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Cassendra Kandy

3.0 star property

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Photo gallery for Cassendra Kandy

Front of property
Reception hall
Reception
Deluxe Double Room, Balcony, Mountain View | In-room safe, desk, laptop workspace, blackout drapes
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
The current price is $48
includes taxes & fees
May 15 - May 16

Explore the area

View in a map
Rajapihilla Mawatha, 15, Kandy, CP, 20000
  • Place, Kandy Lake
    ‪3 min walk‬
  • Place, Wales Park
    ‪5 min walk‬
  • Place, Temple of the Tooth
    ‪12 min walk‬

Room options

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room, Balcony, Mountain View

Deluxe Double Room, Balcony, Mountain View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, Balcony, Mountain View

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Balcony, Mountain View

Deluxe Triple Room, Balcony, Mountain View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Triple Room, Balcony, Mountain View

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Luxury Quadruple Room

In-room safe, desk, laptop workspace, blackout drapes

Luxury Quadruple Room

  • Mountain view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

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About this property

Cassendra Kandy

3-star Kandy hotel with free self parking
Free self parking and free WiFi in public areas are available at this hotel. Change of towels is available on request.
Cassendra Kandy offers 14 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas and include desks. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Cassendra Kandy features room service (during limited hours). Wireless Internet access is complimentary. Onsite uncovered self parking is complimentary.

Cassendra Kandy has designated areas for smoking.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 6 for children

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:30 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately USD 10 for adults and USD 6 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Cassendra Kandy Hotel

Cassendra Kandy Kandy

Cassendra Kandy Hotel Kandy

Cassendra Kandy Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 44 out of 65 reviews
Rating 8 - Good. 14 out of 65 reviews
Rating 6 - Okay. 5 out of 65 reviews
Rating 4 - Poor. 2 out of 65 reviews
Rating 2 - Terrible. 0 out of 65 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Pam Holland

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was adequate; however, there was no hot water, and the bathroom had mold. In other rooms next to ours it was boiling hot. Understanding the meal service was quite challenging, as it took 90 minutes to receive dinner. Additionally, the hotel is not just a 3-minute walk from the lake and other attractions as advertised. I will not take guests there again.
Stayed 3 nights in Feb 2026

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 1 night en route to Ella. Great room. Enormous comfortable bed. Dinner was delicious. Staff very friendly and extremely helpful. They arranged a driver to take us to Ella because the train wasn’t working. Thank you!!
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Stayed 1 night in Feb 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Met at Reception by the friendly Reception staff who made the check-in process really easy. Room was as exactly as the photos portrayed. Spotlessly clean bedroom and bathroom. Location was perfect as it was close enough to the Lake but quiet. Perfect for a stay in Kandy.
Stayed 2 nights in Jan 2026

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities
The room was spacious and comfortable and the food was good. The staff were very friendly and helpful, but seemed rather inexperienced
Stayed 2 nights in Jan 2026

8/10 Good

Ben

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
-The rooms were very clean, modern and quiet at night. -Staff were extremely friendly and accomodating. -Breakfast included had a great spread of different food options.
Stayed 2 nights in Jan 2026

6/10 Okay

RAYMOND

ROOM WAS OK. THE STAFF WERE VERY GOOD.WAS VERY HARD TO FIND THE HOTEL AND NO LIFT AVAILABLE.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms , location . Wildlife views , great location for bird spotting and to watch the monkeys . Saw the kingfisher and plenty of monkeys from our balcony .Breakfast excellent. Would return , staff friendly and helpful especially Dilrakshi.
Stayed 1 night in Jan 2026

10/10 Excellent

TODD CHARLES

Stayed 2 nights in Jan 2026

10/10 Excellent

Jon

Liked: Cleanliness, property conditions & facilities
Very classy, well furnished, clean hotel with superlative views. Breakfast was excellent and the staff were extremelly attentive, friendly and accomodating. This was easily the best hotel i stayed in within the cultural center of SL. If i returned to Kandy i would stay here again, hands down? Superb value as well, highly recommended
Stayed 1 night in Jan 2026

10/10 Excellent

Brittnee

Stayed 2 nights in Jan 2026

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities
Very friendly staff, especially Adesh who patiently helped me get my luggage it to the top floor (and back down again at check out). Room was lovely with great mountainside views. Clean, comfy beds. Linens were a bit run down, but clean.
Stayed 1 night in Jan 2026

10/10 Excellent

DANIEL, WASHINGTON

Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
We had a fantastic stay at this hotel. The views overlooking Kandy were stunning and made every moment feel special. The breakfast was fresh, generous, and a great start to each day. Its close location to the train station was incredibly convenient. A great place to stay with excellent value and comfort.
Stayed 1 night in Nov 2025

10/10 Excellent

Manomi

Liked: Cleanliness, staff & service, amenities
Extremely nice staff, great room with a nice view.
Stayed 3 nights in Nov 2025

10/10 Excellent

Prativa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was so tidy and the view from our balcony was so beautiful.
Stayed 1 night in Sep 2025

10/10 Excellent

Veronica

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Anna

Stayed 1 night in Oct 2025

10/10 Excellent

Nimashi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic stay at Cassendra Hotel! From the moment we arrived, the staff were incredibly welcoming and attentive. The room was perfectly clean, comfortable, and well-maintained, making it a perfect place to relax after a long day. A special mention to Dilrukshi, who truly made our stay feel like home. Her warm hospitality and genuine care made such a difference she went out of her way to make sure we were comfortable and had everything we needed. Thanks to the friendly service and peaceful atmosphere.I would definitely recommend Cassendra Hotel to anyone looking for a cozy and well-managed place to stay. I’ll happily return on my next visit to Kandy.
Stayed 1 night in Oct 2025

6/10 Okay

Carol

Liked: Cleanliness, staff & service
Clean, quiet, spacious room and beds. Friendly and helpful staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Sep 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice property to stay. It got a good view over the valley. It is cheap to get a tuk tuk to city area. Staffs are very efficient and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are absolutely spot on, on the ball, very friendly. The hotel is very clean, rooms have amazing views over the valley. The rooms here were some of my nices on my trip to Sri Lanka. Naughty Monkeys pay a visit occasionally too! Its little put of town but going downhill, ypu can be in the centre of Kandy by walking in 10 mins. Coming back.... get a Tuk tuk!
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cassendra was a real find. The staff were so lovely and really couldn't do enough to make my stay more pleasant. No question or request was too great or small for them. It is up a steep hill so.wpuld make quite a hike from Kandy but its maybe 300 rupees in a tuk tuk to get up. Very easy to walk down into Kandy however, and it also passes the viewpoint. When you get to the Royal park, there is a lane to the right of it and that ia a handy shortcut into town. It's honesly only a 10min walk. Rooms were lovely, really smart. Breakfast a little limited but it did vary each day and there was something for everyone. Overall it was just great value for money and nice to be set back a little bit off the main drag in Kandy.
Stayed 3 nights in Jul 2025