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Quality Inn & Suites Lenexa Kansas City

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites Lenexa Kansas City

Indoor pool
Suite, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Suite, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Standard Room, 2 Queen Beds, Non Smoking | Bathroom | Free toiletries, hair dryer, towels
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Laundry

Explore the area

Map
12601 W 96th Ter, Lenexa, KS, 66215
  • Oak Park Mall
    19 min walk
  • The Bistro
    3 min walk
  • Union Station Tram Stop
    17 min drive
  • Kansas City, MO (MCI-Kansas City Intl.)
    33 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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3.4 out of 5, (1376)
The price is $75
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$88 total
includes taxes & fees
Jan 8 - Jan 9
Radisson Hotel Lenexa Overland Park

About this property

Quality Inn & Suites Lenexa Kansas City

Lenexa hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a refrigerator in a common area, and a business center are onsite.
Quality Inn & Suites Lenexa Kansas City offers 66 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Lenexa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 14 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision. Guests under 14 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

In addition to an indoor pool, Quality Inn & Suites Lenexa Kansas City provides a spa tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis. Guests can use the health club at a partner property.

Quality Inn & Suites Lenexa Kansas City is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 12.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 14 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision

Property is also known as

Comfort Inn Hotel Lenexa
Quality Inn Lenexa Kansas City
Comfort Inn Lenexa Kansas City Hotel
Comfort Inn Lenexa Kansas City
Quality Lenexa Kansas City
Quality Inn & Suites Lenexa Kansas City Hotel
Quality Inn & Suites Lenexa Kansas City Lenexa
Quality Inn & Suites Lenexa Kansas City Hotel Lenexa

Quality Inn & Suites Lenexa Kansas City Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 158 out of 575 reviews" "
Rating 8 - Good. 192 out of 575 reviews" "
Rating 6 - Okay. 118 out of 575 reviews" "
Rating 4 - Poor. 71 out of 575 reviews" "
Rating 2 - Terrible. 36 out of 575 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, no air in hallways, water on floors, bugs in pool, unsanitary breakfast,weeds, UNPROFESSIONAL STAFF and GROSS! The worst part about the property was the shift manager. I admit I was wrong by keeping the luggage cart in the room. The hotel was deserted, there were 6 other carts in the front door, I had very heavy decor boxes I was using for an event and all of my childrens snacks, including produce and sippy cups on the cart in my room. Saturday morning, we left for 2 hours and I put the "do not disturb " sign on door, also leaving all my cash so i didn't have it on me in the city. Came back and all my childrens food, cups and everything else was on the floor in my room. I went to the front desk and received nothing but sarcasm and righteousness from them manager. Said " that little thing hanging on your door does nothing, if there was smoke coming from your room I would have gone in." A fire and a missing luggage cart is not the same. He said he traced back where the cart was on the security camera and retrieved it. Said he had to protect the hotel's property and said he is not sorry for doing his job. Something about it really made me uncomfortable about someone coming into my room, touching my property and food that my children would be eating. Said he didn't feel the need to call becuase it was his job. Rude and unprofessional to say the least. The GM did nothing either except gave me a discount for another stay, I WILL NEVER GO BACK.
Stayed 2 nights in Sep 2024

4/10 Poor

Andrew

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Tiny pool. Hot tub broken. Walls paper thin. Feels like you're going to fall through the floor when you walk through your room. Rooms are outdated but fine. Breakfast was subpar at best.
Stayed 2 nights in Sep 2024

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub
The room was clean, bed was comfy. The hot tub was out of order and that was one of the things I was hoping to use.
Stayed 1 night in Sep 2024

6/10 Okay

Amanda

Stayed 1 night in Aug 2024

2/10 Terrible

Patrick

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Karen

Running race in Kansas
Room was clean and breakfast was ready to go early in morning so I could prepare for a running race in Leawood
Stayed 1 night in Sep 2024

