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Hilton Garden Inn Independence

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Independence

Lobby
Indoor pool, sun loungers
Exterior
Exterior
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Pool
  • Breakfast available

Explore the area

Map
19677 E Jackson Dr, Independence, MO, 64057
  • Cable Dahmer Arena
    ‪16 min walk‬
  • Kauffman Stadium
    ‪9 min drive‬
  • GEHA Field at Arrowhead Stadium
    ‪10 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 330 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • 204 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

7.6 out of 10
Good
(5 reviews)
  • 204 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed

8.6 out of 10
Excellent
(24 reviews)
  • 204 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Hilton Garden Inn Independence

3-star Independence hotel with restaurant
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Hilton Garden Inn Independence offers 200 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Independence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Hilton Garden Inn Independence provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Hilton Garden Inn Independence has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM.
Hereford House Steakhouse - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; USD 7 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hereford House Steakhouse

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (24 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7.00 to 15.00 for adults, and USD 0.00 to 12.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Independence
Hilton Garden Inn Independence
Hilton Garden Inn Independence Hotel Independence
Hilton Independence
Hilton Garden Inn Independence Hotel
Independence Hilton Garden Inn
Hilton Garden Inn Independence Hotel
Hilton Garden Inn Independence Independence
Hilton Garden Inn Independence Hotel Independence

Hilton Garden Inn Independence Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 332 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 180 out of 1001 reviews
Rating 4 - Poor. 139 out of 1001 reviews
Rating 2 - Terrible. 92 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Beth

Disliked: Property conditions & facilities
No hot water and looked old
Stayed 1 night in Apr 2025

8/10 Good

Cheyanne

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Cheyanne

Traveled with family
Liked: Amenities
Very convenient
Stayed 1 night in Mar 2025

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This property is under renovation and I got an old room. Requested single king bed got 2 full size beds instead. Breakfast was good.
Stayed 3 nights in Mar 2025

8/10 Good

Sheila

Stayed 1 night in Mar 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Layton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Mar 2025

10/10 Excellent

Tempest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Joy

Liked: Cleanliness, staff & service
I love a Hilton but this one was disappointing. The bed was super uncomfortable, there was no hot water when we showered and the bottom of the tub was brown like it hadn’t been cleaned in 2 months. The elevator was so freaking slow I was afraid I was going to get trapped in it every time. The location was perfect but I wouldn’t stay here again.
Stayed 2 nights in Mar 2025

8/10 Good

Hunter

Stayed 1 night in Mar 2025

8/10 Good

Makayla

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was clean, but unfortunately the whole hotel smelled like a sewage line had broken out in the hotel. The room smelled musty but other than that everything was clean. It was a fine stay for one night, but i definitely wouldn’t have stayed any longer.
Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Heather

Disliked: Staff & service, property conditions & facilities, room comfort
The bed was very uncomfortable and I paid for a king size room and I got a queen size bed
Stayed 1 night in Mar 2025

2/10 Terrible

Madge

Disliked: Amenities, property conditions & facilities
No hot water, run down, bathtub was clogged non working
Stayed 1 night in Mar 2025

2/10 Terrible

Sandra

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I only booked with this property because it had a hot tub, which was broken that night. They also had a wedding and booked a childs birthday group. Both which were obnoxious and went running around most of the night. But we couldn't even get use of the pool or breakfast because of crowds of children/drunk or hungover people. Waa not relaxing at all.
Stayed 1 night in Dec 2024

6/10 Okay

Randy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was fine. Floor was a little dirty in bathroom. Shower water was only lukewarm. Otherwise, decent night of sleep.
Stayed 1 night in Feb 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
landscaping not complete
Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly
Stayed 1 night in Feb 2025

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was denied a stay that was booked online and was told it was because I was a resident of Kansas City. That’s shouldn’t have anything to do with allowing anyone to stay after the room was already paid for. Now I’m waiting on a refund that could take a week for this policy that they have. I will not have anything good to say about a Hilton hotel.
Stayed 1 night in Feb 2025

6/10 Okay

Loren

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025