See all properties

Hotel Indigo Kansas City - The Crossroads by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Indigo Kansas City - The Crossroads by IHG

Exterior
Exterior
Meeting facility
Interior
Suite, 1 King Bed with Sofa bed, Accessible (Comm) | Down comforters, desk, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
2020 Grand Boulevard, Kansas City, MO, 64108
  • Crown Center
    ‪5 min walk‬
  • T-Mobile Center
    ‪14 min walk‬
  • Kansas City Convention Center
    ‪19 min walk‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Down comforters, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Down comforters, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Down comforters, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Down comforters, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Down comforters, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Down comforters, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm)

Down comforters, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Down comforters, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down comforters, desk, iron/ironing board, free WiFi

Standard Room

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo Kansas City Downtown by IHG

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1000)
The price is $221
per night
$263 total
includes taxes & fees
May 22 - May 23
Hotel Indigo Kansas City Downtown by IHG

About this property

Hotel Indigo Kansas City - The Crossroads by IHG

3.5-star hotel in Crossroads Arts District
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking.
Hotel Indigo Kansas City - The Crossroads by IHG offers 81 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with premium cable channels.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 3 meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7 AM and 11:00 AM.
Leedy's Bar and Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Leedy's Bar and Kitchen

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 10 for children
  • Covered valet parking fee: USD 28 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Kansas City Crossroads
Hotel Indigo Crossroads
Indigo Kansas City Crossroads
Hotel Indigo Kansas City The Crossroads
Hotel Indigo Kansas City The Crossroads
Hotel Indigo Kansas City The Crossroads an IHG Hotel
Hotel Indigo Kansas City - The Crossroads by IHG Hotel
Hotel Indigo Kansas City - The Crossroads by IHG Kansas City

Hotel Indigo Kansas City - The Crossroads by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 690 out of 1001 reviews
Rating 8 - Good. 204 out of 1001 reviews
Rating 6 - Okay. 52 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tatum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Roger Brec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a diamond in the rough. Great bed. Food options were expensive. Was a bit hard to find.
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
I would classify the Hotel Indigo Kansas City - The Crossroads as a hidden gem in Kansas City. The Staff (from the front desk to the housekeeping, and the restaurant employees), is a strength of the hotel. Very friendly, professional, courteous, and very responsive. The location of the hotel makes it a great spot to walk to other sites of KC. I would absolutely stay here again on my next trip to KC.
Stayed 4 nights in Jan 2025

6/10 Okay

Marcus

Liked: Cleanliness, property conditions & facilities, room comfort

Thin Walls and Weird Check-In

Check in process was kind of weird. They didnt tell us about security deposit and just told me to put my card in. Building had paper thin walls. I could hear people in the hall and heard the person in the room over sneeze a few times. The room was nice and all, but my wife and I were celebrating our 10 year and it felt like you could hear everyone in the building.
Stayed 1 night in Jan 2025

10/10 Excellent

Shawn

Stayed 1 night in Jan 2025

4/10 Poor

Aaron

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

nice room but poor hospitality and setup

The hotel room itself is decent, the bar/restaurant area looks ok, the room was nice maybe getting a little dated. Now: 1. I walked in and the guy who was the valet was throwing back a beer, presumably while on duty. Not sure that's good. 2. There is a very inconvenient parking situation and parking is expensive. There were other customers upset about this too. You can't easily access your vehicle if you need it once you check in, so you have to completely unpack your stuff. You have to valet. If you're planning on staying close to crown Ctr for business, unpack your car or you'll have to call valet to get your car for you like at a resort. The staff was a bit confused and didn't know the necessary details about parking, they need to fix how they advertise their parking. 3. There aren't many restaurants around within walking distance but the food selection in the lobby is HORRIBLE. The homeboy at front desk suggested I take a hike to the local Dollar General and get some microwaveable stuff. This is a fixable problem, they're just being too lazy to fix it. 4. There are TWO Hotel Indigos in this area, within blocks of each other, so make sure you pay attention to the one you're staying at. If you just ask your phone to take you to the hotel, you'll have to park (at cost) go into the hotel, and then find out that you've just wasted 45 minutes of your life and $5 to park. I feel like the staff may be learning, but management has a ways to go here. Again, the proper
Stayed 1 night in Jan 2025

