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Embassy Suites by Hilton Kansas City Plaza

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Kansas City Plaza

Lobby
Indoor pool
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Hot Tub
  • Bar
  • Gym
  • Parking available
  • Pool

Explore the area

Map
220 W 43rd St, Kansas City, MO, 64111
  • Nelson-Atkins Museum of Art
    ‪14 min walk‬
  • University of Missouri-Kansas City
    ‪19 min walk‬
  • Crown Center
    ‪4 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪29 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • 595 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 592 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Basic Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Basic Room, 1 King Bed, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Multiple Beds

Premium bedding, in-room safe, desk, iron/ironing board

Family Suite, Multiple Beds

  • 595 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 595 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

  • 595 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 2 Double Beds, Non Smoking

  • 595 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

  • 595 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Kansas City Country Club Plaza

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1011)
The price is $111
per night
$135 total
includes taxes & fees
Apr 6 - Apr 7
Hilton Kansas City Country Club Plaza

About this property

Embassy Suites by Hilton Kansas City Plaza

Hotel in Midtown - Westport
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Buffet breakfast is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Embassy Suites by Hilton Kansas City Plaza offers 266 accommodations with video-game consoles and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Embassy Suites by Hilton Kansas City Plaza provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with wired and wireless Internet access (surcharge).

This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Kansas City Plaza is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
220 West - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transportation

  • Area shuttle
  • Uncovered self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • 220 West

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (40 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Banquet hall
  • Built in 1977
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Kansas City Plaza
Embassy Suites Kansas City Plaza
Embassy Suites Kansas City
Kansas City Embassy Suites
Embassy Suites Kansas City Plaza Hotel
Embassy Suites Kansas City Plaza
Embassy Suites by Hilton Kansas City Plaza Hotel
Embassy Suites by Hilton Kansas City Plaza Kansas City
Embassy Suites by Hilton Kansas City Plaza Hotel Kansas City

Embassy Suites by Hilton Kansas City Plaza Reviews

Reviews

6.6
Rating 10 - Excellent. 279 out of 1019 reviews
Rating 8 - Good. 218 out of 1019 reviews
Rating 6 - Okay. 199 out of 1019 reviews
Rating 4 - Poor. 173 out of 1019 reviews
Rating 2 - Terrible. 150 out of 1019 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Gregory, kansas City

Stayed 1 night in Dec 2024

8/10 Good

Albert, Scottsdale

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

P Shawn

Traveled with group
Liked: Staff & service
I was overcharged by $1,500.00 and when I brought the error to management’s attention they told me to that there was nothing they could do and directed me to my bank to dispute the charges. I will never stay at this hotel again.
Stayed 4 nights in Dec 2024

4/10 Poor

Connie

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Was surprised when we arrived to find out they add an additional $50 deposit per night to your card and then charge $23 for parking per night. No where on expedias page did it say there was a charge for parking. Our refrigerator in the room was not cold so we didnt use it. Getting out of the parking lot is horrible if you try to turn left because the entrance to the lobby is also right there and they have bushes that hang way into the road. The hot breakfast was okay. Our first morning the potatoes were cold. The hotel defiantely needs to be renovated and updated.
Stayed 2 nights in Dec 2024

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricy but nice
Nice hotel with good breakfast. Very pricy though. Additional $25 to park a car.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
There are roaches all over my room
Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Staff was great. Facility is for the most part clean. Location great. The facility is a least 40 years old and it is time for Hilton to start renovating.
Stayed 2 nights in Dec 2024

8/10 Good

Rene

Business traveler
Liked: Room comfort
It was okay but had some issues
The room was spacious and there is onsite parking. The balcony is closed off so you cant stand on it. There was some mold on the walls in the bathroom. Breakfast was complimentary but it was basic foods and pretty bland. The button to use the elevator up from the parking garage was not sensitive and didnt light up so we had to press it multiple times for an elevator to come to us.
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Andrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of embassy suites
We had a staycation for my son’s birthday. Everything was nice, reasonable affordable for suites, they had free breakfast, and a complimentary happy hour. The bartender was nice. I was a little disappointed the pool was closed, other than that everything was exceptional. I will be returning when the pool opens with the kids lol.
Stayed 1 night in Dec 2024

6/10 Okay

Andrea

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I would of picked a different hotel if i would of known the pool was going to be closed. Our room was dirty and had trash in garage can. Hotel is very out dated.
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was a great stay. Comfy and the perfect location. Our only complaints were the bathtub didn't drain well and the breakfast buffet ran out of food
Stayed 2 nights in Nov 2024

4/10 Poor

Elizabeth

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was closed... not aired properly for winter. Room had glitter on floor from previous guest.
Stayed 1 night in Nov 2024

6/10 Okay

Kelly

Disliked: Amenities
The property was selected online by way of what was thought as a convenient way of getting around the area for which I was there for. However the photos on the site were perhaps a slight mislead. The bathtub had reminiscent of hairs left behind from prior guest. Speaking of hair… the salad ordered on first night of 3 night stay had a hair in which was only discovered at end of meal. Parking was over priced for the area of which entry gate was always left open for entry & exit. I’ve stayed at many Embassy Suites throughout the country & unfortunately this location was a first disappointment.
Stayed 3 nights in Nov 2024

4/10 Poor

Nicole

Traveled with group
Disliked: Cleanliness
Front desk staff were very pleasant. The bathroom sink was plugged, maintenance did get there quickly to fix it. The shower was not very clean and the faucet was extremely difficult to turn on and we couldtnt get it completely turned off. The kitchen sink ran and we couldn’t get that turned off either. Staff was very friendly and prompt wi the service.
Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst Embassy suites I have ever stayed at.
Stayed 1 night in Nov 2024

4/10 Poor

Jamea

Traveled with group
Disliked: Cleanliness, room comfort
It was a lot of roaches I have more videos and pictures but its to long
Stayed 2 nights in Nov 2024

10/10 Excellent

Shafeeq

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Cathy

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Ashley

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

David

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
An old, poorly maintained hotel that is understaffed.
Stayed 3 nights in Nov 2024

4/10 Poor

Emil

Liked: Cleanliness, property conditions & facilities
Didn’t find out until checking in that the property had an additional $50./ night service fee, and wasn’t told that daily room cleanup had to be requested. Nothing was posted to that effect either. Felt cheated at this property.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend!!!
Very nice hotel! Great priced for the location! Staff was very friendly!
Stayed 1 night in Nov 2024

10/10 Excellent

Marisha

Traveled with family and small children
Liked: Amenities
The property the staff
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great amenities
Stayed 1 night in Nov 2024