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Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG

Exterior
Free buffet breakfast
Indoor pool
Exterior
Standard Room, Multiple Beds (Wet Bar) | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
$108
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
19901 E Valleyview Pkwy, Independence, MO, 64057
  • Place, Cable Dahmer Arena
    ‪11 min walk‬
  • Place, Centerpoint Community Ice
    ‪13 min walk‬
  • Place, Centerpoint Medical Center
    ‪19 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications)

10.0 out of 10
Exceptional
(5 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(37 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(21 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(5 reviews)
  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Multiple Beds (Wet Bar)

Standard Room, Multiple Beds (Wet Bar) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds (Wet Bar)

7.6 out of 10
Good
(17 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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4.4 out of 5, Excellent, 729 reviews
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About this property

Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG

Independence hotel with indoor pool
This hotel features an indoor pool, a 24-hour fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG offers 91 air-conditioned accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered. Event facilities measuring 225 square feet (21 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 225 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 150.00 per stay), plus a deposit of USD 50.00 per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50.00 per day
  • Pet fee: USD 50 per accommodation, per night (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Independence-Kansas City
Holiday Inn Express Independence-Kansas City
Holiday Inn Express Hotel Independence-Kansas City
Holiday Inn Express Independence-Kansas City
Holiday Inn Express Hotel Suites Independence Kansas City
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Hotel Suites Independence Kansas City
Holiday Inn Express Hotel Suites Independence Kansas City by IHG

Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 472 out of 834 reviews
Rating 8 - Good. 211 out of 834 reviews
Rating 6 - Okay. 86 out of 834 reviews
Rating 4 - Poor. 39 out of 834 reviews
Rating 2 - Terrible. 26 out of 834 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great overnight stay
Stayed 1 night in Oct 2025

8/10 Good

DeAnn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice sized room.
Stayed 1 night in Oct 2025

10/10 Excellent

KELLY

Traveled with family
Liked: Staff & service, room comfort
Carpets were dirty. Check-in was great!
Stayed 1 night in Oct 2025

8/10 Good

Tiffany Ann

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Only one elevator and the pool was closed
Stayed 1 night in Aug 2025

6/10 Okay

Pamela

Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Kylie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close it was to the event we attended at Cable Dahmer. Staff was friendly and hotel was clean. Missed getting to eat the breakfast so can't comment on that
Stayed 1 night in Sep 2025

10/10 Excellent

Tena

Stayed 1 night in Sep 2025

8/10 Good

Annette

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was not available which was a problem. Breakfast was sufficient. Room was clean. It was very loud most of the night from people stomping on floor above us and running up and down the hallway.
Stayed 4 nights in Sep 2025

6/10 Okay

Chris

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Alexis

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Easy and calm stay. Very nice bring next to a lot of things. Nice people and clean rooms
Stayed 1 night in Sep 2025

4/10 Poor

Catalina, Greer

Traveled with partner
Disliked: Property conditions & facilities
This hotel lacked of good maintenance. It seemed like a hotel that was about to close it’s doors, poorly managed. The bathroom was very old, the tub was disgusting. It screamed renovation.
Stayed 1 night in Aug 2025

6/10 Okay

Antoinette

Liked: Staff & service
Disliked: Cleanliness

Not up to standard.

I was disappointed with my stay at this Holiday Inn Express in Independence. It was pretty dirty. The only way I was able to tolerate my stay was. I had cleaning supplies with me. I cleaned out the tub of soap scum and the nastiness of the bottom of other feet. The tub was not white. It was gray. The corners still had existing dust. The windowsills were as though they hadn’t been cleaned in quite a long time.
Stayed 1 night in Sep 2025

6/10 Okay

Bill

Traveled with family
Liked: Staff & service
Ice machine did not work, also no hot water.
Stayed 1 night in Sep 2025

4/10 Poor

Albert

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The bed is broke down.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with group
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less traffic
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Stayed 1 night in Aug 2025

8/10 Good

Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the staff. Building and rooms well maintained. Coffee and breakfast options very good. (Hot cinnamon rolls looked good but I was already full.) Dislike: Pool was closed.
Stayed 1 night in Aug 2025

6/10 Okay

Wesley and Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I choose hotel with swimming pool and hot tub. I’m really tired of showing up to these hotels to find out that it out of service or under construction. Why can’t it be displayed on website when booking
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Stayed 1 night in Aug 2025

10/10 Excellent

Kerri, Duvall

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay here. Clean, comfortable room and a great restaurant a short walk away.. I'd definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice hotel nestled on a nonbusy street with easy access to the highway. The checkin was quick. The breakfast was very good. The only knock was maybe noise from the laundry room, but overall very good.
Stayed 1 night in Aug 2025