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Holiday Inn Kansas City Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Kansas City Downtown by IHG

Exterior
Restaurant
Exterior
Property amenity
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
770 Admiral Blvd, Kansas City, MO, 64106
  • T-Mobile Center
    ‪16 min walk‬
  • Kansas City Convention Center
    ‪2 min drive‬
  • Crown Center
    ‪3 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Hearing Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Premium Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, Multiple Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Premium Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Hearing Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Kansas City Downtown by IHG

Hotel in Downtown Kansas City
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Holiday Inn Kansas City Downtown by IHG offers 110 accommodations with safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities consist of a 24-hour business center, a meeting room, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1049 square feet (97 square meters) include a conference center. This business-friendly hotel also offers a fitness center, gift shops/newsstands, and a picnic area. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Holiday Inn Kansas City Downtown by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Holiday Inn Kansas City Downtown by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (USD 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 5 to 30 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,049 square feet of space)
  • Coworking space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 for adults, and USD 0 to 30 for children
  • Uncovered self parking fee: USD 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Comfort Inn Downtown Kansas City
Comfort Downtown Kansas City
Downtown Comfort Inn
Comfort Inn Kansas City Downtown
Comfort Kansas City Downtown
Comfort Inn Suites Downtown
Kansas City By Ihg Kansas City
Comfort Inn Suites Kansas City Downtown
Holiday Inn Kansas City Downtown by IHG Hotel
Holiday Inn Kansas City Downtown an IHG Hotel
Holiday Inn Kansas City Downtown by IHG Kansas City
Holiday Inn Kansas City Downtown by IHG Hotel Kansas City

Holiday Inn Kansas City Downtown by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 453 out of 1008 reviews
Rating 8 - Good. 323 out of 1008 reviews
Rating 6 - Okay. 128 out of 1008 reviews
Rating 4 - Poor. 41 out of 1008 reviews
Rating 2 - Terrible. 63 out of 1008 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Glenna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Lillie noisy with the room above us. Lots of feet and noise
Stayed 3 nights in Dec 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Staff was amazing
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Room comfort
SO loud. We were directly underneath the kitchen or bar and didn’t sleep at all. So disappointing. It was unbearably loud. We paid too much for this one night without any sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

Geraldine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that hotel staff was very helpful corteous
Stayed 1 night in Dec 2024

10/10 Excellent

Monise Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the Crown Center
Stayed 3 nights in Dec 2024

10/10 Excellent

Trent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly, clean facility, and delicious food!
Stayed 1 night in Dec 2024

2/10 Terrible

Benjamin

Traveled with family
Disliked: Cleanliness
Just a circus with elephants above us all night.
Stayed 1 night in Dec 2024

10/10 Excellent

Ricky

Traveled with group
Stayed 3 nights in Dec 2024

10/10 Excellent

Telisha

Stayed 1 night in Oct 2024

8/10 Good

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable stay
We enjoyed our stay at this hotel. We were here for an AEW wrestling event. We needed one room with multiple beds/spaces as we had an exchange student with us. The King Standard multiple bed was perfect as our student had his own space with a door that can close. Although we had to pay for breakfast (except our kid ate free), it was delicious and convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Griselda I

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I didnt like that we found a bedbug in our room but the GM was notified right away.
Stayed 2 nights in Dec 2024

2/10 Terrible

Samuel

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Rooms weren't ready for a long time. If you are staying there and want to be on time, like a game, think twice about this location. They claimed they were under staffed, but a lot of the workers, like the person who was supposed to inspecting the finished rooms was standing around or watching tv in the lobby. Then, the do not tell you, but parking is not included. I was charged $25 just to park in their standard lot, not to mention a handicapped spot. Thoroughly disappointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful staff. Loved the atmosphere and would choose this hotel again. Only negative would be guests banging their doors at night.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the actual hotel. Wish the walk from the hotel to the streetcar pick up was a nicer walk. Walkways in poor repair, littered, not greatly lit desolate feeling at night.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looked new; well maintained and very clean. The room was comfortable with plenty of lighting and modern conveniences. The hot water was fabulous; I love the hotter the better!! The staff was wonderful and extremely accommodating to us. Gave us an early check in before the Chiefs game; much appreciated!!♥️
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great but all the fees and having to pay to park is very frustrating, The website does not say anything about all the extra fees associated with booking the room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lori

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the restaurant and bar accommodations
Stayed 2 nights in Dec 2024

10/10 Excellent

Gavin

Stayed 2 nights in Dec 2024

10/10 Excellent

arthur

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was fine
Stayed 2 nights in Nov 2024

8/10 Good

Melanie

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
We had the first room right by the elevator. The outside/lobby music played well past 11:30pm and was very loud keeping us awake. There wasn't a lot of parking. On our first day we had to go inside to the lobby to ask what we should do. They told us there was another lot across the street, however there was no signage etc to inform us of that. I had to wait about 10 minutes for someone to come to the front desk to talk to. We paid upfront for breakfast, however the first morning it took about 35 minutes for someone to come over. When we first sat down we were told someone would be right with us, but then nobody acknowledged us for 35 minutes. At the time there were only two other tables with people. I was frustrated because Serenity said they just needed a couple of minutes, but then to ignored us for over half an hour after that. If it was going to take an hour to get any food I wish they would have informed us.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I took a weekend get away and stayed 2 nights. The rooms were clean, nicely furnished. The staff from check-in to the restaurant/bar were always pleasant and ready to help. The food was good and the portions were ample. The on-site bar was nice, and well stocked. I would recommend this Hotel to anyone. Prices were not terrible!
Stayed 2 nights in Nov 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024