InterContinental Kansas City at The Plaza, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for InterContinental Kansas City at The Plaza, an IHG Hotel

Exterior
Outdoor pool, sun loungers
Exterior
Premium bedding, down comforters, in-room safe, desk
Daily full breakfast for a fee

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Pet friendly
  • Laundry
  • Breakfast available
  • Parking available

Explore the area

Map
401 Ward Pkwy, Kansas City, MO, 64112
  • Country Club Plaza
    ‪1 min walk‬
  • University of Missouri-Kansas City
    ‪10 min walk‬
  • Kemper Museum of Contemporary Art
    ‪16 min walk‬
  • Kansas City, MO (MKC-Charles B. Wheeler Downtown)
    ‪16 min drive‬

Room options

Junior Suite, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 552 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 760 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Concierge, 2 Balconies)

  • 760 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, View (Plaza View)

9.4 out of 10
Exceptional
(6 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds, Balcony, View (Plaza View)

7.0 out of 10
Good
(13 reviews)
  • 325 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Balcony, View (Plaza View)

  • 760 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

7.0 out of 10
Good
(2 reviews)
  • 455 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(52 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, View (Concierge, Plaza View)

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

  • 455 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, Balcony, View (Plaza View)

8.8 out of 10
Excellent
(40 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony, View (Plaza View)

  • 760 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony, View (Plaza View)

  • 942 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 455 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, Accessible (Wheelchair)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

8.6 out of 10
Excellent
(17 reviews)
  • 455 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

8.2 out of 10
Very good
(28 reviews)
  • 455 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Balcony (Concierge)

8.0 out of 10
Very good
(4 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds, Balcony, View (Plaza View)

9.0 out of 10
Wonderful
(27 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room

8.2 out of 10
Very good
(11 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

InterContinental Kansas City at The Plaza, an IHG Hotel

4-star hotel in Sunset Hill
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
InterContinental Kansas City at The Plaza, an IHG Hotel offers 371 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters and premium bedding. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to a seasonal outdoor pool and a children's pool, InterContinental Kansas City at The Plaza, an IHG Hotel provides a sauna and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 18 meeting rooms. Event facilities measuring 29000 square feet (2694 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and concierge services. Parking is available onsite for a surcharge.

InterContinental Kansas City at The Plaza, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge between 6:30 AM and 11:30 AM on weekends.
American Slang - This brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Oak Room - Overlooking the garden, this lobby lounge serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 26 per night)
  • Covered valet parking on site (USD 32 per night)
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • American Slang
  • Oak Room

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business center
  • 29,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 11 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per night
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 8.82 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self parking fee: USD 26 per night
  • Covered valet parking fee: USD 32 per night
  • Pet fee: USD 75 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental

InterContinental Kansas City at The Plaza, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 503 out of 1002 reviews" "
Rating 8 - Good. 219 out of 1002 reviews" "
Rating 6 - Okay. 125 out of 1002 reviews" "
Rating 4 - Poor. 89 out of 1002 reviews" "
Rating 2 - Terrible. 66 out of 1002 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay on the plaza. Older hotel they are trying to keep looking good. Rooms have been updated and are clean. Bar area and live music in lobby is fantastic. Valet parking is quick.my only complaint is I requested a late check out of noon and I still had no less than 3 people knock on my door between 10:30 and 11:30 even with the sign out.
Stayed 1 night in Oct 2024

10/10 Excellent

Shauntel

Stayed 2 nights in Oct 2024

4/10 Poor

Sean

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location - Surprisingly poor condition, peeling wallpaper everywhere Room was dirty, bath was filthy, very slow shower drain, faucets leak onto vanity $200 /night does not get you a change of sheets ( but Yes towels ) Main level garage two large trash bins overflowing at entrance, for duration of our visit Many other very good choices around the plaza - definitely disappointed in this IC property - truly embarrassing stay Maybe living on long past reputation - We are the easiest guests imaginable
Stayed 4 nights in Oct 2024

8/10 Good

Catherine, Ridgefield Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Kim

Stayed 2 nights in Oct 2024

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness
Room was great and bed was comfortable. TV was easy to operate. We had to ask for additional coffee K cups. Had coffee checking in, so didn't have any for late evening nor the morning. We were brought 2 Cups. No hand wash clothes were left by cleaning service for our next day stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

RONALD, WICHITA

Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy to be able to check in a few hours early. My room was bright, clean, and I felt safe being in this location. It was a nice walking distance to CC Plaza
Stayed 1 night in Oct 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a tremendous stay !
Stayed 2 nights in Oct 2024

10/10 Excellent

Kristina

Stayed 1 night in Oct 2024

6/10 Okay

Nathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Rooms need some upgrades and prices are a little high. Food was good, bar was great and staff was attentive.
Stayed 3 nights in Oct 2024

8/10 Good

Scott

Traveled with group
Liked: Room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Pat

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

4/10 Poor

Alexa

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Hotel was clean. Valet staff was extremely helpful with a uhaul setback we had. We can’t thank them enough!
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast at hotel was gross. Didnt ask for id at check in Overall parking was great Room was nice and clran Hotel was clean staff was friendly.
Stayed 2 nights in Oct 2024

6/10 Okay

Gretchen, Webb City

The room trim was old, chipped paint, wallpaper peeling. Balcony was literally looking at the roof. The outdoor patio at restaurant was full of cigarette butts and broken wired lattice. Overall just mediocre. We slept ok, that’s a plus side and felt safe in the area.
Stayed 2 nights in Oct 2024

6/10 Okay

Peter

Stayed 1 night in Sep 2024

8/10 Good

Beth

Stayed 2 nights in Aug 2024

8/10 Good

Shantassa

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Roxy, Omaha

Disliked: Staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Sarah

Stayed 1 night in Sep 2024