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Mahaweli Reach Hotel

5.0 star property

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Photo gallery for Mahaweli Reach Hotel

Outdoor pool, pool umbrellas, sun loungers
Deluxe Premium Room River View | Balcony view
Building design
Minibar, in-room safe, desk, iron/ironing board
Aerial view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Spa
  • Room service

Explore the area

Map
35, P.B.A.Weerakoon Mawatha, Kandy, 0094
  • Kandy Lake
    ‪5 min drive‬
  • Royal Palace of Kandy
    ‪6 min drive‬
  • Temple of the Tooth
    ‪8 min drive‬

Room options

View all photos for One-Bedroom River Suite

One-Bedroom River Suite | Living area | 32-inch LCD TV with satellite channels, TV

One-Bedroom River Suite

  • 880 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Mahaweli Suite

Two Bedroom Mahaweli Suite | Minibar, in-room safe, desk, iron/ironing board

Two Bedroom Mahaweli Suite

  • 1950 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Premium Room River View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Premium Room River View

  • 388 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room

  • 391.4 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room River View

Deluxe Room River View | Balcony view

Deluxe Room River View

  • 388 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

Mahaweli Reach Hotel

5-star Kandy hotel with restaurant
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Mahaweli Reach Hotel offers 112 accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. 32-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
In addition to a full-service spa, Mahaweli Reach Hotel features an outdoor pool and a steam room. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 3057 square feet (284 square meters) include a conference center. This luxury hotel also offers a children's pool, a fitness center, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

Mahaweli Reach Hotel has designated areas for smoking.

Mahaweli Reach Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,057 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for LKR 4500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: LKR 15000 per vehicle (one way)
  • Rollaway bed fee: LKR 4500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Mahaweli Reach
Mahaweli
Mahaweli Hotel
Mahaweli Reach
Mahaweli Reach Hotel
Mahaweli Reach Hotel Kandy
Mahaweli Reach Kandy
Hotel Mahaweli Reach
Mahaweli Reach Hotel Hotel
Mahaweli Reach Hotel Kandy
Mahaweli Reach Hotel Hotel Kandy

Mahaweli Reach Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 41 out of 104 reviews
Rating 8 - Good. 37 out of 104 reviews
Rating 6 - Okay. 13 out of 104 reviews
Rating 4 - Poor. 8 out of 104 reviews
Rating 2 - Terrible. 5 out of 104 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ranjith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

Devaka

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A family owned hotel with old world charm but with all the modern amenities. Lovely river views. Friendly helpful staff. Great place to stay.

8/10 Good

Benjamin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Nguyet

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing stay!
This is not a 5 star hotel. Porter were not available on arrival to assist with lugguage. Overall, hotel need a refurbishment as it is tired. We were given a accessible room, and when we have a shower the whole toilet was flooded - a plastic curtains was the shower door. Towels were old and smell. Room also smell damp and moulded. We could hear the people in thr next room and anyone walking in the corridor. We checked in at around 4pm amd checked out at 8am - not an inviting hotel that you want to hang around.
Stayed 1 night in Dec 2023

6/10 Okay

Janelle

Traveled with partner
Disliked: Amenities
Does not live up to its 5* rating but staff very friendly. Buffet only average in terms of quality and choice.
Stayed 4 nights in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Avoid at all costs
Avoid at all costs. Pros: Service at the spa and restaurant was good. Cons: Old hotel, old furniture, mattress was hard and has that little ledge on the edges, like your parents mattress from 40yrs ago. Sheets were tired, I felt disgusting lying there and thankful that it was only 1 night. Air con was not effective. Poor service and communication. When I checked in, I asked for a late checkout, they agreed 12pm and wrote it down. At 11.30 the next day they called, asking why I hadn’t checked out. I told them I had a late check-out which should be in their system, and can they send someone up in 5mins to take my bags. No one came. When I checked in, I asked would there be a spa menu. They said yes it is in the room. It wasn’t in the room, I called reception, they told me to call the spa, the spa told me to ask reception. Seriously, get your act together guys, I want to spend money at the spa and you don’t even want it. The guy at reception told me contradictory hours for the spa service times. Service wise- whenever I had to sign something, they put it in front of me and didn’t say a word- never experienced such rudeness at a hotel. It was a horrible stay and when I checked out, the lady asked how my stay was. I told her that I was disappointed, and the reasons why. Then to sort my payment, she directed me to another lady (whom I thought was more senior), who didn’t say a thing or ask how my stay was, simply printed the invoice for signing.
Stayed 1 night in Mar 2020

