Crowne Plaza Kansas City Downtown by IHG

4.0 star property

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Photo gallery for Crowne Plaza Kansas City Downtown by IHG

Exterior
Exterior
Meeting facility
Meeting facility
Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
1301 Wyandotte St, Kansas City, MO, 64105
  • Kansas City Convention Center
    ‪2 min walk‬
  • T-Mobile Center
    ‪6 min walk‬
  • Crown Center
    ‪18 min walk‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪27 min drive‬

Room options

Suite, 1 Bedroom, Mobility Accessible (Roll-In Shower)

  • 620 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, City View

  • 620 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 315 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Queen Beds (High Floor)

  • 315 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, City View (High Floor)

  • 620 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed (High Floor)

  • 315 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 315 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 315 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Crowne Plaza Kansas City Downtown by IHG

4-star hotel in Downtown Kansas City
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Crowne Plaza Kansas City Downtown by IHG offers 385 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Crowne Plaza Kansas City Downtown by IHG features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 10 meeting rooms. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and concierge services. A complimentary area shuttle within 3.0 mi is available for guests. Parking is available onsite for a surcharge.

Crowne Plaza Kansas City Downtown by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Depot - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
The Rail - Onsite bar. Open daily.
Full Steam - This coffee shop serves breakfast only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3 mi
  • Covered self parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Full Steam
  • The Depot
  • The Rail

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 28 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
4 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 5 to 15 per person
  • Covered self parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Kansas City Downtown Hotel
Crowne Plaza Hotel Kansas City Downtown
Crowne Plaza Kansas City Downtown
Crowne Plaza Kansas City
Kansas City Crowne Plaza

Crowne Plaza Kansas City Downtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 512 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 76 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

RYAN

Liked: Cleanliness, staff & service
Loud construction outside started early in the morning so it is impossible to sleep.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and comfortable. The staff were all very friendly. The parking was also extremely convenient and we really appreciated that. Would definitely stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Santa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t have free breakfast
Stayed 1 night in Nov 2024

4/10 Poor

Gina

Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Quinten

Traveled with partner
Liked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
A short walk from the KC Convention Center for a conference.
Stayed 4 nights in Feb 2025

8/10 Good

Erika

Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Marcin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and room. Had a suite, and it has the weirdest and most unnecessary layout. The toilet and shower are in a tiny room, while the sink and vanity are around the corner, right next to a massive and unnecessary walk in closet. No idea why the bathroom is so small while the closet so large. Standing in the shower leaves you not that much head room and the shower head has very weak pressure.
Stayed 2 nights in Feb 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was close to the event. We were attending lots of good dining options. Staff was very helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Paul

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was placed in a room next to the service elevator. That was all I could hear the entire night. There was a street light below our room window. Even with the curtains shut our room was still lit up. Employees were not friendly but the job got done. Likely will not return.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark William, Porterville

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tHE HOTEL WAS CLOSE TO WHERE MY MEETINGS WERE, VERY CONVIENT AND A SAFE PLACE.
Stayed 3 nights in Feb 2025

10/10 Excellent

BRIAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Kenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good for T-Mobile events

Staff was great from front desk, blanket request and room service (great, simple menu…loved it). Mattress was way too soft and climate control difficult to keep comfortable. Either too hot or too cold.
Stayed 1 night in Feb 2025

10/10 Excellent

Leighann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Paula

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a quieter room due to elevator activity/noise and the staff members were incredibly accommodating in making a change. Thank you!
Stayed 1 night in Jan 2025

4/10 Poor

Jerry

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Shower didn’t work right. The bathroom had no fan. The sink had hair in it. Tub was not cleaned appropriately.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad sleep

The people at the front desk was awesome. So friendly and fun. The elevator is sketchy. Bounce and shakes. I could hear every noise in the building. Walls are thin. People talking in rooms next to me in hallway could hear as clear as day. Was not able to sleep in due to noise. I mean so clear I knew the names of the people by us. I could hear through the wall every time the elevator moved. Probably the worst hotel for sleep.
Stayed 1 night in Jan 2025

8/10 Good

Angelica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

April

Stayed 1 night in Dec 2024

8/10 Good

Jackie

Stayed 1 night in Jan 2025

10/10 Excellent

Anna

Liked: Cleanliness
Stayed 3 nights in Jan 2025