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Hilton Garden Inn Independence

3.0 star property

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Photo gallery for Hilton Garden Inn Independence

Lobby
Lobby
Indoor pool, sun loungers
Exterior
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
$123
includes taxes & fees
Jan 9 - Jan 10, 2026

Explore the area

View in a map
19677 E Jackson Dr, Independence, MO, 64057
  • Place, Centerpoint Medical Center
    ‪11 min walk‬
  • Place, Cable Dahmer Arena
    ‪16 min walk‬
  • Place, Centerpoint Community Ice
    ‪18 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 330 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(28 reviews)
  • 204 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • 204 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

7.8 out of 10
Good
(6 reviews)
  • 204 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.3 out of 5, Excellent, 831 reviews
Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG

About this property

Hilton Garden Inn Independence

3-star Independence hotel with restaurant
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Hilton Garden Inn Independence offers 200 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Independence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Hilton Garden Inn Independence provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Hilton Garden Inn Independence has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM.
Hereford House Steakhouse - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; USD 7 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hereford House Steakhouse

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (24 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7.00 to 15.00 for adults, and USD 0.00 to 12.00 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Independence
Hilton Garden Inn Independence
Hilton Garden Inn Independence Hotel Independence
Hilton Independence
Hilton Garden Inn Independence Hotel
Independence Hilton Garden Inn
Hilton Garden Inn Independence Hotel
Hilton Garden Inn Independence Independence
Hilton Garden Inn Independence Hotel Independence

Hilton Garden Inn Independence Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 331 out of 1000 reviews
Rating 8 - Good. 251 out of 1000 reviews
Rating 6 - Okay. 182 out of 1000 reviews
Rating 4 - Poor. 139 out of 1000 reviews
Rating 2 - Terrible. 97 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed one night but found the service and staff very friendly and accommodating. My only bit of disappointment was that the breakfast buffet was not included in the price of the stay and was pricey at $15.
Stayed 1 night in Sep 2025

2/10 Terrible

Gavin

Stayed 1 night in Sep 2025

4/10 Poor

Brad, Renner

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was run down and outdated. The blow dryer was broken and nearly caught fire when turned on. A very large centipede was seen on the bathroom wall.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2025

6/10 Okay

Stephany

Traveled with family
Liked: Cleanliness, staff & service
The reason for thw raring was that the beds were hard as a rock. Very uncomfortable. The barhroom was outdated and neede improvements. Water pressure in shower almost none existent. And 9ce maker on 3rd floor had no.ice.
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Christine

Stayed 2 nights in Sep 2025

6/10 Okay

Desiree

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Ogbu

Stayed 2 nights in Aug 2025

2/10 Terrible

Andrew

Stayed 1 night in Aug 2025

10/10 Excellent

KATHY

Business traveler
Stayed 1 night in Aug 2025

8/10 Good

Marietta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Taryn

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Beds were hard in room 511, staff is friendly, rooms were clean
Stayed 2 nights in Aug 2025

10/10 Excellent

steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Always great here.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jun 2025

2/10 Terrible

Kaley

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We got to the hotel at our check in time and there wasnt a room available for our reservation. So we decided to sit in the lobby and wait alongside a few other families. The lobby looked like it hadnt been cleaned in a while and there were spills and crumbs everywhere. After about 30 min of waiting we decided to shop while we waited. Finally at 5:30 we got the text saying that our room was ready, two hours after our scheduled check in time. Once we got to our room and entered i realized that the room wasnt the room that i had paid for. So i had to go downstairs and get a refund for the price difference or the room we were in. The staff were very helpful and did the best they could. Overall it was a dissapointing experience.
Stayed 1 night in Jul 2025

10/10 Excellent

JOHN TRACY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

cloyd

Liked: Cleanliness, amenities, property conditions & facilities
easy access and the rooms were very nice
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
I liked the amenities and the level of service. Very satisfied!
Stayed 1 night in Jun 2025

2/10 Terrible

Wendy, Mounds

Stayed 1 night in Jun 2025

8/10 Good

Kevin

Liked: Staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Elizabeth

Traveled with family
Disliked: Property conditions & facilities
Caulking of the the bathroom, vanity & tub, was a mess. The railings on the pool & hot tub are not secure. Definately needs updating. I expected & certainly hoped for more from a Hilton Garden property.
Stayed 1 night in Jun 2025

2/10 Terrible

Carlos

Stayed 6 nights in Jun 2025

4/10 Poor

Sara

Traveled with family
Disliked: Amenities, property conditions & facilities
Old rooms, very stained carpet and not at all worth the price.
Stayed 2 nights in Jun 2025