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Sheraton Kansas City Hotel at Crown Center

4.0 star property

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Photo gallery for Sheraton Kansas City Hotel at Crown Center

Outdoor pool, open 5:00 AM to 10:00 PM, sun loungers
Lobby
1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds
Exterior
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • 24/7 front desk
  • Room service
$251
includes taxes & fees
Sep 22 - Sep 23

Explore the area

View in a map
2345 McGee Street, Kansas City, MO, 64108
  • Crown Center
    ‪1 min walk‬
  • Hallmark Visitors Center
    ‪6 min walk‬
  • T-Mobile Center
    ‪19 min walk‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪29 min drive‬

Room options

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Luxury Suite, 1 Bedroom

  • 1086 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Corner

Executive Suite, 1 Bedroom, Corner | Living area | 55-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, Corner

7.8 out of 10
Good
(6 reviews)
  • 859 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Corner (View)

Junior Suite, 1 King Bed with Sofa bed, Corner (View) | Living area | 55-inch Smart TV with cable channels, TV, Netflix

Junior Suite, 1 King Bed with Sofa bed, Corner (View)

  • 545 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Studio Suite, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 460 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds

  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(38 reviews)
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(35 reviews)
  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Meeting facility

The Westin Kansas City at Crown Center

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,001 reviews
The Westin Kansas City at Crown Center

About this property

Sheraton Kansas City Hotel at Crown Center

4-star hotel in Crown Center District
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and coffee/tea in a common area. Change of bedsheets is available on request.
Sheraton Kansas City Hotel at Crown Center offers 720 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters. 55-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Kansas City Hotel at Crown Center features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to 15 meeting rooms and limo/town car service. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Kansas City Hotel at Crown Center is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
Sheraton Kansas City Hotel at Crown Center has a restaurant on site.
Spectators - This pub specializes in barbecue and serves breakfast, lunch, dinner, and light fare. Happy hour is offered. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 29 per day; includes in/out privileges)
  • Covered valet parking on site (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Spectators

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 42 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 33.29 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 22 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 17.95 per day (rates may vary)
  • Covered self parking fee: USD 29.00 per day (in/out privileges)
  • Covered valet parking fee: USD 39.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 28 per night
  • Rollaway bed fee: USD 33.29 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Crown
Sheraton Hotel Crown
Sheraton Kansas City Crown Center
Sheraton Kansas City Hotel Crown Center
Sheraton Hotel Crown Center
Sheraton Crown Center
Hyatt Regency Kansas City
Sheraton Kansas City Hotel At Crown Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel
Sheraton Kansas City Hotel at Crown Center Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel Kansas City

Sheraton Kansas City Hotel at Crown Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 546 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey

Stayed 1 night in May 2025

10/10 Excellent

Christie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great place! The staff was friendly and helpful; location was ideal; bed was extremely comfortable; room was surprisingly quiet given its location. The only downside was that the carpets in our room had just been cleaned (literally they were finishing up as we were walking into our room) so they were wet and the room wreaked of cleaning chemicals. We requested a box fan which they promptly delivered and we were able to open the window vent to help draw out the fumes. Because the hotel was sold out, they couldn’t relocate us.
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Stayed 1 night in May 2025

2/10 Terrible

Benjamin, Ballwin

Stayed 1 night in May 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Terri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful service, clean rooms, great beds, quiet, walkable area with lots to do and the streetcar is nearby to take you places as well. Loved it!
Stayed 2 nights in May 2025

8/10 Good

Samuel

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Was there for a Granddaughter at Children’s Mercy and felt at home.
Stayed 3 nights in Mar 2025

6/10 Okay

Charles

Liked: Cleanliness, staff & service
For a $350 / night hotel, we couldn't get the A/C to work in the room, we had to pay to park $29, didn't get breakfast, the "heated" pool was probably 55 degrees and not only unheated but an aqua cemetery of bugs and mosquitoes. Every time I stay a night at a "nice hotel" I'm reminded why it's completely not worthy it. For half the price (or probably even less) I could stay at a Hampton Inn, with a more comfortable bed, rooms at the same level of finish, a damn breakfast, not get charged for parking, an indoor heated pool and while I won't be wowed, I won't be incredibly disappointed either because I won't be expecting to be impressed either. Goodness Sheraton, it's called the hospitality industry for a reason. Never again.
Stayed 1 night in May 2025

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 1 night in May 2025

10/10 Excellent

mohamad

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Tiffanie

Stayed 1 night in May 2025

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Teresa, Bricelyn

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, service and convenience from road
Stayed 1 night in Apr 2025

10/10 Excellent

Karla

Stayed 1 night in Mar 2025

10/10 Excellent

Luciane, Springfield

Stayed 4 nights in Mar 2025

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for conferences, the staff is very helpful. Great location.
Stayed 3 nights in Mar 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this property for access to the “Link” because we were attending an event in the Union Station. We had thought that the Link would make our stay more convenient. We found that it made it more difficult! Signage is terrible and we found it very difficult to know for sure where we were in the “maze” as we tried to navigate. Really surprised us that there few good maps throughout the Link. Fortunately the weather was fine and we could walk easily. Can’t understand why the Link, which is a great idea, is so poorly mapped and signed!
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very spacious. It was in walking distance to the crown center shopping.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Sonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easily accessible.
Stayed 7 nights in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was helpful and courteous. Room excellent, quite, A very pleasant and positive experience.
Stayed 1 night in Mar 2025

2/10 Terrible

Madina

Business traveler, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Corvanda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and helpful. There were a couple of staff that were a little passive aggressive. The room was clean but when we asked for room service they didn't vacuum. It was a busy weekend so the elevators took a while at times. Our stay was mostly positive.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Stayed 2 nights in Jan 2025