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Embassy Suites by Hilton Kansas City Plaza

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Kansas City Plaza

Lobby
Indoor pool
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Hot Tub
  • Bar
  • Gym
  • Parking available
  • Pool

Explore the area

Map
220 W 43rd St, Kansas City, MO, 64111
  • Kansas City Art Institute
    5 min walk
  • Kemper Museum of Contemporary Art
    7 min walk
  • Nelson-Atkins Museum of Art
    14 min walk
  • Kansas City, MO (MKC-Charles B. Wheeler Downtown)
    14 min drive

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • 595 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 592 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Basic Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Basic Room, 1 King Bed, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Multiple Beds

Premium bedding, in-room safe, desk, iron/ironing board

Family Suite, Multiple Beds

  • 595 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 595 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

  • 595 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 2 Double Beds, Non Smoking

  • 595 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

  • 595 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Kansas City Country Club Plaza

Pool
Pet friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1001)
The price is $95
per night
$116 total
includes taxes & fees
Jan 1 - Jan 2
Hilton Kansas City Country Club Plaza

About this property

Embassy Suites by Hilton Kansas City Plaza

Hotel in Midtown - Westport
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Buffet breakfast is free. Additionally, a bar/lounge, a sauna, and a spa tub are onsite.
Embassy Suites by Hilton Kansas City Plaza offers 266 accommodations with video-game consoles and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Embassy Suites by Hilton Kansas City Plaza provides a spa tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with wired and wireless Internet access (surcharge).

This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Kansas City Plaza is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
220 West - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transportation

  • Area shuttle
  • Uncovered self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • 220 West

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (40 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Banquet hall
  • Built in 1977
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Kansas City Plaza
Embassy Suites Kansas City Plaza
Embassy Suites Kansas City
Kansas City Embassy Suites
Embassy Suites Kansas City Plaza Hotel
Embassy Suites Kansas City Plaza
Embassy Suites by Hilton Kansas City Plaza Hotel
Embassy Suites by Hilton Kansas City Plaza Kansas City
Embassy Suites by Hilton Kansas City Plaza Hotel Kansas City

Embassy Suites by Hilton Kansas City Plaza Reviews

Reviews

6.6
Rating 10 - Excellent. 251 out of 1003 reviews" "
Rating 8 - Good. 211 out of 1003 reviews" "
Rating 6 - Okay. 215 out of 1003 reviews" "
Rating 4 - Poor. 180 out of 1003 reviews" "
Rating 2 - Terrible. 146 out of 1003 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany, KANSAS CITY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property could use some updaing.
Stayed 1 night in Sep 2024

4/10 Poor

mark

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed in room 304 and had a water leak coming out of the ceiling light in the bathroom. Had maintenance come look at it, he went to look at room 404 to see if it was ok there. We had an event to go to, when we got back there was a fan inside the bathroom pointing at the ceiling. In the morning went to shower and water knob was loose and would not turn water on, so maintenance had to come again and fix. My cousin got a shower, i did not as we wanted to get on the road. Nice facilities just needs more upkeep before the customer gets there
Stayed 1 night in Sep 2024

10/10 Excellent

Larry

Stayed 1 night in Sep 2024

6/10 Okay

dwayne

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 5 nights in Sep 2024

10/10 Excellent

Summer, Braymer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best experience I've had in a long time at a hotel! My mom and I just stayed for 1 night to celebrate her 54th wedding anniversary! The all of the hotel staff was wonderful! The breakfast staff went above and beyond to help everyone and keep the dining room clean! We really wished we could have stayed longer! But i am coming back with my best friend for her birthday and hopefully i can talk my fiancé into coming for a weekend too! I love it here!
Stayed 1 night in Sep 2024

10/10 Excellent

Doris

Traveled with family
Liked: Cleanliness, staff & service, amenities
I loved the atrium. Everyone was friendly and helpful
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hotel was ok. The hotel could use some updating.
Stayed 3 nights in Aug 2024

2/10 Terrible

Katya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Cordell

Stayed 1 night in Aug 2024

4/10 Poor

Nasir

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old property, couldn’t sleep due to the noise from the street.
Stayed 1 night in Aug 2024

10/10 Excellent

Hortencia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 2 nights in Aug 2024

8/10 Good

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great room, great staff! Would be nice to be able to get room service, but even if the kitchen was open for a short order menu to order from would suffice. There are not many restaurants in the immediate area, bars with bar food yes. To have everything you need in one place to be able to enjoy a weekend away without stressing over food is the only thing thatvwould have made it better.
Stayed 2 nights in Aug 2024

10/10 Excellent

Phillipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Whitney

Liked: Staff & service, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024

2/10 Terrible

Erica

Stayed 2 nights in Aug 2024

10/10 Excellent

melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
We loved it . Hotel is beautiful with wonderful employees. We will be back
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick, okc

Liked: Cleanliness, staff & service, property conditions & facilities
Read a lot of bad reviews on property. We stayed only one night for a concert and I can't complain. Property is older but clean and service from check in to happy hour was great. Easy access to Arrowhead. Would stay there again in the future.
Stayed 1 night in Aug 2024

2/10 Terrible

Mililani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

caitlin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booked this hotel because it had a hot tub , sauna , and a big pool. The hot tub didn’t work , the sauna was out of order . I also booked it for the balcony and the door was screwed and glued shut. Had I known these items weren’t working I wouldn’t have booked the hotel. I would call a head before and ask if these items work otherwise book somewhere else. For 250. A night I expected better.
Stayed 2 nights in Aug 2024

8/10 Good

Mandi

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great breakfast. Could be a little cleaner
Stayed 1 night in Aug 2024

10/10 Excellent

Frederick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love embassy suites-Westport
Short stay at one of my favorite hotels in my favorite neighborhoods in Kansas City, MO!!
Stayed 1 night in Aug 2024

4/10 Poor

Jennifer

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The staff overall was bad. The room was not restocked when we checked in. There was no coffee pods, no pillows or blankets for the pull out couch, there was no body wash- like not even a bottle just the metal holder. So after dinner I call down to see if we can get pillows and coffee. The pillows could be delivered but I would have to come down for coffee. So I went down and got pods. Got back up and realized there is no blanket. So I try to call back down there but now the room phone wont work. It was like the front desk didn't hang up. So I try calling on my cell. I get put on hold and they hang up, so I call back- same thing happens. So I go BACK downstairs and ask for a blanket (leaving my kids alone again) and report the phone not working and getting hung up on and it was just like an oh ok, sorry whatever kind of response. Same guy helping both times within like 5 min of each other. Then this morning the kids wanted to go swimming as soon as it opened so we go down just after 7. The swim card we got the previous day wouldn't work so had to go back to the front desk and get a new swim card. She was just like, yeah it won't work today. Would've been helpful to have #1 been given a card at check in and #2 be told you would need a new one each day. So we swim for about an hour. Go back to our room and the room card wont work. I call on my cell hoping they can turn it back on, explain the situation and again I need to come to the desk. Please contact me
Stayed 1 night in Aug 2024