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Crowne Plaza Kansas City Downtown by IHG

4.0 star property

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Photo gallery for Crowne Plaza Kansas City Downtown by IHG

Exterior
Pillowtop beds, in-room safe, desk, laptop workspace
Exterior
Meeting facility
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Gym
$139
includes taxes & fees
Sep 25 - Sep 26

Explore the area

View in a map
1301 Wyandotte St, Kansas City, MO, 64105
  • Kansas City Convention Center
    ‪2 min walk‬
  • T-Mobile Center
    ‪6 min walk‬
  • Crown Center
    ‪18 min walk‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Roll-in Shower (Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Roll-in Shower (Roll-In Shower)

  • 620 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View

9.2 out of 10
Wonderful
(20 reviews)
  • 620 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(8 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds (High Floor)

Combined shower/tub, free toiletries, hair dryer, towels

Premium Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 315 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View (High Floor)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View (High Floor)

8.8 out of 10
Excellent
(9 reviews)
  • 620 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Pillowtop beds, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • 315 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 315 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(74 reviews)
  • 315 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Kansas City Marriott Downtown

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,011 reviews
Kansas City Marriott Downtown

About this property

Crowne Plaza Kansas City Downtown by IHG

4-star hotel in Downtown Kansas City
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Crowne Plaza Kansas City Downtown by IHG offers 385 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Crowne Plaza Kansas City Downtown by IHG features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 10 meeting rooms. Event facilities measuring 157314 square feet (14615 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and concierge services. A complimentary area shuttle within 3.0 mi is available for guests. Parking is available onsite for a surcharge.

Crowne Plaza Kansas City Downtown by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Depot - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
The Rail - Onsite bar. Open daily.
Full Steam - This coffee shop serves breakfast only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3 mi
  • Covered self parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Full Steam
  • The Depot
  • The Rail

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 157,314 square feet of conference space
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 28 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
4 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 5 to 15 per person
  • Covered self parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Kansas City Downtown Hotel
Crowne Plaza Hotel Kansas City Downtown
Crowne Plaza Kansas City Downtown
Crowne Plaza Kansas City
Kansas City Crowne Plaza

Crowne Plaza Kansas City Downtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 531 out of 1014 reviews
Rating 8 - Good. 268 out of 1014 reviews
Rating 6 - Okay. 104 out of 1014 reviews
Rating 4 - Poor. 72 out of 1014 reviews
Rating 2 - Terrible. 39 out of 1014 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was so pleasant and everyone was so noce
Stayed 5 nights in May 2025

6/10 Okay

Desiree

Stayed 1 night in May 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms and convenient location.
Stayed 1 night in May 2025

10/10 Excellent

Renae

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value. Clean, quiet, and a great view.
Stayed 1 night in May 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay and was walkable from power and light.
Stayed 1 night in May 2025

6/10 Okay

Kenneth

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Haley

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Andrew

Stayed 3 nights in Apr 2025

10/10 Excellent

Constance Monet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the absolute pleasure of staying at the Crowne Plaza Kansas City Downtown by IHG for a quick one-night trip, and I can confidently say this hotel made our entire weekend feel like a luxury getaway wrapped in kindness and convenience! We were in town for my daughter’s dance recital at the nearby Kansas City Music Hall, and the location could not have been more perfect literally steps away! But what truly elevated our stay was the exceptional service and the unmatched warmth of the front desk staff. From the moment we walked in, we were welcomed with genuine smiles and gracious hospitality. We were met by Fanny, an absolute gem of a front desk professional, who deserves a standing ovation of her own. She was incredibly kind, knowledgeable, and thoughtful. Not only did she make us feel completely at home, but she also went above and beyond to answer every question with care from parking suggestions to nearby dining to helping us coordinate a late checkout so my daughter could change after her performance. Fanny’s professionalism and warmth were a shining example of top-tier customer service. She was our calm in the whirlwind of recital day, and I cannot thank her enough for her thoughtfulness. If you’re visiting downtown Kansas City especially for an event at the Music Hall Crowne Plaza is the ONLY place to stay. Thank you, Crowne Plaza and thank you, Fanny you made our dance weekend unforgettable!
Stayed 1 night in May 2025

8/10 Good

Jessica

We weren't there long as we were eating/concert till late, then up early to leave, but everything was clean and staff was kind. Great location.
Stayed 1 night in May 2025

8/10 Good

Lucinda

Stayed 1 night in May 2025

8/10 Good

Damon

Stayed 1 night in May 2025

6/10 Okay

Jason

Traveled with family
Liked: Staff & service, property conditions & facilities

KC weekend

Overall ok - the street traffic and parking ramp area during check in is a nightmare. The area was chaotic and traffic was at a near stand still. After we got into the ramp, the elevators were jam packed as well. Room is fine, rooftop pool area is closed which is a bummer since it’s in the 80s this weekend.
Stayed 1 night in May 2025

10/10 Excellent

Brandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stat

We ordered room service and it came very quickly. The food was also very tasty. Check in was smooth and fast.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

Fantastic location and service. Room was comfortable and exactly what we needed. Staff was kind and generous.
Stayed 2 nights in May 2025

8/10 Good

Corinna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. Check-in and check-out was quick and easy. The staff was friendly. The self parking is great. However, it's difficult to park by the hotel to check in. There is not much space out front for cars. They have shuttles as well which makes it harder. You can't use the parking garage until after checking in. It can get backed up in front of the hotel on busy days. Over all... loved the stay. Super great location. Would definitely recommend.
Stayed 1 night in May 2025

10/10 Excellent

Regina

Traveled with group
Liked: Staff & service, property conditions & facilities
Water pressure in the shower was low and the ice machine on our floor didn’t work but overall -great hotel!!
Stayed 1 night in May 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Stacy

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Herman

Stayed 1 night in May 2025

8/10 Good

Matthew

Stayed 1 night in May 2025

10/10 Excellent

dustin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved the room! the bathroom door didnt slide easily, too heavy. needed a handle.
Stayed 2 nights in May 2025

8/10 Good

Wendy

Stayed 1 night in May 2025

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yeah we were traveling with my sister wheelchair. They changed our room automatically to a handicap accessible. The staff was wonderful and gave us ice packs for her knee. Room service is excellent the food is wonderful. Great time had by all even with an injury.
Stayed 2 nights in May 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025