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Quality Inn & Suites Lenexa Kansas City

2.5 star property

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Photo gallery for Quality Inn & Suites Lenexa Kansas City

Convenient laundry facilities offer washers and dryers for guest use.
Relax in this stylish living room with a sofa, armchair, and coffee table, perfect for unwinding.
Relax by the pool surrounded by comfortable seating and a simple, functional design.
Two double beds with matching headboards and neutral bedding, a nightstand with a lamp and phone, and a large window with curtains.
Enjoy a wide selection of hot and cold beverages and a variety of food items at our buffet.

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
12601 W 96th Ter, Lenexa, KS, 66215
  • Oak Park Mall
    ‪11 min walk‬
  • Overland Park Regional Medical Center
    ‪3 min drive‬
  • Johnson County Community College
    ‪4 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪41 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(23 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(9 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Quality Inn & Suites Lenexa Kansas City

Lenexa hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a refrigerator in a common area, and a business center are onsite.
Quality Inn & Suites Lenexa Kansas City offers 66 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Lenexa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 14 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

In addition to an indoor pool, Quality Inn & Suites Lenexa Kansas City provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis. Guests can use the health club at a partner property.

Quality Inn & Suites Lenexa Kansas City is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 12.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 14 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision

Property is also known as

Comfort Inn Hotel Lenexa
Quality Inn Lenexa Kansas City
Comfort Inn Lenexa Kansas City Hotel
Comfort Inn Lenexa Kansas City
Quality Lenexa Kansas City
Quality Inn & Suites Lenexa Kansas City Hotel
Quality Inn & Suites Lenexa Kansas City Lenexa
Quality Inn & Suites Lenexa Kansas City Hotel Lenexa

Quality Inn & Suites Lenexa Kansas City Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 178 out of 636 reviews
Rating 8 - Good. 207 out of 636 reviews
Rating 6 - Okay. 128 out of 636 reviews
Rating 4 - Poor. 77 out of 636 reviews
Rating 2 - Terrible. 46 out of 636 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jazmine

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Hotel is average, but building condition is poor.
Stayed 2 nights in Apr 2025

8/10 Good

Gina

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Terrible breakfast

The room was nice, the pool was very small. The hot tub was OK. Warner than the pool but not really hot and the only protein at breakfast was microwaved sausage patties that were an unappealing color. The toaster worked great and the cereal and donuts were OK but definitely not a main dish.
Stayed 1 night in Mar 2025

10/10 Excellent

bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Jas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly especially the night manager, Lyn, attended to our request. Only issue was the breakfast, not satisfied, no meat, just egg for meal.
Stayed 1 night in Mar 2025

6/10 Okay

Shawn

Traveled with family
Disliked: Cleanliness, staff & service
There were many dead bugs around the pool area. The hot tub did not work properly. The toilet in my room was not cleaned (dried pee and hair under the backside of the toilet seat).
Stayed 1 night in Mar 2025

2/10 Terrible

Alyssa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Gina

Traveled with family
Liked: Cleanliness, room comfort

Everything good but the breakfast

The staff was very kind and the hotel was clean. You're uncomfortable, but the breakfast was a little disappointing. Cold bisquits, luke warm sausage and those were the only "hot" items. Was not impressed 😕
Stayed 1 night in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. The staff was very friendly and the bed was super comfortable.
Stayed 2 nights in Mar 2025

4/10 Poor

Jesica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Chelsea

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing!
Stayed 2 nights in Mar 2025

2/10 Terrible

Emilie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Chanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Nicole

Traveled with family
Like that it has a pool
Stayed 1 night in Mar 2025

2/10 Terrible

Rogelio, Centerton

Stayed 2 nights in Nov 2024

8/10 Good

Sherri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice place.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jeff

Traveled with family
Disliked: Staff & service, amenities
Staff rude, didn't want to be bothered
Stayed 1 night in Feb 2025

10/10 Excellent

Clara

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Mercedeez

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible staff, refused a refund even though we asked for it 3 hours into having our rooms because of how dirty they were, hot tub and pool don’t work, the pictures are very outdated compared to what you actually get. It was so bad we still left and went to another hotel without our $300 refund, we just wanted out.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly and helpful and this property was the perfect place to stay for our short weekend away
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything as expected.
Stayed 2 nights in Feb 2025

4/10 Poor

Dalton

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Breakfast had moldy biscuits.
Stayed 1 night in Feb 2025

6/10 Okay

Feda

Business traveler
Stayed 1 night in Feb 2025