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MainStay Suites Kansas City Overland Park

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Kansas City Overland Park

Full-size fridge, microwave, stovetop, dishwasher
Exterior
Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes
32-inch flat-screen TV with satellite channels, TV

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
11001 Oakmont St, Overland Park, KS, 66210
  • Johnson County Community College
    3 min walk
  • Nerman Museum of Contemporary Art
    7 min walk
  • Overland Park Regional Medical Center
    18 min walk
  • Kansas City, MO (MCI-Kansas City Intl.)
    37 min drive

Room options

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Tub)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Accessible, Non Smoking (Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Tub)

Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking (Tub)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Quality Inn Overland Park Kansas City

Pool
Breakfast included
Pet friendly
Parking included
3.6 out of 5, Good, (1005)
The price is $80
per night
$98 total
includes taxes & fees
Dec 7 - Dec 8
Quality Inn Overland Park Kansas City

About this property

MainStay Suites Kansas City Overland Park

Overland Park hotel walkable to Johnson County Community College
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
MainStay Suites Kansas City Overland Park offers 122 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

This Overland Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in March 2020.

MainStay Suites Kansas City Overland Park is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night, plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 23 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet, per night plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel Kansas Park City-Overland
Candlewood Suites Kansas City-Overland Park
Candlewood Suites Kansas City-Overland Park Aparthotel
Candlewood Suites Kansas City-Overland Park Overland Park
Candlewood Suites Kansas City Overland Park
Candlewood Suites Kansas City
MainStay Suites
Sonesta Simply Kansas City Overland Park
Candlewood Suites Kansas City Overland Park
MainStay Suites Kansas City Overland Park Hotel
Sonesta Simply Suites Kansas City Overland Park
MainStay Suites Kansas City Overland Park Overland Park
MainStay Suites Kansas City Overland Park Hotel Overland Park

MainStay Suites Kansas City Overland Park Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 227 out of 677 reviews" "
Rating 8 - Good. 215 out of 677 reviews" "
Rating 6 - Okay. 101 out of 677 reviews" "
Rating 4 - Poor. 73 out of 677 reviews" "
Rating 2 - Terrible. 61 out of 677 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jesse

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Entire property is run down and filthy. Found bedbug in the room. The staff are good people that are employed there and help customers as much as they can. Stay away from this place until it is razed and rebuilt into something else.
Stayed 1 night in Aug 2024

10/10 Excellent

Holli

Stayed 3 nights in Jul 2024

4/10 Poor

Jose, Bothell

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Needs some pest control. Few towels. On the good side, the kitchen was ok, comfy chair
Stayed 9 nights in Jul 2024

10/10 Excellent

Rosalyn

Traveled with family
Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

4/10 Poor

Mark E.

Disliked: Cleanliness, staff & service, room comfort
A urine soaked room with the smell of cigarettes
When it wasn’t the kids upstairs playing kickball until 3 in the morning the couple next to me fighting over everything except the smoking of meth the warm hallways had an odor of a dirty ashtray or no WiFi
Stayed 7 nights in Jun 2024

2/10 Terrible

Hannah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallway smelt like urine the entire time we were there. Our room had a cigarette smoke smell to it- however we were told that it’s a non smoking hotel. When I brought up my concern for it the guy at the front desk just brushed me off. I was told there is no refunds so I had to suck it up and suffer with my 9 year old son. The carpet in our bedroom had a grimy feel to it, I refused to go barefoot in the room. Over all I would not stay there ever again.
Stayed 1 night in Jun 2024

2/10 Terrible

Dawn

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches, dirty and disgusting stains on pillows, no blow dryer, roach poop in my sheets and when I checked in it was getting dark, the lighting in the room was inadequate to see the condition of the pillows and bedding until the next day. I was grossed out and disgusted!
Stayed 1 night in Jun 2024

2/10 Terrible

Vellore

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even while I had a valid reservation, I was told my reservation was cancelled - not by me or by Expedia. It was obviously a bait and switch because they did not want to honor the lower rate when their demand was probably high. The young boy (Jay - looked like he was barely high-schol age) at the front desk did not have any authority and had to frequently text his sales manager for honoring the reserved room. I had to pay a higher rate at another hotel because of the last minute reservation made necessary by this fraud! Expedia should reimburse me for the difference. I have the receipt.
Stayed 1 night in Jun 2024

2/10 Terrible

Lucinda

Disliked: Staff & service, property conditions & facilities, room comfort
Absolutely UNACCEPTABLE!!! Do NOT Stay here!
This was a TWO nite medical trip.My husband has stage four cancer,and the room was prepaid.When we arrived to a stifling hot room(Room 214)a little after 3pm,and found that the a/c was only blowing hot air,I went to the front desk to get some assistance.I told Jordan, the a/c was not working and asked if there was a maintenance person who could help?He said,“No, he left at 3. I’m the only one here now”.So I asked to be moved to another room,letting them know my husband’s health.He said he couldn’t move anyone to a different room without permission from the manager.He also didn’t have any customer service skills or problem solving skills of his own.Since customer service is my forte,I asked if he would call the manager, Shantay Wade.He said he would.Then I asked if there was at least a fan we could get,to helpmove the air around,& Jordan said,”I think I’ve seen a fan but I don’t have keys to the closets where they are.”There is one person left in charge of the hotel from 3pm-7am and they have no authority to move customers to a room that is acceptable,or given a key to a closet?I waited over an hour and called the desk to find the solution.All Jordan told me was that he called the manager and he hadn’t heard back from her!I checked 2 more times until 10pm! NOTHING was done for me and my husband with stage four cancer!This is absolutely UNACCEPTABLE!! Even worse the next morning I spoke with the assistant manager,Katy,“your a/c is broke!”so they booked our room knowingly.No fan
Stayed 2 nights in Jun 2024

