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Queen's Hotel

3.0 star property

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Photo gallery for Queen's Hotel

Front of property
1 bedroom, minibar, in-room safe, desk
2 restaurants; breakfast, lunch, and dinner served
Reception hall
Garden

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
The current price is $99
includes taxes & fees
Jun 24 - Jun 25

Explore the area

View in a map
D S Senanayake Veediya, Kandy
  • Place, Kandy Lake
    ‪1 min walk‬
  • Place, Temple of the Tooth
    ‪3 min walk‬
  • Place, Royal Palace of Kandy
    ‪5 min walk‬

Room options

View all photos for Standard King

1 bedroom, minibar, in-room safe, desk

Standard King

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 240 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, City View

1 bedroom, minibar, in-room safe, desk

Superior Double Room, City View

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 King Bed
  • Free WiFi

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

  • Lake view
  • 290 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Executive Suite

Executive Suite | Living area | TV

Executive Suite

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 340 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, minibar, in-room safe, desk

Junior Double Room

  • Lake view
  • 340 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

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About this property

Queen's Hotel

3-star Kandy hotel with private balconies
This hotel features 2 restaurants, an outdoor pool, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, a business center, a children's pool, and concierge services are onsite.
Queen's Hotel offers 91 accommodations with minibars and safes. Rooms open to balconies. Cable television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and toothbrushes and toothpaste. This Kandy hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Queen's Hotel features an outdoor pool and a children's pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and 3 meeting rooms. This Colonial hotel also offers a terrace, barbecue grills, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary valet parking is available on site.

Queen's Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Queen's Hotel has 2 restaurants serving breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in Chinese cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 8 for adults and USD 4 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Built in 1841
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM

Early check-in subject to availability

An early check-in fee will be charged

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 8 for adults and USD 4 for children
  • Airport shuttle fee: USD 75 per room (one-way)
  • Airport shuttle fee per child: USD 75
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Queen's Hotel Kandy

Queen's Kandy

Queens Hotel Kandy

Queen's Hotel Hotel

Queen's Hotel Kandy

Queen's Hotel Hotel Kandy

Queen's Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 47 out of 181 reviews
Rating 8 - Good. 72 out of 181 reviews
Rating 6 - Okay. 32 out of 181 reviews
Rating 4 - Poor. 16 out of 181 reviews
Rating 2 - Terrible. 14 out of 181 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Moira

Traveled with group
Liked: Cleanliness, staff & service, amenities
Lovely welcoming staff at reception! Super quiet room except for wonderful birdsong in the morning. Beautiful old furniture, artefacts , brass lift, wooden flooring …. Nice swimming pool too!
Stayed 1 night in Feb 2026

8/10 Good

Victoria

Traveled with partner
Liked: Amenities, property conditions & facilities
It was a pleasant stay at The Queens Hotel. We received a warm welcome on arrival. The position is perfect for visiting the Temple, overlooking the lake in Kandy but the traffic noise is incredible. Yes you are right in the heart of the city so not unexpected but trying to sleep is not easy. Room was clean and adequate and probably once was quite something but now old fashioned and very basic. There are no frills, no luxury and although our bathroom had a bath it was impossible to use it as took too long to fill it! Buffet breakfast was ok, basic and our least favourite in Sri Lanka - perhaps we have been spoilt everywhere else. In summary one night was enough for us.
Stayed 1 night in Feb 2026

10/10 Excellent

gerard

Liked: Cleanliness, staff & service
Yes it was very good.
Stayed 4 nights in Jan 2026

8/10 Good

fraser, lanarkshire

Traveled with group
Liked: Cleanliness, amenities
Really nice stay at the queens hotel. Great location. Staff amazing. Slightly dated. But that was part of its charm.
Stayed 1 night in Jan 2026

10/10 Excellent

Masud, Seattle

Liked: Cleanliness, amenities, property conditions & facilities
They upgraded us to a suite facing the lake, allowed us early checkin. Comfortable, good hotel. Easy acceas ro the temple and Cultural dance center and restaurants.
Stayed 1 night in Jan 2026

10/10 Excellent

Clare

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cool historical hotel in central location. Recommend the courtyard/ non city view rooms because it is centrally located and the road is busy. We stayed for one night and it was perfect to see what we wanted to see in kandy.
Stayed 1 night in Jan 2026

