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Hotel Sunray

4.0 star property

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Photo gallery for Hotel Sunray

Front of property
View from property
Reception
Deluxe Double Room, Pool View | 1 bedroom, premium bedding, minibar, in-room safe
Property entrance

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
No: 117/8 Anagarika Dharmapala Mawatha, Kandy, Central Province, 20000
  • Temple of the Tooth
    ‪11 min walk‬
  • Royal Palace of Kandy
    ‪13 min walk‬
  • Kandy Lake
    ‪14 min walk‬

Room options

View all photos for Superior Quadruple Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Quadruple Room

  • Mountain view
  • 280 sq ft
  • Sleeps 5
  • 4 Twin Beds OR 1 King Bed and 2 Twin Beds

View all photos for Standard Double or Twin Room, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Double or Twin Room, Pool View

  • 230 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double or Twin Room, 1 Bedroom

  • 250 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Family Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Family Room

  • Mountain view
  • 320 sq ft
  • Sleeps 5
  • 5 Twin Beds OR 1 King Bed and 3 Twin Beds

View all photos for Standard Single Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Single Room

  • Mountain view
  • 213.5 sq ft
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Mixed 4 Bed Dormitory Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Mixed 4 Bed Dormitory Room

  • 280 sq ft
  • Sleeps 1
  • 4 Twin Beds

View all photos for SUPERIOR POOL VIEW TRIPLE ROOM

SUPERIOR POOL VIEW TRIPLE ROOM | 1 bedroom, premium bedding, minibar, in-room safe

SUPERIOR POOL VIEW TRIPLE ROOM

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room, 2 Twin Beds

Standard Double or Twin Room, 2 Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

Standard Double or Twin Room, 2 Twin Beds

  • Mountain view
  • 213.5 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, Pool View

Deluxe Double Room, Pool View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room, Pool View

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room, 1 Bedroom

Standard Triple Room, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Standard Triple Room, 1 Bedroom

  • Mountain view
  • 213.5 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Hotel Sunray

4-star Kandy hotel with private balconies
This smoke-free hotel features 2 restaurants, an outdoor pool, and a nightclub. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar. All 40 rooms provide conveniences like refrigerators and electric kettles, plus free WiFi and LED TVs with satellite channels. Other amenities available to guests include furnished balconies, 24-hour room service, and minibars.
Hotel Sunray offers 40 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, and complimentary toiletries.

This Kandy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic.
In addition to a children's pool, Hotel Sunray provides an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of meeting rooms and limo/town car service. This family-friendly hotel also offers a nightclub, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours), a shopping center shuttle, and a train station drop-off service. Onsite self parking is complimentary.

Hotel Sunray is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Hotel Sunray has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Languages

Arabic, Chinese (Mandarin), Czech, Danish, Dutch, English, French, German, Hindi, Italian, Japanese, Korean, Malay, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 10:30 AM for a fee: USD 8 for adults and USD 4 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Gym
  • Horseback riding/rentals
  • Nightclub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11:30 PM
Front desk staffed during limited hours
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 30 days prior to check-in
This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately USD 8 for adults and USD 4 for children
  • Airport shuttle fee: USD 90.00 per vehicle (one-way)
  • Rollaway bed fee: USD 10.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Sunray Kandy
Hotel Sunray
Sunray Kandy
Hotel Sunray Hotel
Hotel Sunray Kandy
Hotel Sunray Hotel Kandy

Hotel Sunray Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 3 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

5.8/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Usama

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Untidy and service is not good
Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Hotel has nice common areas but the rooms are damp and not particularly clean. Not worth the money and not a 4 star rating. We stayed at better guest houses in Sri Lanka at a much more reasonable price
Stayed 2 nights in Aug 2018

