SpringHill Suites by Marriott Kansas City Plaza

2.5 star property

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Photo gallery for SpringHill Suites by Marriott Kansas City Plaza

Property amenity
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

Map
4500 Madison Ave, Kansas City, MO, 64111
  • University of Missouri-Kansas City
    ‪3 min drive‬
  • Nelson-Atkins Museum of Art
    ‪3 min drive‬
  • Crown Center
    ‪5 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪30 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Hearing Accessible)

  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed (Hearing Accessible)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed (Mobility Accessible, Tub)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

SpringHill Suites by Marriott Kansas City Plaza

Hotel in West Plaza
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
SpringHill Suites by Marriott Kansas City Plaza offers 96 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
SpringHill Suites by Marriott Kansas City Plaza features an indoor pool and a 24-hour fitness center. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and a meeting room. Event facilities measuring 324 square feet (30 square meters) include conference space. This business-friendly hotel also offers a terrace, a garden, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

SpringHill Suites by Marriott Kansas City Plaza is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Covered self parking on site (USD 18 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 324 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites by Marriott Kansas City Plaza Hotel
SpringHill Suites by Marriott Kansas City Plaza Kansas City
SpringHill Suites by Marriott Kansas City Country Club District

SpringHill Suites by Marriott Kansas City Plaza Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 358 out of 519 reviews
Rating 8 - Good. 98 out of 519 reviews
Rating 6 - Okay. 32 out of 519 reviews
Rating 4 - Poor. 17 out of 519 reviews
Rating 2 - Terrible. 14 out of 519 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is very friendly, and the property is clean. the beds and pillows are not so great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience overall! We loved the location and the hotel was newer and clean. A bit bummed to have to pay an additional fee per-night for parking and there definitely seems to be something off about the pool. The pool room chemicals in the air burned our eyes so badly we couldn’t stand it more than an hour, just sitting poolside, and the children were all coughing after being in for <30 minutes. There were two air purifiers in there, which did not seem to be helping the air quality at all, but something seems off about the ventilation in there.
Stayed 2 nights in Dec 2024

10/10 Excellent

Regina

Stayed 3 nights in Dec 2024

4/10 Poor

Tara

Traveled with family
Ran out of food early on Saturday and Sunday, ran out of coffee, no creamer available. Room had empty shampoo and body wash
Stayed 2 nights in Dec 2024

4/10 Poor

Stacy

Stayed 5 nights in Dec 2024

10/10 Excellent

Deena

Traveled with family and small children
Wonderful service. Beautiful facility.
Stayed 1 night in Dec 2024

2/10 Terrible

Gregory

Stayed 2 nights in Sep 2024

10/10 Excellent

Darla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I didn't like
Stayed 1 night in Dec 2024

10/10 Excellent

Annelyse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean! Pool and outdoor seating area were very cute
Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maryjen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed for a night but it was so nice! The hotel staff was so nice especially the person who checked us in the room was very true to picture very clean the breakfast was very good had a lot of options very eco friendly!
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rickey

Stayed 1 night in Nov 2024

10/10 Excellent

Debra, Hays

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Will definitely stay there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service from everyone there.
Stayed 1 night in Nov 2024

8/10 Good

Mark

Stayed 5 nights in Nov 2024

6/10 Okay

Jasmine

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction really didn't do the narrow street any favors. Staff was nice.
Stayed 3 nights in Nov 2024

8/10 Good

Tucker

Stayed 2 nights in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Dianna

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Terri

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, bed was ok but could use more firmness. Couch looked comfy but it wasn’t… Property location was closely located to KU Med and this convenient in regards to my reason for being in KC. However the property was a little scary after dark due to the location and neighborhood.
Stayed 1 night in Nov 2024

6/10 Okay

Natalli

Traveled with partner
Liked: Cleanliness, property conditions & facilities
My last stay in Kansas City at a different hotel was not the greatest. Me and my husband chose this one just for the fact that it already looked nicer room wise compared to the last hotel. Everything is gorgeous and room is bigger than expected. My only frustration is that I’m here getting check ups for my cancer and I had booked a 2 bed bedroom nothing special. We had some last minute changes to people coming day of (one of my kids couldn’t make it in time) and I had no help from the front desk at all on just a simple room change.
Stayed 1 night in Nov 2024