Holiday Inn Express Hotel & Stes Kansas City Sports Complex, an IHG Hotel

2.5 star property

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February 2025

Photo gallery for Holiday Inn Express Hotel & Stes Kansas City Sports Complex, an IHG Hotel

Lobby
Meeting facility
Restaurant
Exterior
Suite, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Pool
  • Pet friendly
  • Breakfast included
  • Air conditioning
  • Housekeeping

Explore the area

Map
8551 E Blue Pkwy, Kansas City, MO, 64133
  • Swope Park
    ‪3 min drive‬
  • Kansas City Zoo
    ‪7 min drive‬
  • Starlight Theatre
    ‪8 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪33 min drive‬

Room options

Suite, 1 King Bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds (Outdoor Living Area)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Extra Floor Space)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Jetted Tub

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Stes Kansas City Sports Complex, an IHG Hotel

Hotel in South Kansas City
This hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Stes Kansas City Sports Complex, an IHG Hotel offers 81 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kansas City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Hotel & Stes Kansas City Sports Complex, an IHG Hotel features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.
A complimentary buffet breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2010
  • Designated smoking areas
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel & Stes Kansas City Sports Complex
Holiday Inn Express Hotel Stes Kansas City Sports Complex
Holiday Inn Express Hotel Stes Sports Complex
Holiday Inn Express Hotel Stes Kansas City Sports Complex
Holiday Inn Express Hotel Stes Sports Complex
Holiday Inn Express Stes Kansas City Sports Complex
Holiday Inn Express Stes Sports Complex
Express Stes Sports Complex
Holiday Inn Express Hotel Stes Kansas City Sports Complex

Holiday Inn Express Hotel & Stes Kansas City Sports Complex, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 383 out of 1002 reviews" "
Rating 8 - Good. 317 out of 1002 reviews" "
Rating 6 - Okay. 152 out of 1002 reviews" "
Rating 4 - Poor. 79 out of 1002 reviews" "
Rating 2 - Terrible. 71 out of 1002 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Esmeralda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be coming back to this hotel. It was so close to Kauffman and Arrowhead Stadium. Very convenient and well kept. We had no problems.
Stayed 1 night in Oct 2024

6/10 Okay

Crystal

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We had bugs in the bathroom and windowsill. The bathroom was not clean.
Stayed 3 nights in Oct 2024

2/10 Terrible

Lannette

Disliked: Cleanliness, property conditions & facilities
My bathroom was filthy. We got to breakfast at 8:50 and everything was gone. Went back a few minutes later hoping it was restocked. Left with no coffee and no food for a $300 room.
Stayed 1 night in Oct 2024

6/10 Okay

roger

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy excess, friendly staff. Breakfast below standard. Room could be cleaner.
Stayed 1 night in Oct 2024

6/10 Okay

Angeanet

Traveled with family
Not the best area, but was close to Starlight Theater.
Stayed 1 night in Sep 2024

10/10 Excellent

Carla

Great stay
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Decent hotel. We didn't have any issues during our stay. Breakfast was good.
Stayed 1 night in Sep 2024

8/10 Good

Rhonda

Liked: Staff & service
Disliked: Property conditions & facilities
Dirty and smell
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms were pretty warm even with the a.c. turned all the way up.
Stayed 1 night in Sep 2024

6/10 Okay

Catherine, Bloomington

Traveled with family
Liked: Staff & service
Beds were comfortable, A/C worked well, it was quiet. Staff nice. Plumbing issues in the bathroom need attention. No housekeeping service during our 6-night stay there. Very stingy with towels, TP, coffee. Had to ask for more.
Stayed 6 nights in Sep 2024

10/10 Excellent

ZACH

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Grounds outside were pretty unkept. Stay was quiet, room was clean , staff was very, very pleasant. Small swimming pool. No hot tub. Overall i would stay again. Security was great they had a gaurd posted all night watching parking lot.
Stayed 3 nights in Sep 2024

4/10 Poor

Jean

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tired property
It wasn't what I was expecting from a HI Express. From the moment I parked I notice the grass area was not mowed or area maintained. Even the elevator doors were dirty as well as every hotel room door which had huge black scratches. The room bed was clean but the bathroom had mold in the tube and the wall behind the trash was splattered with food. Simple maintenance would have changed the whole look to this property.
Stayed 1 night in Sep 2024

4/10 Poor

Don

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Holiday Inn Express is better than this.
I've stayed at a lot of HEI hotels, and our experiences have always been great. So when traveling to KC for a few days this was the logical pick. Staff was very friendly and helpful. However, it is very run down and in rough shape. Lawn is overgrown and full of weeds, a number of places need paint, etc. When tyring to use the shower, the drain was clogged. Maintenance got it better, but still not great. Went to use the gym, to find it only consists of a treadmill and an eliptical. The treadmill was broken, and the person on the eliptical said they would be off soon. When done he went to get a sanitizing wipe, but that was not operational as well. I gave up on the gym. We went to a basemeball game and decided to take a shower about 10 pm. There was no hot water??? Our friends in another room noted the same experience. Overall the mgmt. does not seem too concerned with upkeep. A disappointing experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Javier, West Melbourne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff took care of our necessities appropriately.
Stayed 1 night in Sep 2024

2/10 Terrible

Ryan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room. Missing blow dryer in bathroom. Toilet is very low when one is used to a comfort style. Nice breakfast and excellent staff there and at the desk.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday inn express never disappoints me. I always choose them for their cleanliness and because they have the most comfortable king beds.
Stayed 1 night in Aug 2024

4/10 Poor

Amberly

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was the most disgusting hotel i have ever stayed in. Everything is run down (doors, walls, bathtub, pool, carpet) the hallways have a horrible smell, and all of the bedding is damp. Even the room we were "upgraded" to was filthy. The only nice thing i have to say is their staff was friendly. I would sleep in my car before spending another dollar on this hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Evert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad breakfast. Desk people have no care for my wife with knee surgery. Won't allow her to put ice bags in kitchen freezer. Fire alarm goes off at 5 AM because breakfast servers burn sausage. No credit or comp offered.
Stayed 2 nights in Aug 2024

8/10 Good

Ruth

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The mirror in the bathroom was not clean. There was a marker under the bed skirt on one of the beds. There was a small tupperware under the bed skirt of the other bed.
Stayed 2 nights in Aug 2024

4/10 Poor

Judy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We were in a King Suite, upgraded from Standard King. Desk chair was frayed and carpet was pulling up from floor.
Stayed 1 night in Aug 2024

2/10 Terrible

Jake

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Absolutely FILTHY.
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location was great, less than 10 minutes to Arrowhead. The important part of the room seemed clean i.e. the beds and bathroom. The walls were majorly scuffed up (perhaps a darker color around the trim and lower half of walls), the carpet in the room was in pretty awful shape, and the a/c was leaking water on the carpet. The outside of the hotel appeared to be abandoned, overgrown weeds and a dead tree. The cherry on top was the fire alarm going off at 5:30am, which I understand happens but I can't help believe it might have been a maintenance issue.
Stayed 1 night in Aug 2024

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small queen beds
Holiday In Express always offers nice rooms and friendly service. We reserved a room with 2 queen beds, i believe they were full size beds and not queen, so not as comfortable for 2 people.
Stayed 1 night in Aug 2024