4/10 Poor

Ian

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I booked a non-smoking room. The room I was provided obviously had been a smoking room.
Stayed 1 night in Jun 2024

8/10 Good

Chanel

Traveled with group, Business traveler
The stay was comfortable. Housekeeping did regular rounds for cleaning. Staff were okay. Location was close to stores & shops.
Stayed 7 nights in Jun 2024

4/10 Poor

Lucinda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Pharanya

Stayed 1 night in Jun 2024

2/10 Terrible

Russ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had dog food all over the floor. The shower was clogged and the shower head did not work. The sofa and recliner had dirt and grease. Would not stay here again.
Stayed 1 night in Jun 2024

8/10 Good

Jeremy

Clean and nice for extended stays ...very roomy
Stayed 8 nights in May 2024

10/10 Excellent

Laurie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Id recommend
When we got to the room, the lamp by the bed wasn't there and neither was the TV remote. We went down to the front desk and the attendant was able to find us a remote. We told her about the bedside lamp to which she said she will look into it, but never got our room number (not who checked us in). The recliner was partially open and stuck that way, It doesn't close. We decided not to use that. The bed felt extra springy. We pulled off the fitted sheet to find the mattress was flipped upside down. We don't know why and didn't care to look or flip it over. The wifi is spotty. Probably overloaded with guest connections. For the good: -Shower was hot and had amazing water pressure. No draining issues either! -Room was clean. -Items were stocked (coffee etc). -Attendants were friendly -Good Location -Good Price -Safe place to sleep -Quiet hallways -Elevator I'd stay here again and I'd recommend.
Stayed 2 nights in May 2024

4/10 Poor

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled of smoke; one small trash can for entire room; shower had only hot water, no cool water; police were summoned to room down the hallway. Not worth the money we had to pay!
Stayed 2 nights in May 2024

4/10 Poor

Prassaneeya

Stayed 7 nights in Apr 2024

4/10 Poor

Jacqueline

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our ceiling had a REALLY bad pour out into the bathroom from the room above us. They did t comp us or fix anything. Just gave us towels for the floor (needed a bucket AND the towels for real) and said “it’ll stop”.
Stayed 2 nights in Apr 2024

2/10 Terrible

Darnesha

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, the halls smelled of urine and were filthy, there were several people playing loud music that I could hear in my room. I felt unsafe as there were 2 men arguing in the parking lot the first night I checked in and the police were called and there was a car alarm blaring every night. There was also 2 huge cockroaches and I was terrified! No telling how many more cockroaches were hiding in the walls. I was there 4 days and never saw housekeeping. I never even saw them in the halls. The staff was very rude and lied to me about the check out process. I had 2 different people lie to me about a refund for unused dates. The desk manager was extremely rude and disrespectful and offered no help to me whatsoever. The general manager also did not offer any assistance or apologies for her staff lying to me and she hung up the phone in my face! They do not care about paying customers and will keep your money and refuse to issue any refunds. The general manager refused to give me information to speak to anyone above her and stated they do not have a corporate office. Do yourself a favor and book elsewhere! It’s cheap for a reason. You get what you pay for! Don’t believe the pictures. You will regret it instantly when you walk in there. Pay the extra money and get something safe and clean.
Stayed 7 nights in Apr 2024

4/10 Poor

Kenny

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

2/10 Terrible

Geena

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever
Stayed 4 nights in Apr 2024

4/10 Poor

Lee

Disliked: Cleanliness, property conditions & facilities, room comfort
Would not stay here again.
This stay was a disappointment. I was mostly disappointed because the staff member that helped me arrange the details of the reservation post-booking was extremely friendly and helpful. I did also find our room to be bedbug-free. There were a few problems, however: --The outer door near our room did not close all the way. A couple of times when I came in from outside I made sure it had closed...but every time I encountered it otherwise (either going out or coming in) it was open, anyone could have walked in. --The door to our room was jammed tight against the door frame. Opening it required a lot of pressure and made a fairly loud noise without a huge amount of care. --The door was also missing any chain or other supplemental locking mechanism. I could see where there USED to be some hardware, but it had been removed. On the outside, the door was dented and scratched at the same location...perhaps someone had forced their way in after hammering on the door with something heavy? This WAS an accessible room, I expect it was possible that someone handicapped had been accidentally locked in, and this was the sign of an attempt to free them. Other explanations would be less savory. --The night check-in clerk was not at the front desk at any time I checked, and there was no bell or other way to alert someone that I was there. Just had to sit and wait. --There was no continental breakfast of any kind.
Stayed 1 night in Apr 2024

4/10 Poor

Karen

Business traveler
On the day, I was scheduled to check out, one of the staff banged on my door at 9:15 AM to ask me if I would be checking out that day. Could they not check their computers? On the reservation I made through Expedia, the checkout time was noon. The staff member that knocked on my door told me it was 11:00 AM because they were “ Independently owned”. I spoke with Expedia, who tried to contact the hotel, but no one responded. There was hair all over the bathroom floor in the room I was given. Would not recommend this hotel.
Stayed 2 nights in Apr 2024