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Fairmont Orchid Gold Experience

5.0 star property

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Photo gallery for Fairmont Orchid Gold Experience

Spa
Outdoor dining
Golf
Hiking
Tennis court

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Parking available

Explore the area

Map
1 N Kaniku Drive Kohala-Building A, Kamuela, HI, 96743
  • Mauna Lani Historic Park
    ‪18 min walk‬
  • Mauna Lani Resort Golf Course
    ‪6 min drive‬
  • Mauna Lani Beach
    ‪9 min drive‬
  • Waikoloa, HI (WKL-Waikoloa Heliport)
    ‪10 min drive‬

Room options

View all photos for Fairmont Gold, Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, soundproofing

Fairmont Gold, Room, 1 King Bed, Ocean View

  • 516 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds, Ocean View

Minibar, in-room safe, desk, soundproofing

Fairmont Gold, Room, 2 Queen Beds, Ocean View

  • 516 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Fairmont Gold, Premium Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, soundproofing

Fairmont Gold, Premium Room, 1 King Bed, Ocean View

  • 516 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Premium Room, 2 Queen Beds, Ocean View

Minibar, in-room safe, desk, soundproofing

Fairmont Gold, Premium Room, 2 Queen Beds, Ocean View

  • 516 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Fairmont Gold, Suite, 1 King Bed with Sofa bed, Ocean View

Minibar, in-room safe, desk, soundproofing

Fairmont Gold, Suite, 1 King Bed with Sofa bed, Ocean View

  • 1050 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Fairmont Gold, Suite, 1 Bedroom, Ocean View

Fairmont Gold, Suite, 1 Bedroom, Ocean View | Minibar, in-room safe, desk, soundproofing

Fairmont Gold, Suite, 1 Bedroom, Ocean View

  • 1050 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Fairmont Gold, Room, 1 King Bed, Garden View

Minibar, in-room safe, desk, soundproofing

Fairmont Gold, Room, 1 King Bed, Garden View

  • 516 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Fairmont Orchid

  • On private beach
  • Pool
  • Hot Tub
  • Spa
4.6 out of 5, Wonderful, (1002)
The price is $629
per night
$799 total
includes taxes & fees
Mar 8 - Mar 9
Fairmont Orchid

About this property

Fairmont Orchid Gold Experience

5-star Kamuela resort close to Mauna Lani Resort Golf Course
Spend the day relaxing at Fairmont Orchid Gold Experience's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Fairmont Orchid Gold Experience offers 45 accommodations with minibars and video-game consoles. Rooms open to furnished lanais. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

55-inch LCD televisions come with cable channels and pay movies. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 10 outdoor tennis courts, and a health club. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Without Walls has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and sun loungers. Enjoy a summer holiday at Fairmont Orchid Gold Experience, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the resort's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. This luxury resort also offers an outdoor pool, outdoor tennis courts, and a health club. Onsite parking is available (surcharge).

Fairmont Orchid Gold Experience is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Brown's Beach House - Overlooking the ocean, this restaurant specializes in Hawaiian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Hale Kai - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Orchid Court - This restaurant serves breakfast only. A children's menu is available. Open daily.
Kahakai Bar - This beachfront bar serves light fare only. Open daily.
Luana Lounge - This cocktail bar serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 38 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brown's Beach House
  • Hale Kai
  • Kahakai Bar
  • Luana Lounge
  • Orchid Court

Things to do

  • 10 outdoor tennis courts
  • 18-hole golf course
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Fishing
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Outdoor pool
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Surfing/bodyboarding
  • Yoga classes

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 30,000 square feet of conference space
  • Business center

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay movies
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 56.62 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Concierge service
  • Faxes
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Parking
  • Phone calls
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 38 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Orchid Gold Experience Resort
Fairmont Orchid Gold Experience Kamuela
Fairmont Orchid Gold Experience Resort Kamuela

