Free self parking and free WiFi in public areas are available at this hotel. Change of towels is available on request.
Cassendra Kandy offers 14 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas and include desks. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Cassendra Kandy features room service (during limited hours). Wireless Internet access is complimentary. Onsite uncovered self parking is complimentary.
Cassendra Kandy has designated areas for smoking.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free secured, uncovered self parking on site
Food and drink
Daily English breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 6 for children
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Accessibility
No elevator
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Free bottled water
Limited room service
More
Air conditioning
Desk
Iron/ironing board on request
Laptop workspace
Safe
Separate sitting area
Window screens
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 6:00 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for English breakfast: approximately USD 10 for adults and USD 6 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Property is also known as
Cassendra Kandy Hotel
Cassendra Kandy Kandy
Cassendra Kandy Hotel Kandy
Cassendra Kandy Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The room was adequate; however, there was no hot water, and the bathroom had mold. In other rooms next to ours it was boiling hot.
Understanding the meal service was quite challenging, as it took 90 minutes to receive dinner. Additionally, the hotel is not just a 3-minute walk from the lake and other attractions as advertised. I will not take guests there again.
We stayed 1 night en route to Ella.
Great room. Enormous comfortable bed.
Dinner was delicious.
Staff very friendly and extremely helpful.
They arranged a driver to take us to Ella because the train wasn’t working.
Thank you!!
Met at Reception by the friendly Reception staff who made the check-in process really easy. Room was as exactly as the photos portrayed. Spotlessly clean bedroom and bathroom. Location was perfect as it was close enough to the Lake but quiet. Perfect for a stay in Kandy.
Elizabeth
Stayed 2 nights in Jan 2026
8/10 Good
Sue
Feb 1, 2026
Liked: Cleanliness, staff & service, amenities
The room was spacious and comfortable and the food was good. The staff were very friendly and helpful, but seemed rather inexperienced
-The rooms were very clean, modern and quiet at night.
-Staff were extremely friendly and accomodating.
-Breakfast included had a great spread of different food options.
Ben
Stayed 2 nights in Jan 2026
6/10 Okay
RAYMOND
Jan 28, 2026
ROOM WAS OK. THE STAFF WERE VERY GOOD.WAS VERY HARD TO FIND THE HOTEL AND NO LIFT AVAILABLE.
Clean rooms , location . Wildlife views , great location for bird spotting and to watch the monkeys . Saw the kingfisher and plenty of monkeys from our balcony .Breakfast excellent. Would return , staff friendly and helpful especially Dilrakshi.
Very classy, well furnished, clean hotel with superlative views.
Breakfast was excellent and the staff were extremelly attentive, friendly and accomodating. This was easily the best hotel i stayed in within the cultural center of SL.
If i returned to Kandy i would stay here again, hands down?
Superb value as well, highly recommended
Jon
Stayed 1 night in Jan 2026
10/10 Excellent
Brittnee
Jan 16, 2026
Brittnee
Stayed 2 nights in Jan 2026
10/10 Excellent
Marissa
Jan 6, 2026
Liked: Cleanliness, staff & service, amenities
Very friendly staff, especially Adesh who patiently helped me get my luggage it to the top floor (and back down again at check out). Room was lovely with great mountainside views. Clean, comfy beds. Linens were a bit run down, but clean.
Marissa
Stayed 1 night in Jan 2026
10/10 Excellent
DANIEL, WASHINGTON
Dec 28, 2025
DANIEL
Stayed 1 night in Dec 2025
10/10 Excellent
Jessica
Nov 24, 2025
Liked: Cleanliness, staff & service
We had a fantastic stay at this hotel. The views overlooking Kandy were stunning and made every moment feel special. The breakfast was fresh, generous, and a great start to each day. Its close location to the train station was incredibly convenient. A great place to stay with excellent value and comfort.
Jessica
Stayed 1 night in Nov 2025
10/10 Excellent
Manomi
Nov 17, 2025
Liked: Cleanliness, staff & service, amenities
Extremely nice staff, great room with a nice view.
We had a fantastic stay at Cassendra Hotel! From the moment we arrived, the staff were incredibly welcoming and attentive. The room was perfectly clean, comfortable, and well-maintained, making it a perfect place to relax after a long day.
A special mention to Dilrukshi, who truly made our stay feel like home. Her warm hospitality and genuine care made such a difference she went out of her way to make sure we were comfortable and had everything we needed.
Thanks to the friendly service and peaceful atmosphere.I would definitely recommend Cassendra Hotel to anyone looking for a cozy and well-managed place to stay. I’ll happily return on my next visit to Kandy.
Nimashi
Stayed 1 night in Oct 2025
6/10 Okay
Carol
Sep 26, 2025
Liked: Cleanliness, staff & service
Clean, quiet, spacious room and beds. Friendly and helpful staff.
Staff are absolutely spot on, on the ball, very friendly. The hotel is very clean, rooms have amazing views over the valley. The rooms here were some of my nices on my trip to Sri Lanka. Naughty Monkeys pay a visit occasionally too! Its little put of town but going downhill, ypu can be in the centre of Kandy by walking in 10 mins. Coming back.... get a Tuk tuk!
Hotel Cassendra was a real find. The staff were so lovely and really couldn't do enough to make my stay more pleasant. No question or request was too great or small for them. It is up a steep hill so.wpuld make quite a hike from Kandy but its maybe 300 rupees in a tuk tuk to get up. Very easy to walk down into Kandy however, and it also passes the viewpoint. When you get to the Royal park, there is a lane to the right of it and that ia a handy shortcut into town. It's honesly only a 10min walk. Rooms were lovely, really smart. Breakfast a little limited but it did vary each day and there was something for everyone. Overall it was just great value for money and nice to be set back a little bit off the main drag in Kandy.