All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This hotel is very clean, comfortable, quiet, relaxing with good views! That staff are very attentive especially Imandha, Kasun and Padham. The breakfast buffet is just the right amount and great tasting. The bed and pillows were comfortable. Wish we could have stayed longer!
We had a great stay at Hotel Cassendra. The staff were incredibly friendly and accommodating throughout our visit. A special thank you to Imantha for going above and beyond to make us feel welcome and ensure we had everything we needed. The breakfast was delicious, with a great variety and freshly prepared each morning. Highly recommend!
Centrally Located and convenient hotel. Very nice breakfast. Management and staff finest hospitality we experience in Sri Lanka. We stayed in 7 hotels during our trip to Sri Lanka this Hotel and management does an excellent job.
Anthony
Stayed 1 night in May 2026
Verified review
10/10 Excellent
Manomi
Nov 17, 2025
Liked: Cleanliness, staff & service, amenities
Extremely nice staff, great room with a nice view.
Nice clean place with very helpful and nice staff.
Leena
Stayed 1 night in Dec 2025
Verified review
10/10 Excellent
Christopher
Mar 2, 2026
Liked: Cleanliness
Clean, tastefully decorated room with huge comfortable bed.
Friendly, helpful staff.
Quiet location for a restful nights sleep.
We enjoyed our stay and would definitely stay again.
-The rooms were very clean, modern and quiet at night.
-Staff were extremely friendly and accomodating.
-Breakfast included had a great spread of different food options.
Very hospitable hosts and so friendly. Very well priced and good facilities
William
Stayed 1 night in May 2025
Verified review
10/10 Excellent
Jessica
Nov 24, 2025
Liked: Cleanliness, staff & service
We had a fantastic stay at this hotel. The views overlooking Kandy were stunning and made every moment feel special. The breakfast was fresh, generous, and a great start to each day. Its close location to the train station was incredibly convenient. A great place to stay with excellent value and comfort.
Jessica
Stayed 1 night in Nov 2025
Verified review
8/10 Good
Sue
Feb 1, 2026
Liked: Cleanliness, staff & service, amenities
The room was spacious and comfortable and the food was good. The staff were very friendly and helpful, but seemed rather inexperienced
Very classy, well furnished, clean hotel with superlative views.
Breakfast was excellent and the staff were extremelly attentive, friendly and accomodating. This was easily the best hotel i stayed in within the cultural center of SL.
If i returned to Kandy i would stay here again, hands down?
Superb value as well, highly recommended
Clean rooms , location . Wildlife views , great location for bird spotting and to watch the monkeys . Saw the kingfisher and plenty of monkeys from our balcony .Breakfast excellent. Would return , staff friendly and helpful especially Dilrakshi.
We had such a wonderful stay at Cassendra Kandy. From checking in to a spotless and very well set out room, amazing breakfast to exceptional staff. There is not one thing we could complain about.
We would not hesitate to stay here again if we returned to Kandy.
To the Manager Madusanka and all your staff Dilrukshi, Imandha, Padhum, Isuru, you all went above and beyond. Your attention to detail was 5 stars.
Thanks again