2/10 Terrible

Shariff, Global

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needd work

Good points: location, of the main strip. Peaceful. Close to Tooth Temple and lake. Bad points: cleanliness of room and fixtures and fittings in bathroom. Terrible. Had some form of animal or insect waste on the pillows so they were unusable. Live wires next shower and shelves and towel rails that would fall down as soon as you placed anything on them. Bathmat was supplied with free mud/brown substance. Sri Lankan food in restaurant was poor. Served cold. Chef came out and put his fingers in and realised this then took it all away to be reheated and also sub par meat. Service in restaurant also questionable. He flat refused to believe any of it. He said the rooms were 100% before I went in. When challenged on the restaurant I was also told I was wrong because the chef ensures everything is tasty and piping hot. Well if that is the case then why did the chef come out, stick his fingers in all of the items and then take them away to be reheated? Also accused of stealing rooms in response to my review on Google. Manager sent porters to rooms with four keys, porters didn't speak English and they put bags in rooms without asking. You can't steal hotel rooms. Just shows poor admin as we were the only people checking in.
Stayed 1 night in Jul 2018

10/10 Excellent

Fiona, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay at this hotel

This hotel is one of the only ones we stayed in that was completed and decorated. It included all the things you expect as standard.sheets.kettle.fridge.toiletries.air cond and fan.& nice pool.bathroom a bit dated..

8/10 Good

Nachatar, Klang , Selangor Malaysia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT HOLIDAYS.

It was a short 2 days stay. The tables and chairs and relaxing furniture right in front of the room made our day. we were able to talk and so were other guests. service was excellent and the staff was friendly and ever willing to assist especially Mr. Irshad and his sub. We all discuss and give 9.5% out of 10 for this hotel. GREAT HOLIDAYS>

4/10 Poor

BK, India

Disliked: Cleanliness, property conditions & facilities, room comfort

Needs maintainance

Hotel needs further touch up, bathroom door needs fixing remains open, also the bathroom had water pressure issues and hot water is an issue, they do not provide coffemate!

4/10 Poor

Hyun hee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Unni

Liked: Property conditions & facilities, room comfort
Et fint hotell som ligger greit til i forhold til sentrum. Stilig bygningsmasse. Rett ved en skog med mange aper, noe som falt i smak hos vårt reisefølge. Små rom, og noe slitent. Stor forskjell på service basert på hvem som var på jobb. Enkel frokost. Vi hadde fine dager, men hotellet var en litt blandet opplevelse.
Stayed 2 nights in Jan 2019

8/10 Good

Jon Magne

Liked: Cleanliness
Disliked: Property conditions & facilities

OK hotel

Nice hotel near Kandy, walking distance to the city centre. The rooms and pool was clean. In the three rooms we had the safe was not working in any of the rooms. The pool area was worn and the woodwork around the pool was rotten. When ordering hamburgers these was not sufficient cooked with red meat in the middle. Wi-fi was good when we received the code to the network for the hotel and not the guests.
Stayed 2 nights in Aug 2018

6/10 Okay

Eivind

Disliked: Cleanliness, property conditions & facilities

4 netter i Kandy

Hotellet ligger fint til med mye vegetasjon rundt og vi likte apekattene. Det er fint ute med masse blomster mm. Og fint ellers på fellesområdene. Herlig med basseng men det må rengjøres mye oftere, llikeså alle fellesområdene. På rommene er alt løst fra håndkleholder til vask. Kjøleskap og tekoker har felles kontakt og må brukes på skift. Kun en kontakt gil lading. Elendig wifi. Hyggelig personale som alltid sier ja, men alt tar sin tid. Vi spurte om å få ha rommet en dag ekstra pga.sykdom og det var helt ok. Så fikk vi beskjed dagen før opprinnelig avreise at det var fullt og vi måtte stresse ekstra pg ordne taxi mm.i siste liten. Ikke bra! I hotel.com sin beskrivelse av rommet er det mye feil. Vi hadde et delux dobbeltrom med utsikt mot bassenget. Ekstra seng gjør rommet trangt. Ikke sitteområde på rommet. Felles terasse med 4 stoler. Når man slår på lyset på toalett/bad går en vifte på og vifta er felles med naborommet og hvis de har lyser på om natta bråker det mye. Føler at hotellet prioriterer kinesiske reiseselskap. Ikke verd sine 4 stjerner.
Stayed 4 nights in Feb 2018

6/10 Okay

Teresa, Regensburg, Bayern

Nettes Hotel in Kandy

Wir blieben für eine Nacht im Sunray. Der überzeugendste Grund das Hotel zu buchen war der Pool. Für den Preis ist das Hotel völlig in Ordnung