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Quality Inn & Suites Lenexa Kansas City

2.5 star property

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Photo gallery for Quality Inn & Suites Lenexa Kansas City

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Indoor pool
Lobby
Exterior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry

Explore the area

Map
12601 W 96th Ter, Lenexa, KS, 66215
  • Oak Park Mall
    ‪11 min walk‬
  • Overland Park Regional Medical Center
    ‪3 min drive‬
  • Johnson County Community College
    ‪4 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪41 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Radisson Hotel Lenexa Overland Park

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
3.4 out of 5, (1415)
$111 nightly
The price is $111 total
includes taxes & fees
Radisson Hotel Lenexa Overland Park

About this property

Quality Inn & Suites Lenexa Kansas City

Lenexa hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a refrigerator in a common area, and a business center are onsite.
Quality Inn & Suites Lenexa Kansas City offers 66 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Lenexa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 14 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

In addition to an indoor pool, Quality Inn & Suites Lenexa Kansas City provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis. Guests can use the health club at a partner property.

Quality Inn & Suites Lenexa Kansas City is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 12.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 14 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision

Property is also known as

Comfort Inn Hotel Lenexa
Quality Inn Lenexa Kansas City
Comfort Inn Lenexa Kansas City Hotel
Comfort Inn Lenexa Kansas City
Quality Lenexa Kansas City
Quality Inn & Suites Lenexa Kansas City Hotel
Quality Inn & Suites Lenexa Kansas City Lenexa
Quality Inn & Suites Lenexa Kansas City Hotel Lenexa

Quality Inn & Suites Lenexa Kansas City Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 175 out of 623 reviews
Rating 8 - Good. 202 out of 623 reviews
Rating 6 - Okay. 125 out of 623 reviews
Rating 4 - Poor. 76 out of 623 reviews
Rating 2 - Terrible. 45 out of 623 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Sherri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice place.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jeff

Traveled with family
Disliked: Staff & service, amenities
Staff rude, didn't want to be bothered
Stayed 1 night in Feb 2025

10/10 Excellent

Clara

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Mercedeez

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible staff, refused a refund even though we asked for it 3 hours into having our rooms because of how dirty they were, hot tub and pool don’t work, the pictures are very outdated compared to what you actually get. It was so bad we still left and went to another hotel without our $300 refund, we just wanted out.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly and helpful and this property was the perfect place to stay for our short weekend away
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything as expected.
Stayed 2 nights in Feb 2025

4/10 Poor

Dalton

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Breakfast had moldy biscuits.
Stayed 1 night in Feb 2025

6/10 Okay

Feda

Business traveler
Stayed 1 night in Feb 2025

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible! Don’t stay here

The lady at the front desk is terrible person she said that she doesn’t care about her job or take any exp. She also was cussing and telling me she didn’t care about getting fired because she never will! Laughed in my face and was so rude Rudest lady I’ve ever encountered at a hotel! If you hate your job just quit you never should treat customers that way! Especially an 8 year old child that was with me and she spoke that way in front of her
Stayed 1 night in Jan 2025

10/10 Excellent

Carie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Jackie

Traveled with family

Clean room

The room was clean but we chose this hotel for the pool and hot tub for us and our grand kids and they was both cold.
Stayed 1 night in Jan 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disrespectful and rude staff
Stayed 4 nights in Jan 2025

8/10 Good

TERRY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Marie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was NOT heated as advertised!
Stayed 2 nights in Jan 2025

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Shila

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Property had not been plowed since the most recent snow leaving the parking lot an icy mess. I was almost hit in the head by falling icicles. The pool is only available to registered guests ( my minor son was not allowed to join us) which would be fine if it was listed in the rules ahead of time but we booked this hotel specifically to use the pool. And to top it all off the heater in our room would only work if it was set on continuous heat so we had to sleep in a sauna all night.

4/10 Poor

Kenneth

Traveled with family
Disliked: Room comfort

Heater did not work

Hearer did not work
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern, the bed wasn't very comfortable and the TV didn't work completely but pretty much what I expected for the price.
Stayed 1 night in Jan 2025

2/10 Terrible

Rolanda

Disliked: Staff & service
Over charged n was told couldn't bring food to room when other people was allowed to go to their room with food
Stayed 2 nights in Dec 2024

6/10 Okay

Jimbo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not happy that they charged me $15 for early Check-in.
Stayed 1 night in Dec 2024

10/10 Excellent

Shannon

Stayed 1 night in Nov 2024

6/10 Okay

Stephanie

Business traveler, Traveled with family
Disliked: Amenities
The breakfast was nice The bed was wobbly not very comfortable The hot tub was awesome but the indoor pool was cold
Stayed 2 nights in Nov 2024

6/10 Okay

Mason

Traveled with family
Disliked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding. Very courteous and friendly. Continental breakfast is what youd expect. Nothing fancy. The pool and hot tub were kind of small, but nice. I have a tendency to pick terrible places because I'm cheap, but this property was very nice, quiet, amd clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michele

Stayed 1 night in Sep 2024