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AC Hotel Kansas City Plaza

3.5 star property

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Photo gallery for AC Hotel Kansas City Plaza

Front of property
Bar (on property)
Daily continental breakfast (USD 9.95 per person)
Bar (on property)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
560 Westport Rd, Kansas City, MO, 64111
  • Uptown Theater
    ‪14 min walk‬
  • Nelson-Atkins Museum of Art
    ‪3 min drive‬
  • Crown Center
    ‪4 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Hearing Accessible)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

AC Hotel Kansas City Plaza

3.5-star hotel in Midtown - Westport
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area, and a meeting room. Change of towels is available on request.
AC Hotel Kansas City Plaza offers 123 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, and hair dryers.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers a 24-hour fitness center, a library, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

AC Hotel Kansas City Plaza is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (USD 15 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9.95 per person
  • A bar/lounge

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 9.95 per person
  • Uncovered self parking fee: USD 15 per night
  • Air conditioning fee: USD 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Q
Q Hotel
Q Hotel Kansas City
Q Kansas City
AC Hotels Marriott Kansas City Westport Hotel
AC Hotels Marriott Westport Hotel
AC Hotels Marriott Kansas City Westport
AC Hotels Marriott Westport
Ac Kansas City Plaza
AC Hotel Kansas City Plaza Hotel
AC Hotel Kansas City Plaza Kansas City
AC Hotels by Marriott Kansas City Westport
AC Hotel Kansas City Plaza Hotel Kansas City

AC Hotel Kansas City Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1000 reviews
Rating 8 - Good. 266 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Anita

Traveled with partner
Liked: Amenities
The room was clean with contemporary decor. The mattress felt like a hide a bed mattress covered in sheets similar to sandpaper. The heater is loud so if you want a good night’s sleep, good luck!
Stayed 1 night in Jan 2025

10/10 Excellent

Aislinn

Stayed 1 night in Jan 2025

8/10 Good

Swara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michael, Kansas city

Liked: Property conditions & facilities
LOVED IT!!!!
Stayed 1 night in Jan 2025

8/10 Good

Alfredo

Stayed 1 night in Jan 2025

8/10 Good

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very mixed experience at this property. The first and last impressions were the most disappointing with check-in and breakfast. At check-in it took the front desk associate more than 5 minutes to notice that I was standing right in front of him. Wasn't friendly or welcoming at all. Basically threw my keys at me and said, "That's it!" I had never been to the property before and he didn't offer any information about the property including where the elevators were, breakfast, or even how the parking situation worked. I was also not welcomed as a marriott bonvoy member even though I checked-in online. As a previous front desk agent and manager who currently works in a customer facing role in retail, I'm concerned for what impression this is giving your property. After check-in, my stay got quite a bit better. The room was immaculately clean with a personalized note from housekeeping and a dog shaped towel on each bed with a candy cane inside. That was such a nice personal touch upon arrival. After I got settled I went down to the bar and had the best cosmopolitan I've ever had. It was fresh and made by such a warm and welcoming bartender. Her and what I assume to be the interim sales manager were the absolute highlights of my stay. Made me feel right at home and gave me recommendations to explore the local area. Breakfast was quite disappointing as it was worse than the free breakfast offered at most hotels.Warm meat and cheese and burnt coffee, not great.
Stayed 1 night in Dec 2024

10/10 Excellent

Shera, Kansas City

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Westport. Free parking lots of amenities.
Stayed 1 night in Jan 2025

10/10 Excellent

Dina M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

TIFFANY

Stayed 1 night in Dec 2024

10/10 Excellent

Harrison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and perfectly close to Westport!
Stayed 2 nights in Dec 2024

10/10 Excellent

Nevaeh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!! So nice
Stayed 1 night in Dec 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, secure parking. I would stay here again next trip. Nice bar on site and John makes a great mixed drink!
Stayed 2 nights in Dec 2024

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Julianne

Stayed 3 nights in Dec 2024

10/10 Excellent

Kymber

Liked: Cleanliness, amenities
Loved it!!
Stayed 1 night in Dec 2024

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent time. Holiday cheer. Great breakfast. Good staff. In fact, great staff.
Stayed 2 nights in Dec 2024

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go

Stayed 1 night in Dec 2024

8/10 Good

Kymber

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was beautiful. The staff, especially Ashley who checked me in and out was fun engaging and quick. The lack of carpet created a sound issue. The glass door in the bathroom never fully shuts. And ypu cant be in the bathroom with the light on and still have it dark in the bedroom part. The view of the trash dump was also a treat And last but not least. Your fancy toilets are awful. Uncomfortable. I felt like i was going to fall in. If i had been traveling with my grandaugter, who is 7, i would have worried about her falling in. Very poor choice. I
Stayed 1 night in Dec 2024

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of the staff was helpful and always greeted us with a smile and asked if there was anything we needed. One of the best staff experiences I have received.
Stayed 2 nights in Dec 2024

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. We felt safe. Parking was great. Our room was very clean and comfortable. Would definitely stay there again
Stayed 1 night in Dec 2024