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The Westin Kansas City at Crown Center

4.0 star property

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Photo gallery for The Westin Kansas City at Crown Center

Meeting facility
Reception
Reception
Presidential Suite, 1 Double Bed, City View (View) | Premium bedding, pillowtop beds, in-room safe, desk
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • 24/7 front desk
$214
includes taxes & fees
Dec 24 - Dec 25

Explore the area

View in a map
1 E Pershing Rd, Kansas City, MO, 64108
  • Place, Crown Center
    ‪1 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪3 min walk‬
  • Place, Science City at Union Station
    ‪3 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪24 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(45 reviews)
  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds

8.8 out of 10
Excellent
(58 reviews)
  • 384 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Room, 1 King Bed

Westin, Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Westin, Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Room, 1 King Bed

Westin, Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Westin, Room, 1 King Bed

8.0 out of 10
Very good
(8 reviews)
  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(9 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed, Corner

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Double Beds

  • 384 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Corner

Room, 1 Queen Bed, Corner | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Corner

  • 600 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Corner

  • 602 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (SW-M)

Club Suite, 1 Bedroom (SW-M) | Lounge

Club Suite, 1 Bedroom (SW-M)

  • 1502 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom (SW-M)

Club Suite, 1 Bedroom (SW-M) | Living room | 55-inch Smart TV with satellite channels, TV, video-game console

Club Suite, 1 Bedroom (SW-M)

  • 1973 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite, 1 Bedroom (SW-M)

Royal Suite, 1 Bedroom (SW-M) | Living room | 55-inch Smart TV with satellite channels, TV, video-game console

Royal Suite, 1 Bedroom (SW-M)

  • 1973 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Double Bed, City View (View)

Club Suite, 1 Double Bed, City View (View) | Living room | 55-inch Smart TV with satellite channels, TV, video-game console

Club Suite, 1 Double Bed, City View (View)

  • 2650 sq ft
  • Sleeps 6
  • 1 Double Bed

View all photos for Presidential Suite, 1 Double Bed, City View (View)

Presidential Suite, 1 Double Bed, City View (View) | Living room | 55-inch Smart TV with satellite channels, TV, video-game console

Presidential Suite, 1 Double Bed, City View (View)

  • 2650 sq ft
  • Sleeps 6
  • 1 Double Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool, open 5:00 AM to 10:00 PM, sun loungers
Sheraton Kansas City Hotel at Crown Center
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 1,000 reviews
Sheraton Kansas City Hotel at Crown Center

About this property

The Westin Kansas City at Crown Center

Hotel in Crown Center District
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Housekeeping is available on request.
The Westin Kansas City at Crown Center offers 724 air-conditioned accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Kansas City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
In addition to an outdoor pool, The Westin Kansas City at Crown Center provides a health club, a hot tub, and a sauna. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center, 32 meeting rooms, and limo/town car service. Event facilities measuring 54149 square feet (5031 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

The Westin Kansas City at Crown Center is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
One East - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free bus station shuttle
  • Limo/town car service
  • Covered self parking on site (USD 29 per day; includes in/out privileges)
  • Covered valet parking on site (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: USD 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • One East

Things to do

  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32 meeting rooms
  • 54,149 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 5 2025 to December 20 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 33.29 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17.00 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 29.00 per day (in/out privileges)
  • Covered valet parking fee: USD 39.00 per day (in/out privileges)
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: USD 28 per night
  • Rollaway bed fee: USD 33.29 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Crown Center Hotel Kansas City
Kansas City Westin
The Westin Crown Hotel Kansas City
Westin Kansas City
Westin Crown Center Kansas City
Westin Crown Center
Westin Crown Center Hotel
Westin Kansas City Crown Center Hotel
Westin Kansas City Crown Center
The Westin Crown Center
The Westin Kansas City at Crown Center Hotel
The Westin Kansas City at Crown Center Kansas City
The Westin Kansas City at Crown Center Hotel Kansas City

The Westin Kansas City at Crown Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 666 out of 1000 reviews
Rating 8 - Good. 179 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Stayed 1 night in May 2025

2/10 Terrible

Sandra

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Stayed 2 nights in Jul 2025

8/10 Good

Jerry

Stayed 1 night in Aug 2025

10/10 Excellent

Ginger

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Aug 2025

2/10 Terrible

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Tried charging me twice. On expedia and on card
Stayed 2 nights in Aug 2025

10/10 Excellent

La'Chelle

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2025

10/10 Excellent

Donald, Oswego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Katelynn

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Leah

Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Hotel was nice but not anything special for the price you pay. The amenities are minimal your still paying for everything on the side. The set up of the hotel and parking garage are beyond confusing. Convenience of location is the best thing going for this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
A true luxury atmosphere. Loved the Signboard Hill waterfall- soothing to hear the rushing waters. Bed linens were excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel is amazing and it’s a great location and it’s our home away from humming Kansas City
Stayed 6 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is fantastic and it’s our home away from home in Kansas City
Stayed 2 nights in Aug 2025

2/10 Terrible

Brett

Disliked: Cleanliness, staff & service, room comfort

Charges to my account four days after bal was paid

Lady at the front desk mentioned free parking in the parking garage so I moved my vehicle from valet to the parking garage. Checked out on Sunday the 10th and was charged for room at the correct price that I agreed too. Then four days later they tried to run my card for an additional charge of $30 for parking on Thursday the 14th without calling or even warning me. When I called and talked to the manager I was friendly and advised her of what happened and her response after a 32 second hold was “the girl that checked you in said she doesn’t tell people that”. I asked if she had cameras and she said yes, I then asked if she could watch it and she will know the truth and her response at that time it “I do t know if they have audio”. First off I would have no problem paying the charge if it was something that I just assumed or was misunderstanding her about, but that’s not the case! I literally had our parking taken care of and moved because she told us about a free perk with the room and even showed us a picture of how to use the keycard for free parking. Then when I asked the manager why they tried to run my card on Thursday after we had already been charged for everything on Sunday…. She said it was a system issue and they did on audit on Wednesday and realized they hadn’t charged multiple visitors for parking so they decided to just charge them with no warning 4 days later because there system issues!?!? In the business of hospitality, that is not it!!
Stayed 1 night in Aug 2025

8/10 Good

Deanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

James

Traveled with partner
Liked: Property conditions & facilities
Ideal stay, all in all. Uses it as a convenient place to stay for an Amtrak excursion. The pool is amazing and all the staff were very nice. Would happily stay here again for another trip or a downtown Crowne Center experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Natasha

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Took 1 hour to check in just to find out rooms were not ready. They waited all afternoon for a text for the rooms to be ready. Never received. Spent another 30 mins at front desk.
Stayed 1 night in Aug 2025