10/10 Excellent

Cara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here in December during the Hallmark Christmas Experience event. The hotel offered a great location for walking to all the events. The hotel staff was amazing. They needed to change my room type last minute. This created an issue as I was traveling with my mom and best friend. Andrew at the front desk made sure to accommodate us and comp’d us an extra room to make sure we were satisfied. Ray (the bartender) makes exceptional drinks. Make sure you try an espresso martini or an Old Fashioned. They were delicious! I would stay at this hotel again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Stayed 1 night in Jan 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A bit disappointed

There is no parking at the facility. Your choices are public parking or use the valet. When I pulled up to the valet with my car full of luggage I told the valet I was just checking in and they told me I couldn't Park there. They weren't that busy they were not full in the valet parking area and I just needed to unload and get my luggage to my room. Instead I was directed to go across a very busy downtown Street and it took three trips for me to get all my stuff to my room jaywalking back and forth. When asked where I could park I was told anywhere on the street and they would not tell me any places to go other than that. The street signs clearly state 3-hour parking only so that would not have worked. I figured it out on my own,making multiple trips and was just put out by the attitude of needing to pay and tip the valet or otherwise I was going to get substandard service. The next day I asked the front desk if I could pull my car up to valet and load up my car and they said yes. This just confirms the valet and the front desk person the previous evening are in some sort of kahoots with trying to grab extra money or they're going to send you across a busy street to walk back and forth. Not cool for such a nicer hotel. Other than that the place is great. I did get charged $35 extra and use no incidentals. Finally I did ask if they were pet friendly and they said it's $75 non-refundable for pets. Just FYI.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Off the beaten path, but not too far off!

First time in KC! Would definitely stay here again, & here's why: LOCATION: The hotel is only a block or two from the free tram. It is walking distance from attractions such as Union Station, the WW I Memorial & Tower, and Crown Center. Also walking distance (one block) from 2 awesome jazz clubs, The Black Dolphin & The Green Lady! It's in a bit of a weird area, kind of industrial but also residential with some brand new apartment buildings. It was very quiet. During the day, you can hear trains go by on the nearby track, but we didn't hear them during the night. FACILITIES: The hotel is nicely decorated with a modern theme. The rooms were very clean. They have a great made to order breakfast. STAFF: Front desk staff were very friendly & personable. They welcomed us back every time we left & returned. We had a night cap with Ray the bartender each night we were there. The waitress Arwa was a delight!
Stayed 4 nights in Dec 2024

10/10 Excellent

Dominique

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
The only complaint I have is with Hotels.com and my inability to redeem or collect IGH rewards.
Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Close to union center. Unique rooms. The only issue is the sound of the train.
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura J

Liked: Cleanliness, amenities
O
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia, Lyman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, I would stay again if in the area. Surrounded by properties that need work but no concern in walking around. Nice restaurant on corner, Rock Hill Grille. Breakfast at hotel, very good! Room very nice and different, staff over the top, very helpful and pleasant. Shout out to Claude, Andrew and Jerome!
Stayed 3 nights in Dec 2024

10/10 Excellent

Paige

Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was awesome. Location was as expected and convenient to our agenda. Staff was pleasant and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Darren, Springfield

Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF was amazing, so helpful and kind. Great location so clean and walking distance to Union Station, Crown Center..amazing facility!
Stayed 3 nights in Dec 2024

8/10 Good

Danielle

Liked: Staff & service, room comfort

Okay stay

Nice enough hotel. Room had lots of dark brown hairs everywhere and the shower wasn’t clean, went back over it everyday. Front desk staff was very nice and enjoyed the 24 hour front desk. Restaurant and bar were nice enough. Did the job for this stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were kind and helpful, including the restaurant staff. The restaurant breakfasts were delicious! This is a great option for downtown KC and walkable to many of the sites.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
LOve this place!
Stayed 1 night in Dec 2024

8/10 Good

Damenica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We checked in for our reservation during late night hours and the staff was super accommodating. Valet was still available at nearly 2am! The hotel was very clean and the staff were helpful and friendly. The location was great - walking distance to the Power & Light District and a short Uber ride to other attractions in downtown KC. Our only issue was the noise. Our room was on the first floor and we could clearly hear noise from the room next door as well as outside noise in the early hours of the morning. This isn’t the fault of the hotel staff but perhaps the design of the building. Despite this issue, however; we will definitely stay again.
Stayed 2 nights in Nov 2024