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Hotel Indigo Kansas City - The Crossroads by IHG

3.5 star property

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Photo gallery for Hotel Indigo Kansas City - The Crossroads by IHG

Restaurant
Exterior
Exterior
Room
Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

Map
2020 Grand Boulevard, Kansas City, MO, 64108
  • Crown Center
    ‪5 min walk‬
  • SEA LIFE Kansas City Aquarium
    ‪8 min walk‬
  • LEGOLAND® Discovery Center
    ‪9 min walk‬
  • Kansas City, MO (MKC-Charles B. Wheeler Downtown)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Down comforters, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Down comforters, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Down comforters, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Down comforters, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Down comforters, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Down comforters, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm)

Down comforters, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Down comforters, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down comforters, desk, iron/ironing board, free WiFi

Standard Room

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor dining

Crossroads Hotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (1003)
The price is $186
per night
$227 total
includes taxes & fees
Mar 10 - Mar 11
Crossroads Hotel

About this property

Hotel Indigo Kansas City - The Crossroads by IHG

3.5-star hotel in Crossroads Arts District
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking.
Hotel Indigo Kansas City - The Crossroads by IHG offers 81 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with premium cable channels.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 3 meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7 AM and 11:00 AM.
Leedy's Bar and Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Leedy's Bar and Kitchen

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 10 for children
  • Covered valet parking fee: USD 28 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Kansas City Crossroads
Hotel Indigo Crossroads
Indigo Kansas City Crossroads
Hotel Indigo Kansas City The Crossroads
Hotel Indigo Kansas City The Crossroads
Hotel Indigo Kansas City The Crossroads an IHG Hotel
Hotel Indigo Kansas City - The Crossroads by IHG Hotel
Hotel Indigo Kansas City - The Crossroads by IHG Kansas City

Hotel Indigo Kansas City - The Crossroads by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1004 reviews
Rating 8 - Good. 206 out of 1004 reviews
Rating 6 - Okay. 53 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrina

Stayed 5 nights in Nov 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing was how they charged my debit card for incidentals $200 and then I have to wait for 7-10 days to get it back. I travel often and never had that happen. Sure they hold your number for after checking out of anything happened. But to take my $200 before the stay even ended is not ok.
Stayed 2 nights in Nov 2024

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, rooms were great. Could walk to a lot of places. Staff was great.
Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing! Very friendly and helpful! The rooms were great. Plenty of restaurants and cool things to do within walking distance
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura, NEW ORLEANS

Stayed 1 night in Oct 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Santino

Liked: Property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend stay!
We were in town for the weekend for a chiefs game. We had a wonderful stay at Hotel Indigo! It was very clean and everyone was very helpful and nice. The hotel is very close to a lot of things to do in town, like power and light district and union station. We will definitely recommend the hotel to friends and will be back!
Stayed 3 nights in Nov 2024

10/10 Excellent

Samira

Stayed 1 night in Oct 2024

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities
We asked a simple question to clarify the street parking sign and the gentlemen at the desk was very curt indicating that they were only responsible for valet. Which I understood but he wouldn’t answer the question.
Stayed 1 night in Nov 2024

10/10 Excellent

Jannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveled to KC for 1 night to attend a concert. Arrived an hr early and we were able to check in. Nice clean room and friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Abdulrahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem was that the parking options are limited

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Nov 2024

8/10 Good

Alexis

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall great experience. Hotel is clean and has a beautiful aesthetic. Close to TONS restaurants and bars of various varieties. Valet service was great and quick when car requested. However, valet is an additional cost and there is limited parking nearby. And none at no cost that I saw. Staff was friendly, however there was no staff at the front desk overnight. I waited for quite some time and politely shouted towards the area behind the front with no luck. Didn’t try the bar or restaurant in the hotel but atmosphere seemed great besides being open to the the main hotel lobby. Overall good experience!! Would stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was so unique with large windows, a great view, wonderful art, and exposed brick walls. Staff was helpful and friendly. It was a wonderful stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Laura, NEW ORLEANS

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a discounted room because it is right on the street. But the hotel has put really excellent automatic blinds in the room so even though your room window looks right on to sidewalk, you can black it out or use great sheer curtains for privacy and peaceful sleep. AND the staff are so friendly and super helpful.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The was a great place to stay. The neighborhood is still up and coming so even though it is a short walk from the Power and Light District the area around the hotel still seems a little iffy but safe. Don't let that distract you however, because the experience was five star with a friendly and helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Dawn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were going to the Simone Bikes GOAT show at the T Mobile center so wanted to be close. We were less than a mile away. Check in was easy and quick and staff was super friendly. Used valet to park my car. Checked in to room 101. Loved the exposed brick and high ceilings. Room was super clean and beds were comfy. Did not use the restaurant but there is one on site and food looked fabulous. Woukd definitely stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

Garric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised at how nice the hotel and room was! I was only in for a night but will make it a priority to stay there in the future!
Stayed 1 night in Oct 2024

10/10 Excellent

Briawna

Stayed 1 night in Sep 2024

10/10 Excellent

Elise

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, will definitely return!
Stayed 2 nights in Oct 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel for the location and it was very convenient! The room was large enough and clean. We didn't spend a lot of time in the room since we had plans out. I would stay here again. The price was a little more than I feel is warranted, but the convenience factor was good.
Stayed 1 night in Oct 2024

4/10 Poor

Ryan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
If you are there to sleep don’t stay here
I’ve stayed here 3X and can say without hesitation that if you want to sleep don’t stay here. Construction, 5am dumpster pick-up every day, removing snow. While the location is great for dinner. It’s like trying to sleep at a construction site at night. Also, the Moxy’s format is a rip off of Citizen M and Ace Hotel - stupid shovels on the wall, “deep end” drains, etc… if only they put as much effort in guest experience as they do with the art and messaging. My advice- there are several hotels that are walking distance to the Old Market. I’d suggest you stay there if you want to get rest.
Stayed 1 night in Oct 2024