10/10 Excellent

Teasherra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff is Friendly, Hotel has Seen Better Days.
If I was rating the property for staff alone, the rating would be much higher. However, the hotel building itself indoor and outdoor was run down. The room was hot when we entered and took time to cool down with the AC unit. I think that the hot, muggy weather made for the perfect breeding ground for mold because that’s what the air from the AC smelled like when it was running. The elevator was quite dirty and noisy. The pool was overcrowded with young kids having a blast - which was fine as long as you neither wanted to swim nor talk. The beds were good, though definitely not queen size - more like a full. The adjoining rooms do not have a handle on the exterior so if your kids shut the door, make sure you have your keycard handy or block the door from being shut. The breakfast was a mixture of good and bad. The sausage wasn’t good at all. The egg substitute had no flavor. The waffles were great. I didn’t see fruit except for bananas and the juices were from concentrate. The coffee was good, however, and the people friendly.
Stayed 1 night in Aug 2024

6/10 Okay

Jason

Traveled with family and small children, Traveled with family
Liked: Staff & service
The check in was fairly efficient and friendly, as was the brief interaction checking out the next morning. The room, though, was smelly and showing some signs of age. My son could hardly stomach the smell, but it was already late, so I didn’t want to leave and look for another place; I turned on the air conditioner and that helped (or maybe we just got used to it). I hate to leave a poor review, but we certainly wouldn’t return nor would we recommend this property to anyone else. It’s cheaper than most; otherwise, hard pass.
Stayed 1 night in Aug 2024

4/10 Poor

Maegen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Weird stains on the floor, toilet had no water and was weird with flushing. Card got charged before check in, after selecting pay at hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Janelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was out of service and i wasnt allowed to cancel reservation. I had 3 kids hoping to swim. Sheets had stains.
Stayed 1 night in Aug 2024

8/10 Good

Steel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and great location! Could be a bit cleaner and our a/c didnt work all that great but the bed was comfortable!
Stayed 1 night in Aug 2024

10/10 Excellent

Tammy

Liked: Property conditions & facilities
Everything about my stay at this facility is positive. It was clean, quiet and the variety for breakfast was good. The hall I stayed on smelled amazing. The water pressure in the shower was great. The black out curtains are a nice touch!
Stayed 1 night in Aug 2024

4/10 Poor

Deanna, Wichita

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Breakfast was poor quality, bed was hard, shower water pressure was low, pool water level was low about 6 inches and closed all day Friday for an unknown reason. Squirrels raided the trash can by the front door because it was not secured. I will say the rooms were clean.
Stayed 2 nights in Aug 2024

2/10 Terrible

Carlos

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In my room the toilet is not working but I'm really tired to call and discuss the problem. The room was dirty too.
Stayed 1 night in Jul 2024

2/10 Terrible

Daniel

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Flat sheet and comforter had blood stains on it. Towels also had like blood stains on it. Bathroom door closes so tight you have to yank on it hard to get out. Tv would keep a channel on because kept going in and out of signal
Stayed 1 night in Aug 2024

2/10 Terrible

Billy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Well there’s a few things wrong the room was dirty. There was hair on the bed so don’t think the sheets was change. The toilet didn’t flush beds where so uncomfortable, the tv wasn’t working if would freeze up we went to try there breakfast and that was a negative we are some where else
These where there pillows
Stayed 1 night in Aug 2024

6/10 Okay

Donny

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Kathryn

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice affordable night to stay.
The rooms were clean. Continental breakfast was good. No fan in the bathroom to help with the steam on the mirrors in the bathroom. The elevators were small & slow, but no problems.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Elaine

Stayed 1 night in Jul 2024

10/10 Excellent

Ali

Traveled with partner
Liked: Property conditions & facilities
Had a great stay amazing hotel
Stayed 3 nights in Jul 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Janet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good service at the front desk.
Stayed 1 night in Jun 2024