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Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel

Exterior
Indoor pool
Standard Room, Multiple Beds (Wet Bar) | In-room safe, desk, blackout drapes, iron/ironing board
Suite, 1 King Bed with Sofa bed | Room amenity
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Pet friendly
  • Breakfast included
  • Gym

Explore the area

Map
19901 E Valleyview Pkwy, Independence, MO, 64057
  • Cable Dahmer Arena
    14 min walk
  • Centerpoint Medical Center
    3 min drive
  • Midwest Genealogy Center
    6 min drive
  • Kansas City, MO (MCI-Kansas City Intl.)
    37 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobility)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm, Mobility)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, Multiple Beds (Wet Bar)

Standard Room, Multiple Beds (Wet Bar) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds (Wet Bar)

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Mobility)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Mobility)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Mobility)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication, Mobility)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel

Independence hotel with indoor pool
This hotel features an indoor pool, a 24-hour fitness center, and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel offers 91 air-conditioned accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel provides a spa tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered. Event facilities measuring 225 square feet (21 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 225 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per night (maximum USD 75.00 per stay), plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 25 per night (maximum USD 75.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Independence-Kansas City
Holiday Inn Express Independence-Kansas City
Holiday Inn Express Hotel Independence-Kansas City
Holiday Inn Express Independence-Kansas City
Holiday Inn Express Hotel Suites Independence Kansas City
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Hotel Suites Independence Kansas City

Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 422 out of 730 reviews" "
Rating 8 - Good. 187 out of 730 reviews" "
Rating 6 - Okay. 68 out of 730 reviews" "
Rating 4 - Poor. 31 out of 730 reviews" "
Rating 2 - Terrible. 22 out of 730 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

charles

Traveled with family
It was bad because they allowed 4 to 6 young girls to stay in room 2 doors down from us. We had to go knock on door twice to try to get them quiet. There was no adult in room with them. We should get are money back for putting up with this!!
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

troy, Garden City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to dinning and shopping centers.
Stayed 2 nights in Aug 2024

6/10 Okay

Ashtin

Traveled with group
Liked: Cleanliness, staff & service
Some parts of the hotel room were falling apart, the pool was pretty dirty needed to be cleaned but the staff was very nice and helpful the area is nice easy access to the interstate and convenient to get where ever you needed to get to
Stayed 2 nights in Aug 2024

2/10 Terrible

don

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not the one that was requested. The beds were some of the most uncomfortable beds I have ever experienced. The room had poor lighting. The floor was dirty when we checked in. The bathroom door was hung wrong on the door frame and a nightmare to lock. This was nowhere close or even resembled the standards of previous Holiday Inns, I have stayed in. Would not stay here again.
Stayed 6 nights in Aug 2024

4/10 Poor

Michael

Traveled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
For $200 a night, you would expect little things like ice machines to operate, 2 out of 3 on the property were not operable. Tried to use the washer and dryer, washer worked, the dryer would heat, but not dry anything, my suspicion is the vent is clogged.
Stayed 2 nights in Aug 2024

6/10 Okay

Shawn

Traveled with family
Disliked: Property conditions & facilities, room comfort
No hot water for showers asked front desk couldn’t really give an answer. Breakfast was cold ran out of coffee to get another pot going was taking forever. Only one person running the kitchen was too much for him with the huge crowd in the motel in for the game
Stayed 2 nights in Aug 2024

8/10 Good

Roy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area!
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and property was nice.
Stayed 2 nights in Aug 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we had a very good stay at the hotel. Upon our arrival, the front desk person was very friendly and helpful. The room was very clean and spacious, bed was comfortable (with a lot of pillows too), and adequate amount of towels. The hot breakfast in the morning was very good with a wide variety of choices. Location was great for getting to game at Kauffman stadium and several restaurants/bars nearby. The only negatives I say were that the walls are not very soundproof so you could sometimes hear noise in the next door and overhead rooms, the shower took a long time for the water to get warm, and because we were in a room close to the elevator, you could hear the noise and activity from the elevator, but these were just minor inconveniences and nothing that would take away from our overall experience at the hotel. We would definitely stay here again!
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The customer service was good! The building could use some work. The water regularly went ice cold. Not great when people need to shower. Also when the corner of the bed was sat on, the whole bed tipped!
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and amenities.
Stayed 1 night in Aug 2024

10/10 Excellent

Ciera

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
It was very nice took my baby there to celebrate birthday
Stayed 1 night in Aug 2024

10/10 Excellent

Kaci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Stayed 1 night in Jul 2024

6/10 Okay

Jerry

Traveled with partner
The rooms are super nice and clean but the hallways are kind of old and dingy ,the ice machines didn’t work on the top two floors. The breakfasts were very good.
Stayed 2 nights in Jul 2024

2/10 Terrible

Matt

Stayed 1 night in Jul 2024

10/10 Excellent

Brennan

Liked: Cleanliness, staff & service, property conditions & facilities
10/10. Will be back.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wa nice
Stayed 1 night in Mar 2024

4/10 Poor

Jennifer

Stayed 2 nights in Jul 2024

10/10 Excellent

Christina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place friendly staff
Stayed 7 nights in Jul 2024

8/10 Good

Adrian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Tub and sink barely drained. Bathtub finish peeling off. Very good breakfast and staff was very good.
Stayed 3 nights in Jul 2024

10/10 Excellent

MARK

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and accommodating.
Stayed 1 night in Jul 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024