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Hotel Ermitage Kandersteg

3.0 star property

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Photo gallery for Hotel Ermitage Kandersteg

Outdoor spa tub
Lunch and dinner served, garden views
Property grounds
Exterior
Premium Double Room, Balcony (with sofa bed) | 2 bedrooms, hypo-allergenic bedding, soundproofing, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Pet friendly
  • Free WiFi
  • Parking included
  • Restaurant
$190
includes taxes & fees
Nov 12 - Nov 13

Explore the area

View in a map
49 Oeschinenstrasse, Kandersteg, BE, 3718
  • Place, Oeschinensee Kandersteg Gondola
  • Place, Oeschinen Lake
  • Place, Kandersteg-Sunnbuel Cable Car
    ‪6 min drive‬
  • Airport, Bern (BRN-Belp)
    ‪57 min drive‬

Room options

View all photos for Premium Double Room

2 bedrooms, hypo-allergenic bedding, soundproofing, free WiFi

Premium Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort - Double Room without balcony with sofa bed

Comfort - Double Room without balcony with sofa bed | 2 bedrooms, hypo-allergenic bedding, soundproofing, free WiFi

Comfort - Double Room without balcony with sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Premium Double Room, Balcony

2 bedrooms, hypo-allergenic bedding, soundproofing, free WiFi

Premium Double Room, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, Balcony (with sofa bed)

2 bedrooms, hypo-allergenic bedding, soundproofing, free WiFi

Premium Double Room, Balcony (with sofa bed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Premium-Family Room

Premium-Family Room | 2 bedrooms, hypo-allergenic bedding, soundproofing, free WiFi

Premium-Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Comfort - Family Room

Comfort - Family Room | 2 bedrooms, hypo-allergenic bedding, soundproofing, free WiFi

Comfort - Family Room

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Junior Room, Balcony

Junior Room, Balcony | 2 bedrooms, hypo-allergenic bedding, soundproofing, free WiFi

Junior Room, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Hotel Ermitage Kandersteg

3-star Kandersteg hotel with restaurant
Along with a restaurant, this smoke-free hotel has a sauna and express check-out. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a garden and multilingual staff assistance.
Hotel Ermitage Kandersteg offers 18 accommodations with complimentary bottled water and hair dryers. 80-cm flat-screen televisions come with satellite channels. This Kandersteg hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Kandersteg hotel also offers a sauna, multilingual staff, and ski storage. Complimentary self parking is available on site. Guests can use the indoor pool at a partner property.

Hotel Ermitage Kandersteg is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Onsite venue - Overlooking the garden, this restaurant serves lunch and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A restaurant

Things to do

  • Billiards/pool table
  • Hiking/biking trails
  • Indoor pool (guest access)
  • Playground
  • Sauna
  • Ski storage

Family friendly

  • Access to nearby indoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.60 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number CHE-320.576.167

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Ermitage Kandersteg Kandersteg
Hotel Ermitage Kandersteg Hotel
Hotel Ermitage Kandersteg Kandersteg
Hotel Ermitage Kandersteg Hotel Kandersteg

Reviews

Hotel Ermitage Kandersteg Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 85 out of 139 reviews
Rating 8 - Good. 40 out of 139 reviews
Rating 6 - Okay. 9 out of 139 reviews
Rating 4 - Poor. 2 out of 139 reviews
Rating 2 - Terrible. 3 out of 139 reviews

Reviews

10/10 Excellent

Eleanor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute little property. We stayed for one night as a travelling group of three females. We stayed in a room made up for three and it was so cosy and well presented. Staff were really friendly and super happy to have us there. Would recommend particularly for the cable car to Oeschien which is literally across the road! Excellent, thankyou!
Stayed 1 night in Jul 2025

2/10 Terrible

Takuya

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Got a room next to the one being renovated.

The hotel was under renovation. They gave us a room right next to the site. They drilled walls in the morning while we were still there. We couldn’t use balcony due to all the stuff for construction. No facility - no fridge, no kettle, no curtain! I complained but no change whatsoever. Staff were all pretty nice but the decision to rent the room while still construction doesn’t make any sense.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent!
Stayed 1 night in Jul 2025

2/10 Terrible

Prashant

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE

We checked in lae night. Front desk service person did not informed us that wifi was not working. We asked lady to give us another wifi pwd she denied the request. For 2 nights wifif did not work at all. Everytime they keep saying it will work tomorrow and they are fixing. After 2 nights we decided to checkout and stay somewhere else for 1 night and property managet agreed to refund us that 1 night and some compensation for inconvience caused by no wifi service, contruction noise in hotel, safety issues in playground. My kid was about to fall down from broken steps of playground. Now, hotels.com telling us that hotel is not agreeing to give us any refund and compensation at all and offereing $20 one key cash which feels like insulting. We paid $1074 for 3 nights. Hotel is in construction and they are not making any effort to make your stay comfortable so stay away from this hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Niva

Traveled with family
Liked: Amenities, property conditions & facilities
Very Roomy but bathroom didn’t have any locks
Stayed 1 night in Jul 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time at Hotel Ermitage staff was very friendly and accommodating it was very close to hiking and rooms very clean. Breakfast was excellent as well. Hot tub was not very hot when we’re there so did not use it otherwise great location and experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Seong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Pritika

Stayed 2 nights in Jun 2025

10/10 Excellent

Nacor

Stayed 1 night in Jun 2025

10/10 Excellent

Jihye

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice cosy hotel

Nice hotel. Just beside the cable car station. While the walk to the hotel from train station was long, it brings you across a very nice field full of small flowers. So it was enjoyable. The only not so good thing was that the hotel was under renovation and have no lift to upper level.
Stayed 1 night in May 2025

8/10 Good

Choon Feng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, just besides the cable car station. Without transport can be a strenous walk for those with big luggages.
Stayed 2 nights in May 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super.

Excellent hotel. Great staff, nice breakfast. Nice room. A bit of a walk from town but a scenic walk it is. Close to lift up the mountain to a lake and hiking.
Stayed 3 nights in May 2025

10/10 Excellent

Fatmir

Stayed 1 night in May 2025

8/10 Good

Gautam

Stayed 4 nights in Apr 2025

8/10 Good

Radan

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Joby

Construction is going on and you won’t be able to sleep in. All the plug in are very old type. They are in the process of renovating the rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Gerard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Staff

They were accommodating for our very late check-in. Rooms are big. Excellent help from the staff able to help us find jumper cables when our car did not start.
Stayed 1 night in Apr 2025

8/10 Good

James

Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely hotel in Kandersteg. This is located beside the gondola station and the walking path for the hike to lake. There was a nice restaurant at the hotel that we had a great dinner at and the breakfast was very enjoyable. My family really enjoyed staying here and we would come back again!

6/10 Okay

SEHAN MILANA GUNATILAKA

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a very beautiful surrounding , so naturists, will travel again
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 1 night in Aug 2024

10/10 Excellent

Clara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic and location is beautiful and incredibly convinient for access to oeschinensee cable car
Stayed 3 nights in Oct 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay. You are right at the base of the gondola to lake oeschinesee. This place is a wonderful homebase for exploring all the beauty of the area
Stayed 4 nights in Sep 2024