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Cinnamon Citadel Kandy

4.0 star property

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2 restaurants, breakfast, lunch, dinner served; local cuisine
2 restaurants, breakfast, lunch, dinner served; local cuisine
Cafe
Superior King - 15 % discount on F&B and 10% on SPA | Exterior
Superior King River View - 15 % discount on F&B and 10% on SPA | Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • 24/7 front desk
$88
includes taxes & fees
Sep 17 - Sep 18

Explore the area

View in a map
124, Srimath Kuda Ratwatte Mawatha, Kandy, 20000
  • Kandy Lake
    ‪4 min drive‬
  • Wales Park
    ‪4 min drive‬
  • Temple of the Tooth
    ‪5 min drive‬

Room options

View all photos for Superior Twin River View - 15 % discount on F&B and 10% on SPA

Superior Twin River View - 15 % discount on F&B and 10% on SPA | Exterior

Superior Twin River View - 15 % discount on F&B and 10% on SPA

  • 441 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King River View - 15 % discount on F&B and 10% on SPA

Deluxe King River View - 15 % discount on F&B and 10% on SPA | Minibar, in-room safe, desk, iron/ironing board

Deluxe King River View - 15 % discount on F&B and 10% on SPA

  • 528 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Garden View - 15 % discount on F&B and 10% on SPA

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Garden View - 15 % discount on F&B and 10% on SPA

  • 442 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior King Garden View - 15 % discount on F&B and 10% on SPA

Superior King Garden View - 15 % discount on F&B and 10% on SPA | Minibar, in-room safe, desk, iron/ironing board

Superior King Garden View - 15 % discount on F&B and 10% on SPA

10.0 out of 10
Exceptional
(1 review)
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior King River View - 15 % discount on F&B and 10% on SPA

Superior King River View - 15 % discount on F&B and 10% on SPA | Exterior

Superior King River View - 15 % discount on F&B and 10% on SPA

8.0 out of 10
Very good
(1 review)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin River View - 15 % discount on F&B and 10% on SPA

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin River View - 15 % discount on F&B and 10% on SPA

  • 528 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior King - 15 % discount on F&B and 10% on SPA

Minibar, in-room safe, desk, iron/ironing board

Superior King - 15 % discount on F&B and 10% on SPA

  • 442 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin - 15 % discount on F&B and 10% on SPA

Minibar, in-room safe, desk, iron/ironing board

Superior Twin - 15 % discount on F&B and 10% on SPA

10.0 out of 10
Exceptional
(1 review)
  • 442 sq ft
  • Sleeps 4
  • 2 Twin Beds

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4.4 out of 5, Excellent, 474 reviews
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About this property

Cinnamon Citadel Kandy

4-star Kandy hotel with private balconies
Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Cinnamon Citadel Kandy offers 119 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Cinnamon Citadel Kandy provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite secured self parking and valet parking are complimentary.

Cinnamon Citadel Kandy has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Vel Eliya - This buffet restaurant serves breakfast, lunch, and dinner.
Mahaveli Eliya - This fine-dining restaurant overlooks the garden and specializes in local cuisine. Guests can enjoy drinks at the bar.
Giri Sikara Lounge - This bar overlooks the pool.
Pool Bar - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight at scheduled times and on request
  • Onsite parking available only on request
  • Free secured self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Giri Sikara Lounge
  • Mahaveli Eliya
  • Pool Bar
  • Vel Eliya

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • No elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Designated smoking areas
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 85 per person
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 7:00 PM
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Cinnamon Citadel
Cinnamon Citadel Hotel
Cinnamon Citadel Hotel Kandy
Cinnamon Citadel Kandy
Cinnamon Kandy
Citadel Kandy
Kandy Cinnamon Citadel
Kandy Citadel
Chaaya Citadel Hotel Kandy
Chaaya Citadel Kandy Hotel Kandy
Kandy Chaaya Citadel Hotel
Cinnamon Citadel Kandy Hotel
Cinnamon Citadel Kandy Hotel
Cinnamon Citadel Kandy Kandy
Cinnamon Citadel Kandy Hotel Kandy