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Chalet Hotel Adler

3.0 star property

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Front of property - evening/night
Single Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk
Pool
Bar (on property)
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Spa
  • Breakfast available
  • Bar
  • Laundry

Explore the area

View in a map
Uesseri Hauptstrasse, Kandersteg, BE, 3718
  • Oeschinensee Kandersteg Gondola
  • Oeschinen Lake
  • Kandersteg-Sunnbuel Cable Car
    ‪4 min drive‬
  • Bern (BRN-Belp)
    ‪56 min drive‬

Room options

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Jetted Tub, Mountain View

Standard Double Room, Jetted Tub, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room, Jetted Tub, Mountain View

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Balcony, Mountain View

Single Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room, Balcony, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • 151 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Balcony, Mountain View

Double Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, Balcony, Mountain View

9.0 out of 10
Wonderful
(6 reviews)
  • 194 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Chalet Hotel Adler

3-star Kandersteg hotel with private balconies
A full-service spa, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include a sauna, self parking, and concierge services.
Chalet Hotel Adler offers 26 accommodations with minibars and safes. Rooms open to furnished balconies. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, body wraps, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic.
Chalet Hotel Adler features a full-service spa and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Kandersteg hotel also offers a terrace, barbecue grills, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Chalet Hotel Adler has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Chalet Hotel Adler has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle
  • Self parking on site (CHF 20 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: CHF 19 for adults and CHF 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Ice skating
  • Mini golf
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Ski storage
  • Steam room

Family friendly

  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body wraps
  • Hot stone massages
  • Sauna
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 4 buildings
  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 5:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for CHF 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.60 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 19 for adults and CHF 15 for children
  • Self parking fee: CHF 20 per night
  • Crib (infant bed) fee: CHF 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Chalet-Hotel Adler
Chalet-Hotel Adler Hotel
Chalet-Hotel Adler Hotel Kandersteg
Chalet-Hotel Adler Kandersteg
Chalet Hotel Adler
Chalet Hotel Kandersteg
Chalet Hotel Kandersteg
Chalet Hotel Adler Hotel
Chalet Hotel Adler Kandersteg
Chalet Hotel Adler Hotel Kandersteg

Reviews

Chalet Hotel Adler Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 62 out of 127 reviews
Rating 8 - Good. 44 out of 127 reviews
Rating 6 - Okay. 16 out of 127 reviews
Rating 4 - Poor. 3 out of 127 reviews
Rating 2 - Terrible. 2 out of 127 reviews

Reviews

8/10 Good

Kenneth Bret

Traveled with family
Liked: Cleanliness, amenities
Beautiful view from our room, This is a dated hotel, in a very beautiful spot. Has a nice pool, no hot tub, Sauna available upon request with 1 hour reservation. In our room it was a slight challenge to get in and out of the large tub to shower. Not ideal but it worked. Large windows and door that opened to a small deck.
View from our room
We had a spectacular stay in this town
Stayed 4 nights in Jun 2025

4/10 Poor

Kevin

Stayed 1 night in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

6/10 Okay

Catheryn

Liked: Cleanliness, staff & service

Excellent service and great restaurant

Excellent staff; great restaurant with wonderful food. Missed having a shower; but it had a jacuzzi!
Stayed 2 nights in Apr 2025

10/10 Excellent

Francisco

Stayed 1 night in Sep 2024

10/10 Excellent

Greg G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of Kandersteg with a nice restaurant and pool facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Changrim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, room comfort

Nice hotel with view

Had a good stay here, the hotel is nice and the staff friendly, however needs a bit of upgrading. A couple of things in the room were not up to standard (plug socket not working, no kettle). Also breakfast is extra (20 CHF I think) I know it is becoming common for hotels to charge for breakfast, but it should be included.
Stayed 1 night in Jul 2024

10/10 Excellent

Heber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel!

The staff were friendly and the accommodations were great. We would recommend it aa hope to stay there again our selves.
Stayed 8 nights in Jul 2024

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to get to from the train station. Is was very charming and the staff was very friendly.
Stayed 1 night in Sep 2023

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with exceptionally friendly staff. Love the convenience of the grocery store as well as the proximity to the cable car to Oeschinensee. Very nice restaurant on site. They also have fantastic jacuzzi tubs that rotate to the outside for an indoor-outdoor hot tub experience. Our room had a round bed!
Stayed 1 night in Aug 2023

10/10 Excellent

Patricia

Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Comfortable but take your kettle.

Very convenient location for both bus and train connections. Room decent size and great to have a balcony. The Internet did not work at all although they tried to fix it, important everywhere these days especially if you do not have inclusive EU roaming packages. No kettle or any coffee machine is provided in the rooms.
Stayed 1 night in May 2022

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay! It is the perfect location for exploration. The hotel is incredibly clean and the food is delicious. The breakfast offered tons of yummy options. We chose to have dinner there as well and it was also amazing. Definitely order the Apple strudel dessert! Very friendly staff as well.
Stayed 1 night in Apr 2022

10/10 Excellent

Clive

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing. View from the room was fantastic. Hot tube was the bonus after a long hike I didn't know we needed. Overall it was a fun experience. Sound does travel
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely historic hotel, full of atmosphere, great location (near the train station, beautiful mountain view), comfortable bed (not too soft). Staff was very helpful whenever needed. Price was fair. Some guests told us they return yearly, and I can well understand why.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service
The room had other guest’s belongings left behind, the flooring was missing under the bed. no screen on the windows so bugs and mosquitoes got in the room through the closed curtains...
Stayed 1 night in Jul 2019

4/10 Poor

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The town is absolutely beautiful, and the hotel is beautiful from the outside, but the beds are shockingly bad and in need of upgrading. I couldn't actually sleep on the bed, instead I decided to sleep on the couch. Also there is a horrible smell in the room and on the bed linen, it smelled like rotten food. Also check in at 4pm is inconvenient.
Stayed 1 night in Jun 2019

10/10 Excellent

Sandra, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view from our room and hotel staff was very friendly
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019