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The Elms Hotel & Spa, a Destination by Hyatt Hotel

4.0 star property

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Photo gallery for The Elms Hotel & Spa, a Destination by Hyatt Hotel

Exterior
Lobby
Couples treatment rooms, hot tub, body treatments, hydrotherapy
Breakfast, lunch and dinner served
Indoor pool, outdoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
$168
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
401 Regent St, Excelsior Springs, MO, 64024
  • Place, Hall of Waters and Cultural Museum
    ‪11 min walk‬
  • Place, Excelsior Golf Course
    ‪4 min drive‬
  • Place, Fence Stile Vineyards and Winery
    ‪9 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪43 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Parlor)

10.0 out of 10
Exceptional
(13 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Queen Bed (Parlor)

9.0 out of 10
Wonderful
(2 reviews)
  • 500 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 2 Queen Beds (Parlor)

8.0 out of 10
Very good
(5 reviews)
  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(19 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed (Royal)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds (Royal)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Royal)

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Presidential Suite, 1 King Bed with Sofa bed (Royal)

10.0 out of 10
Exceptional
(1 review)
  • 750 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 Queen Bed with Sofa bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(52 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed with Sofa bed (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Royal Suite, 1 King Bed with Sofa bed (Parlor)

9.6 out of 10
Exceptional
(5 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Accessible (Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Signature Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • 650 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Elms Hotel & Spa, a Destination by Hyatt Hotel

4-star Excelsior Springs hotel close to Hall of Waters and Cultural Museum
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a restaurant, 2 bars/lounges, and a 24-hour fitness center are onsite.
The Elms Hotel & Spa, a Destination by Hyatt Hotel offers 153 accommodations with iPod docking stations and safes. Beds feature down comforters. 42-inch LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Excelsior Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 17 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
The Elms Hotel & Spa, a Destination by Hyatt Hotel features a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 11000 square feet (1022 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a sauna, and a terrace. Onsite self parking and valet parking are complimentary.

The Elms Hotel & Spa, a Destination by Hyatt Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
Three Owls - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Tavern - Overlooking the pool, this brewpub serves light fare only. Open select days.
Cafe Soterian - This café serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Soterian
  • The Tavern
  • Three Owls

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Firepit
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.42 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Elms Excelsior Springs
Elms Hotel
Elms Hotel Excelsior Springs
Hotel Elms
The Elms Hotel Spa
The Elms Hotel Spa
The Elms Hotel Spa a Destination by Hyatt Hotel
The Elms Hotel & Spa, a Destination by Hyatt Hotel Hotel

Reviews

The Elms Hotel & Spa, a Destination by Hyatt Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 572 out of 1010 reviews
Rating 8 - Good. 248 out of 1010 reviews
Rating 6 - Okay. 112 out of 1010 reviews
Rating 4 - Poor. 51 out of 1010 reviews
Rating 2 - Terrible. 27 out of 1010 reviews

Reviews

8/10 Good

Ashley

Stayed 1 night in Jul 2025

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a hot summer day so we understand the pool being crowded but there was noisy dance music playing instead of relaxing music. It was difficult to hold a conversation due to the volume. The pool bartenders seemed exhausted or maybe just having a bad moment. Other than that, we truly enjoyed our stay! PS If you’re planning on having a morning drink from the main floor cafe, get there early. By the time I went down around 9am, many items and drink ingredients were sold out.
Stayed 1 night in Jun 2025

6/10 Okay

Kristine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel BUT NOT FOR KIDS

Honestly this hotel is not for families at all. Breakfast is available but NOT included. Our dinner took 45 minutes to get to us and when it did arrive my roasted carrots were dry and raw. Also never been to a restaurant that has a bread plate in the table but doesn’t serve bread.
Stayed 1 night in Jul 2025

8/10 Good

ALISHA

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was smooth and quick. They were able to check us in early which was really nice. Our room was nice and the bed was comfortable. Outside of our room 2 room service tray’s full of food were on the floor the entire time we were there. They were never picked up and they weren’t ours. The pool was nice but extremely busy. There were no chairs available but we made the best out of it. Before dinner we used the bikes they have at the hotel to ride around. It was super fun and relaxing. We decided to do the Ghost tour. We showed up in the Lobby at 9pm along with about 50 other guest. There were entirely too many people and it definitely took away from the ambiance of a ghost tour. I also thought the price tag of 25 bucks a person was absolutely ridiculous considering we walked around the property and listened to stories. In the morning we ate at the Three Owls restaurant inside the hotel. They had a breakfast buffet with waffles, biscuits and gravy, French toast, eggs, potatoes fruit and a host of pastry’s. The food was good but was a little pricey. For 3 people Buffett and 3 coffee’s and our bill was 90$ with tip. Overall it’s a great hotel and I would go back for weekend.
Outside at the pool
Thank God for the luggage caddy!!
Stayed 1 night in Jul 2025

10/10 Excellent

lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location! Well kept! Love the town and going to the local restaurants.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marysol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

Always enjoy our stays at the Elms
Stayed 1 night in Jun 2025

10/10 Excellent

Sherelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
I love the history here and the property is beautiful
Stayed 4 nights in Jun 2025

8/10 Good

Tonya

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Lynet

Liked: Cleanliness, property conditions & facilities
It's a pretty hotel, a good mattress, but food, beverage and spa services are overpriced and underwhelming.
Stayed 1 night in Jun 2025

10/10 Excellent

Sharyl

Stayed 2 nights in Jun 2025

8/10 Good

Sean

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jody

Stayed 1 night in Jun 2025

10/10 Excellent

Leah

Beautiful property and well kept. The room was wonderfu
Stayed 2 nights in Jun 2025

4/10 Poor

Jamie

Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Renee

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Questionable

Nice historic hotel. Rooms nice. Spa nice. Little concerned about the safety of the hotel. Several people were witnessed coming in from outside gates who did not appear to be hotel guests. Key card pad on outside door did not work to get into indoor pool. They just walked in. We mentioned this to the front desk attendant who said, "yeah none of the key pads work but I dont get paid enough to care about that." All was find during our say, but for a nice hotel, I do feel like that is something you should care about.
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

nicole

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

10/10 Excellent

Carol, Dodge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property! We will return again. Indoor & outdoor pool & hot tub where great. Ghost tour was fun!
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent especially for room was supplied everyday very well. Everybody greet you with a posoirive response like good morning or how doung today. Always want to serve you.. We didn't like that our restursant waitress was also doing food room delivery. Message was the best we've every had 50 minute Swishish style.
Stayed 3 nights in May 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Thomas and Jeri

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025