Fairmont Orchid Gold Experience Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 44 out of 54 reviews
Rating 8 - Good. 8 out of 54 reviews
Rating 6 - Okay. 1 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic vacation on Kona
The property was gorgeous and the views of the water were spectacular. We had an ocean view room that was worth the upgrade, and the beachside restaurants took full advantage of the views. We paid extra for the Gold package and the service was outstanding. Staff were friendly, helpful, and timely the making sure the breakfast, snacks, and evening appetizers were set up. Fitness center was top notch and concierge services at the resort made some high quality recommendations that saved us time and resulted in a great experience. The location of the resort in the Mauna Lani area near Kona is close to shopping and restaurants but far enough away that the grounds are serene and peaceful. Highly recommend the property and the upgrade to the Gold package.
Stayed 6 nights in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Julie, Gates Mills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on a secluded beach about a half hour from Kona. The Gold Orchid Lounge was really nice and included breakfast and appetizers as well as juice, coffee and water. Most of the staff were excellent. The bed was very comfortable. The beach was a great place to watch sunset. It is close to Blue Hawaiian helicopter tours. We tried the restaurant Brown’s beach house. The ambiance with live music was nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

james Robbins, Sandy

Stayed 12 nights in Jul 2024

10/10 Excellent

Brigham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont Orchid is a lovely property, well groomed with waterfalls, koi ponds and beautiful flowers and trees all around. At night we fell asleep to the waterfall, in the morning we woke to birdsong. The staff was wonderful and attentive. Learning our names and engaging with us. Having the Gold experience provided us with a more dedicated concierge team, breakfast and canape which was all fresh prepared, local and delicious. Among the Gold experience staff, we engaged a lot with Samuel, Kacia and Lisa who all ensured our stay was relaxing and enjoyable. We look forward to returning to Hawaii and the Fairmont Orchid.
Stayed 6 nights in Jul 2024

10/10 Excellent

Yating

Traveled with family
Liked: Property conditions & facilities
We stayed at Fairmont Orchid Gold for six nights as a family and the services we have received were exceptional. Although we had to wait a bit for our room to be ready, we were able to relax and enjoy refreshments at the Gold lounge. Due to some complications we encountered we got a free upgrade to a suite with ocean view which made our stay even more comfortable. The hotel property ground is amazing with beautiful landscapes at every corner. The private beach with a cove made swimming and snorkeling in the ocean very safe and enjoyable particularly when you have younger kids. We enjoyed delicious breakfast and evening refreshments every day at the gold lounge and all service members were extremely courteous and have us very useful suggestions on where to visit. Overall we love our stay at Fairmont orchid and will definitely come back in future!
Stayed 6 nights in Jun 2024

10/10 Excellent

Rene, Houston

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, family friendly place. Not crowded. Quiet and relaxing. Awesome staff.
Stayed 7 nights in Jun 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, safe, relaxing, friendly.
Stayed 3 nights in Jun 2024

10/10 Excellent

Farnaz

Stayed 4 nights in May 2024

8/10 Good

Nicole, Coos Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Pools and beach
Stayed 2 nights in May 2024

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

nancy

Stayed 4 nights in Dec 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful as usual. The continental breakfast had a good selection of food and beverages. The evening canapés were fine for dinner for us. Having food available in the lounge was convenient and helped us make the most of our days. The beach was also great for stargazing.
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Five nights of the Fairmont Gold experience. Loved it! Nice room, excellent amenities, friendly and professional staff.
Stayed 5 nights in Nov 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sam and Kabbel were just great!
Stayed 6 nights in Nov 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a magical experience-beautiful gardens, first class service, areas to walk and great snorkling right on the property. The most amazing hospitality ever! We will be back!
Stayed 6 nights in Sep 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Fairmont Orchid Gold for many years. The staff are amazing and always great to be back!
Stayed 7 nights in Nov 2022

10/10 Excellent

Jon

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, family friendly, nice beach with good snorkeling
Stayed 5 nights in Oct 2022

10/10 Excellent

Paul R, Redondo Beach

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Bathroom dated, shower had no handcrip and way to small, lack of storage in the dressers,
Stayed 7 nights in May 2022

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Orchid is a beautiful property. The tropical landscaping and beautiful beach & shoreline are stand outs - great for bird and turtle watching. The vast majority of interactions with staff were above and beyond courteous and friendly; it felt like staff enjoyed their work. In terms of rooms, our King room was kept very clean and all furniture, including the balcony felt up-to-date. While some of the bathroom fixtures appear dated, it did not detract from our hotel experience as they were in good working order. Thanks again, Orchid Hotel. You made our trip to the island very enjoyable.
Stayed 8 nights in Apr 2022

10/10 Excellent

Debbie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairmont Orchid is a beautiful resort. Lots of waterfalls and koi ponds around property. Many restaurants on and around the property. Snorkeling was great and a p[protected area for small children to snorkel in. Staff is amazing!!!
Stayed 6 nights in Apr 2022

10/10 Excellent

Kent, Oakland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally relaxing!
Stayed 5 nights in Apr 2022