10/10 Excellent

M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Zein

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our stay was wonderful, we were lucky enough to have one of the newly renovated rooms at the hotel. The hotel staff were very polite and accommodating and the hotel is very centrally located - easy walk to the Temple of the Tooth Relic, eateries and shops.
Stayed 1 night in Aug 2025

8/10 Good

martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You must read-up on what to expect at the queen’s hotel. It may or may not be for you. It feels like stepping back in time. The place is a little shabby in places but if you want to have that feeling of living a bit of history it delivers. It’s an excellent location and the staff are all friendly and helpful. The pool offers a break from the noise of town and just generally- bring your ear plugs! We really enjoyed our stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Peter Speed

Liked: Cleanliness

Victorian Experience

A truely Victorian experience. The hotel has kept all its original charm while adding modern luxuries where needed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rathna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went above and beyond to assist me with all my needs. If you’re traveling in the area, I cannot recommend this hotel enough! The staff is incredibly warm and accommodating, making your stay truly enjoyable. Everything about my experience was exceptional.
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and on hand for everything and anything from reception and security to waiters and chefs. The pool attendant and gardener were also excellent
Stayed 11 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Susan

Liked: Cleanliness
Disliked: Property conditions & facilities
Lovely historic hotel, yet sadly long overdue for a major renovation. Upgraded to a suite (thank-you), yet broken air conditioner that staff tried to fix with a broomstick/leaking ceilings in various rooms (dangerous on floorboards)/light bulbs broken & not replaced/dangerous electrical PowerPoints/shower mechanism broken & fell Off & hot water tap itself overheats & liable to burn. In a positive, bed & pillows comfortable, pool fantastic & staff very helpful. Particularly the Manager/CEO Mr Kumar.
Stayed 3 nights in Nov 2024

10/10 Excellent

NIKOLAOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great Hotel
Stayed 1 night in Aug 2024

6/10 Okay

dominique, london

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
never had such a bad experience checking in, the girl (with glasses) at the reception was so rude it was laughable, I really got no idea how she got the job. the hotel is really nice and close to everything, but the rooms facing the main street get really noisy at night, the it gets quiet from 11 pm until 4am when the traffic (trucks, buses ect..) start again. ok for the location , the beauty of the hotel, the swimming pool, the bar , but avoid if you want some sleep . remember, be aware of the ignorant unprofessional lady at the reception! be ready to wait for a long time ! a long queue of people complaining when I left!
Stayed 2 nights in Feb 2024

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Keep your sense of humour and you'll get through the half to one hour check in process and you'll start to enjoy this quirky, totally inefficient hotel in the perfect location opposite the Temple of the Tooth. It's unapologetically rundown - but if you love heritage hotels you'll love this place. It has a nice restaurant with really lovely staff. It's the reception staff that desperately need training in how to deal with customers. We had zero explanation of why we were kept waiting for over half an hour. Very poor communication and generally inept. But again, get through the check in process and you'll be in heritage bliss - well, maybe not 'bliss' but you'll probably love the place anyway.
Stayed 2 nights in Jan 2024

6/10 Okay

daljeero

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property need an update, our bed roof leaked during a downpour the towels were old stained and had holes in them
Stayed 3 nights in Jan 2024

4/10 Poor

Ian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is desperately in need of a complete overhaul - my room was riddled with damp and mould with ineffective air conditioning. The staff are lovely and are the hotel's only saving grace.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful old hotel with great staff! Restaurant provided buffet meals at a reasonable price.
Stayed 1 night in Dec 2023

2/10 Terrible

Dhanushka

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Hotel in Kandy

If you like historic hotels this is for you. In a perfect location by the lake and opposite the Temple of the Tooth. The interior takes you right back to the 19th Century with its wooden floors and antique bar. The dinning room is old fashioned with a good mix of western and Sri Lankan food. Staff are very helpful and friendly. Everything about this hotel is the opposite of a modern bland corporate hotel. Staying here is an experience.
Stayed 4 nights in Jan 2023

10/10 Excellent

Haitham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2023

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very central. Very close to main attraction daladaha maligawa.
Stayed 1 night in Dec 2022