8/10 Good

Nihal W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food and great service,
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mahawell Reach Hotel was a welcome respite after many hours of driving. Large comfortable rooms with all the usual 4 star hotel inclusions. Great bed. The shower was over the bath and quite deep so if you have mobility issues I would recommend asking for a room with separate shower. The breakfast was the usual but nice buffet style (excellent omelette). We stayed two nights and this hotel was good.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting overlooking the Mahaweli River is simply beautiful. Lovely sunsets!
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2019

8/10 Good

ARUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel and location
great hotel and location
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities, far from anything fun , okay to chill on the property
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very welcoming and helpful, we had our itinerary discussed and we also learned about the places we could visit in a better way. Cleanliness and maintainance 10/10 Very Polite staff The menu can be
Stayed 2 nights in Nov 2018

10/10 Excellent

Chandana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service
lovely staff.... tired hotel but still good
Staff were lovely. Hotel is old. public areas like the pool are gorgeous. rooms are tired but big. Walls are very thin and can hear everything. Breakfast was mediocre. Easy to get tuk tuk to town. Staff are fantastic
Stayed 2 nights in Nov 2018

10/10 Excellent

Pratap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All excellent
Stayed 3 nights in Oct 2018

8/10 Good

Simla

Kandy property not the best but city is awesome 👏
Property is very average and our room had to be changed as the shower was broken .. would not recommend this property to anyone .. they have river cruise which was very depressing :-((
Stayed 1 night in Oct 2018

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great service from all the staff.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great comfortable stay at this hotel about 3 km outside Kandy but be aware the roads are very busy so can take a while to get into town
Stayed 2 nights in Feb 2018

10/10 Excellent

Ahmed, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel & Awesome Staff!
We absolutely love this hotel! The hotel itself if amazing and the staff were exceptional. Ask for Damith, he is an amazing person with a lot of attention to detail. We strongly recommend this hotel to everyone. We stayed here one night only and we should have booked at least two nights. Wonderful hotel, amazing food selection between all the hotels we stayed at in Sri Lanka. Very well done, good job to everyone!
Stayed 1 night in Nov 2017

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful gardens and swimming pool. Fantastic food. Attentive, friendly staff.
Stayed 4 nights in Jul 2017

10/10 Excellent

Richard, East Sussex UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location on the river
Lovely location on the river, a little away from the centre of Kandy but only a short tuc tuc ride so no real problem. Very good buffet breakfast & evening meal. Pity there was no beer over the New Year period!

10/10 Excellent

Ijaz, Dubai, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel by the longest river in Sri Lanka
Hotel located in a scenic area (had some time locating it as decided to drive on my own) but wouldn't be a problem if one hires a local taxi. Hotel staff were very courteous right from the reception till the house keeping / engineering staff. Food was awesome (at least to me) as I gorged myself on Sri Lankan food - sea food, hoppers, rotis, sambols, etc simply put a wide variety of international and Sri Lankan food. Lots of things to do - boat rides, swim in the pool, visit the historical botanical gardens located a few kilometres away, visit the heritage sites (Dalada Maligawa - Lord Buddha's relics are kept and venerated by the Buddhists) and lots more. Certainly was a change from the humid weather one found in Colombo and the towns we visited on the coast - Galle, Kalutara etc. Wouldn't hesitate to recommend this hotel to all my friends. Keep up the good work of and all the best, Regards Ijaz

6/10 Okay

Johannes

Disliked: Cleanliness, property conditions & facilities, room comfort