*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Serene Kandy features 8 outdoor swimming pools and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
This business-friendly hotel also offers a terrace, tour/ticket assistance, and laundry facilities. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.
Serene Kandy has designated areas for smoking.
- Safe-deposit box at front desk
- Terrace
- Luggage storage
- Number of outdoor pools - 8
- Newspapers in lobby (surcharge)
- Elevator
- Breakfast available (surcharge)
- Number of restaurants - 1
- Number of bars/lounges - 1
- Designated smoking areas
- Front desk (limited hours)
- Laundry facilities
- Tours/ticket assistance
- Total number of rooms - 21
- Free self parking
- Free WiFi
- Pool sun loungers
- Airport transportation (surcharge)
- Children's pool
Family Friendly Amenities
- Number of outdoor pools - 8
- Children's pool
- Free WiFi
- Soundproofed rooms
- Laundry facilities
Room Amenities
Serene Kandy offers 21 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Kandy hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.
- Air conditioning
- Room service (limited hours)
- Television
- Free newspaper
- Coffee/tea maker
- Daily housekeeping
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Balcony
- Desk
- Premium bedding
- Soundproofed rooms
- Iron/ironing board (on request)
- Free bottled water
- Shower only
- Satellite TV service
- Flat-panel TV
- Free WiFi
- Free wired internet
- TV size: 42
- TV size measurement: inch
- Electric kettle
- Towels provided
- Number of bedrooms - 7
- Number of bathrooms - 1
- Number of beds 3
- Soap
- Shampoo
- Toilet paper
- Eco-friendly cleaning products provided
- Paper towels
- Wardrobe or closet
- Bed sheets not available
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Food & Drink
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Serene Kandy has a restaurant on site.
Room service (during limited hours) is available.
Nearby Activities
8 outdoor swimming pools are on site along with a children's pool.
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (24 December) Gala Dinner per adult: USD 60
- Christmas Eve (24 December) Gala Dinner per child: USD 30 (from 6 to 11 years old)
- New Year's Eve (31 December) Gala Dinner per adult: USD 75
- New Year's Eve (31 December) Gala Dinner per child: USD 37.5 (from 6 to 11 years old)
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: approximately USD 10 for adults and USD 5 for children
- Airport shuttle fee: USD 80 per vehicle (one-way)
- Rollaway bed fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 7:00 AM
Check-in time ends at 11:30 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
One child stays free
Front desk opens daily at 6 AM
Front desk closes daily at midnight
Guest accommodation is not sealed after cleaning
Cashless transactions are not available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 6
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Kids stay free! One child 6 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for USD 10.0 per day.
Pet Policy
- No pets or service animals allowed
We should mention
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
Contactless check-out is available.
Hotel Names
- Serene Grand Hotel Kandy
- Serene Grand Hotel
- Serene Grand Kandy
- Serene Grand
- Serene Kandy Hotel
- Serene Kandy Hotel
- Serene Kandy Kandy
- Serene Kandy Hotel Kandy
Hotel Reviews
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