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The Elms Hotel & Spa, a Destination by Hyatt Hotel

3.5 star property

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Photo gallery for The Elms Hotel & Spa, a Destination by Hyatt Hotel

Exterior
Indoor pool, outdoor pool, sun loungers
Lobby
Breakfast, lunch and dinner served
Indoor pool, outdoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Breakfast available
  • Pool
  • Gym

Explore the area

Map
401 Regent St, Excelsior Springs, MO, 64024
  • Paradise Playhouse
    ‪9 min walk‬
  • Fence Stile Vineyards and Winery
    ‪8 min drive‬
  • Worlds of Fun
    ‪30 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪39 min drive‬

Room options

View all photos for Signature Suite, 1 King Bed with Sofa bed

Signature Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Signature Suite, 1 King Bed with Sofa bed

  • 650 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room amenity

Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Accessible (Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed (Royal)

Presidential Suite, 1 King Bed with Sofa bed (Royal) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Presidential Suite, 1 King Bed with Sofa bed (Royal)

  • 750 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Royal)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds (Royal)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite, 1 King Bed with Sofa bed (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Royal Suite, 1 King Bed with Sofa bed (Parlor)

  • 650 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 Queen Bed with Sofa bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Queen Bed (Parlor)

  • 500 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Parlor)

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed (Royal)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 2 Queen Beds (Parlor)

  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Elms Hotel & Spa, a Destination by Hyatt Hotel

Excelsior Springs hotel walkable to Paradise Playhouse
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a restaurant, 2 bars/lounges, and a 24-hour fitness center are onsite.
The Elms Hotel & Spa, a Destination by Hyatt Hotel offers 153 accommodations with iPod docking stations and safes. Beds feature down comforters. 42-inch LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Excelsior Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 17 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
The Elms Hotel & Spa, a Destination by Hyatt Hotel features a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 250 square feet (23 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a sauna, and a terrace. Onsite self parking and valet parking are complimentary.

The Elms Hotel & Spa, a Destination by Hyatt Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
Three Owls - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Tavern - Overlooking the pool, this brewpub serves light fare only. Open select days.
Cafe Soterian - This café serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Soterian
  • The Tavern
  • Three Owls

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 250 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Firepit
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.41 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Elms Excelsior Springs
Elms Hotel
Elms Hotel Excelsior Springs
Hotel Elms
The Elms Hotel Spa
The Elms Hotel Spa
The Elms Hotel Spa a Destination by Hyatt Hotel
The Elms Hotel & Spa, a Destination by Hyatt Hotel Hotel

The Elms Hotel & Spa, a Destination by Hyatt Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1004 reviews
Rating 8 - Good. 258 out of 1004 reviews
Rating 6 - Okay. 106 out of 1004 reviews
Rating 4 - Poor. 54 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

James

Liked: Cleanliness
So expensive for little reward.
So over priced. I understand it has great history. But man the prices for anything ate outrageous. Plus only thing around is hotel. I personally wont do this trip again. For a couple it cost about 1000 dollars for 1 day.
Stayed 1 night in Dec 2024

8/10 Good

viviane

Stayed 1 night in Nov 2024

10/10 Excellent

KEITH, PETALUMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Elms is a beautiful hotel built in 1912 so it has an authentic early 20th century charm. It is architecturally beautiful from it's elegant main lobby to the curved upper seating in the Three Owls restaurant to the two story skylight in the main dining room; really a treat for the senses. The food was very good at the restaurant and while we were there they put on a Thanksgiving buffet that was very well attended and held in the beautiful main dining room. The rooms are small by todays standards but in top condition. The beds were particularly comfortable. The pools and hot tub were beautiful and clean. The weight room was well equipped with lots of machines and some free weights. The staff was professional and attentive. We were there during a snow and the grounds crew had all the side walks clear and salted before day break! This place is a jewel in the heartland of America, well worth the time and money if you are in the area.

4/10 Poor

Hannah

Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

DEWEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A hidden little gem in the middle of nowhere
Stayed 1 night in Nov 2024

6/10 Okay

Kade

Stayed 1 night in Nov 2024

10/10 Excellent

Emori

Liked: Cleanliness, staff & service
Loved it
Stayed 1 night in Nov 2024

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the huge outdoor hot tub.
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

vincent

Stayed 1 night in Oct 2024

8/10 Good

HENRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A RESTFUL WEEKEND
The Elms is a great hotel. The SPA is spectacular. We were happy with the room. A disappointment was that the indoor pool was being repainted during our stay but the management did make it up to us. I would definitely stay there again as the SPA, the grounds and staff were wonderful and helpful.
Stayed 2 nights in Oct 2024

6/10 Okay

russell

Liked: Staff & service
Disliked: Property conditions & facilities
Mediocre
We did not have hot water for two days, like warm. The offered remedy was 10000 Hyatt points. Kinda weak! I also thought the hotel looked tired. Food at the restaurant for dinner was excellent, lunch not so much.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, everyone was very friendly and helpful. Can't wait to stay again.
Stayed 2 nights in Oct 2024

6/10 Okay

Beth

Stayed 1 night in Sep 2024

10/10 Excellent

Mickayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
We had an amazing time and the accommodations were awesome. If you want a relaxing getaway with a beautiful spa this is your place!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashlee

Stayed 1 night in Oct 2024

10/10 Excellent

Timothy, ROCHESTER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the old hotel. Rooms was cozy and comfortable. Staff was great to work with.
Stayed 3 nights in Sep 2024

10/10 Excellent

Antoinette

Stayed 1 night in Sep 2024

2/10 Terrible

Shawna

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Tonya

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Mary

Stayed 2 nights in Sep 2024

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024