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Holiday Inn Express Kansas City - at the Legends, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Kansas City - at the Legends, an IHG Hotel

Exterior
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Indoor pool
Suite, 1 King Bed (Additional Living Area) | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Gym
    Gym

Explore the area

Map
1931 Prairie Crossing Parallel, Kansas City, KS, 66111
  • Village West
    1 min walk
  • Legends Outlets Kansas City
    8 min walk
  • Children's Mercy Park
    11 min walk
  • Kansas City, MO (MCI-Kansas City Intl.)
    25 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm, Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

Hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Hair dryer, towels

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Holiday Inn Express Kansas City - at the Legends, an IHG Hotel

Hotel in I-435 West
This hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
Holiday Inn Express Kansas City - at the Legends, an IHG Hotel offers 96 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Kansas City - at the Legends, an IHG Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 1453 square feet (135 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Guests are offered a complimentary buffet breakfast.

Languages

Arabic, English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,453 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per night (for guests under 21 years old)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Village West
Holiday Inn Express Village West
Holiday Inn Express Kansas City Village West Hotel
Holiday Inn Express Kansas City Village West
Holiday Inn Express Kansas City at the Legends
Holiday Inn Express Kansas City at the Legends an IHG Hotel
"Holiday Inn Express Kansas City at the Legends an IHG Hotel"

Holiday Inn Express Kansas City - at the Legends, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 460 out of 1006 reviews" "
Rating 8 - Good. 242 out of 1006 reviews" "
Rating 6 - Okay. 119 out of 1006 reviews" "
Rating 4 - Poor. 116 out of 1006 reviews" "
Rating 2 - Terrible. 69 out of 1006 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michaela

Traveled with family
Liked: Cleanliness, staff & service, amenities
There was no drain plug for the bathtub. The water pressure was the lowest I've ever felt. There was a strong chemical smell, especially in the halls and by the elevator. I'm assuming it's from work being done in the hotel. Could literally see clouds of chemicals. Did not have enough towels for the number of people staying in the room. Positives: Breakfast was great and better than expected. Very friendly and helpful workers.
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
BE CAREFUL WHEN BOOKING WITH EXPEDIA/HOTELS.COM
Room that we got was NOT what I reserved! I used Expedia/Hotels.com Rewards to book a one-night King bed, but what we got was 2 queen beds and a sleeper sofa. The attendant who checked us in first claimed that the room was what we requested (it was not), then, after talking to her boss on the phone, said that all king beds were booked to other people. When we asked about compensation, they said that because we booked through Expedia/Hotels.com, Holiday Inn Express couldn't do anything about it. NOT HAPPY their customer service. In the room, one dresser drawer would not stay closed, and the window blind would not go all the way down. All that being said, the room was clean and relatively comfortable.
Stayed 1 night in Aug 2024

6/10 Okay

Delgermaa

Stayed 1 night in Aug 2024

4/10 Poor

Courtney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no window covering in my room. I didn’t notice until I came back to my room at midnight a light was shining through my window and people were looking right in it. I had to use a sheet to cover the window.
Stayed 1 night in Aug 2024

10/10 Excellent

Kylie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay somewhere else
The hallways were very unclean. The carpet in the rooms were sticky.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect the room hotel staff breakfast I will stayed there for sure next time I come back
Stayed 2 nights in Aug 2024

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all, pretty good. Hallways had an odor of a green botanical substance.
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staffs!!
Stayed 2 nights in Aug 2024

2/10 Terrible

Christina

Traveled with family
Called me 23 minutes before check in to tell me they gave my rooms away. We booked them a month early and they jacked the price up and gave out rooms to someone who booked long after I did. They ruined my kids event that we planned out so meticulously so that nothing bad would happen. We ended up missing most of our event because the nearest accommodation we could find with only 20 minutes notice was over 40 minutes away. Thanks for ruining our trip for your greed.
Stayed 1 night in Aug 2024

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area convenient to KC Sporting Park and casino.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!!
Stayed 1 night in Jul 2024

4/10 Poor

Ryan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
needs to be updated, floors need to be removed and replaced. Overall the hotel seems a bit dated.
Stayed 6 nights in Jul 2024

8/10 Good

Regina

Traveled with family
Liked: Cleanliness
The hotel is in the process of some renovations. The hotel was clean but a bit outdated in areas. Breakfast was good. Nice selection of items to choose from. Pool was closed the first 2 days we stayed for cleaning which was disappointing. Elevator was a bit concerning. Only one and it shimmied as it was lowering and shuttering when rising. I heard someone at the front desk say the hotel was under new management. Centrally located to just about everything.
Stayed 3 nights in Jul 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very user friendly, very helpful and nice staff!! Very clean. The breakfast was awesome!
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Stayed 4 nights in Jul 2024

10/10 Excellent

james, Rock Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Shannon

Traveled with family
Disliked: Cleanliness, staff & service
Going to start away from Holiday Inn for a bit
The sink and the tub were clogged. We had to ask for trash to be removed and removed it ourselves one day. Had to ask for towels. Not once were our beds even made, no sheets changed. The renovations are causing a mess, we believe our room had just been done and there was glue on our floor, so it was sticky. There was GUM ON OUR REMOTE CONTROL. So gross, not sure if anyone cleaned the room before we got there.
Stayed 4 nights in Jul 2024

8/10 Good

James, Jewell

Traveled with family
Liked: Staff & service, amenities
We have stayed here before. Not bad but the facility is getting tired. They gave us a room that seemed to have freshly cleaned carpet. The carpets seemed damp and the room was very humid me
Stayed 2 nights in Jul 2024

6/10 Okay

Melissa

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Shayne

Stayed 1 night in Jul 2024