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El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

5.0 star property

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OCEANFRONT POOL SWIM UP SUITE | View from room
Free minibar items, desk, blackout drapes, iron/ironing board
Poolside bar
Poolside bar
12 restaurants, breakfast, lunch served; local and international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive

Explore the area

Map
Km 95 Carretera Cancun-Tulum, Kantenah, QROO, 77710
  • Akumal Beach
    ‪18 min drive‬
  • Yal-ku Lagoon
    ‪20 min drive‬
  • Half Moon Bay
    ‪23 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪265 min drive‬

Room options

View all photos for OCEANFRONT SWIM UP SUITE

Free minibar items, desk, blackout drapes, iron/ironing board

OCEANFRONT SWIM UP SUITE

  • Ocean view
  • 111.9 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for OCEANFRONT HONEYMOON SUITE

Free minibar items, desk, blackout drapes, iron/ironing board

OCEANFRONT HONEYMOON SUITE

  • Ocean view
  • 581.3 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for OCEANFRONT POOL SWIM UP SUITE

Free minibar items, desk, blackout drapes, iron/ironing board

OCEANFRONT POOL SWIM UP SUITE

  • Beach view
  • 111.9 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Premium With Pool View

Living room | 30-inch Smart TV with cable channels

Suite Premium With Pool View

  • Sleeps 2
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Suite Luxury With Beach View

Free minibar items, desk, blackout drapes, iron/ironing board

Suite Luxury With Beach View

  • Beach view
  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Suite With Sea View

Free minibar items, desk, blackout drapes, iron/ironing board

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Similar properties

12 restaurants, breakfast, lunch, dinner served; international cuisine

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

  • On private beach
  • Pool
  • All inclusive
  • Spa
4.4 out of 5, Excellent, (267)
The price is $314
per night
$314 total
includes taxes & fees
Apr 27 - Apr 28
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

About this property

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

5-star Kantenah property with minibars
Catch some rays at the beach or spend the day relaxing at El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive's full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive offers 188 air-conditioned accommodations with minibars (stocked with some free items) and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, slippers, and hair dryers.

This Kantenah property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

5 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive features 5 outdoor swimming pools and a fitness center. Dining is available at one of the property's 12 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars and 13 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a terrace, tour/ticket assistance, and a garden. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite uncovered self parking and uncovered valet parking are complimentary.

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
DRIFTWOOD GOURMET - This poolside restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.
SEASIDE MARKET - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Open daily.
MIA CASA DORADO - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
KLAY TALAY - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
DRIFTWOOD BAR - Onsite bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 12 restaurants
  • 13 bars/lounges
  • 2 beach bars
  • A coffee shop/cafe

Restaurants on site

  • DRIFTWOOD BAR
  • DRIFTWOOD GOURMET
  • KLAY TALAY
  • MIA CASA DORADO
  • SEASIDE MARKET

Things to do

  • 5 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Area rugs in room
  • Elevator (45 inch wide door)
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free minibar (limited items)
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: USD 40

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Late check-out fee: USD 40

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Dorado Seaside Suites Karisma Gourmet
Dorado Seaside Suites Karisma Gourmet All Inclusive
Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
Dorado Seaside Suites Karisma Gourmet Kantenah
El Dorado Seaside Suites Karisma All Inclusive Kantenah
El Dorado Seaside Suites Karisma
El Dorado Seaside Suites Karisma Kantenah
El Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seasi Suites by Karism
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El Dorado Seaside Suites Karisma Gourmet All Inclusive
El Dorado Seaside Suites Gourmet All Inclusive Karisma
Hotel El Dorado Seaside Suites, Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
El Dorado Seaside Suites Karisma Gourmet All Inclusive Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Kantenah
El Dorado Seaside Suites Gourmet All Inclusive Karisma Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Kantenah
El Dorado Seaside Suites Gourmet All Inclusive Karisma
El Dorado Seaside Suites by Karisma All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
Hotel El Dorado Seaside Suites, Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 158 out of 286 reviews
Rating 8 - Good. 69 out of 286 reviews
Rating 6 - Okay. 27 out of 286 reviews
Rating 4 - Poor. 18 out of 286 reviews
Rating 2 - Terrible. 14 out of 286 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rosaleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Anne, Racine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property. The staff was very friendly. Food was excellent. The pizza and tacos were our favorite.
Stayed 6 nights in Jan 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful and romantic get away. The staff was wonderful, the resorts are beautiful and there is always something to do.
Stayed 4 nights in Jan 2025

8/10 Good

Clancy

Stayed 5 nights in Jan 2025

8/10 Good

david t

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely should heat the pool in the winter months.
Stayed 6 nights in Jan 2025

6/10 Okay

Avion

Liked: Cleanliness, property conditions & facilities
Beautiful resort and great food. However service is why im rating so low. I traveled solo and I'm a woman; I was ignored/overlooked at the bars because they thought i was waiting for someone (I waited almost 10 minutes before I was serviced). I was not told that the resort had an app till I went to the concierge asking how can I know when the restaurants open and close (this was my 2nd day). The tub was very confusing no faucets or signs so someone had to vome show me but she didn't know either so the handyman had to tell her to tell me. I went to the seaside market and was faced away from the buffet also i wasnt told it was a buffet so I sat there for over 10 minutes waiting for someone only for the drink waiter to tell me its a buffet. Also, I constantly had my do not disturb sign up but housekeeping came anyways; and they turned my air on 68 degrees (took forever to get my room back warm). Also do expect to be able to do the "included" activities plus the resort didn't have many activities to do if you stay (nor did they describe tge activities). Overall beautiful place and room, delicious food but service and activities lack majorly so I'd never go back as a solo traveler. I could've picked a cheaper hotel and spent the extra money on being able to do activities if I wouldve known.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Mis-lead to thank the room had double beds
I liked had booked this room early and asked for two twin beds since I was traveling with another girlfriend . We were told to ask when we got there and I saw two beds on the website when I booked . I check in and we were told they did not have two twin beds and resort was catered for couples . I wish that was told to me before I booked . They sent up a twin cart which was not what we had expected so we moved this bed that was outside and out the mattress on it to make it work for us . We were very disappointed at the room but we did not let it spoil the trip.
Stayed 6 nights in Dec 2024

8/10 Good

William

Liked: Property conditions & facilities
Everything was good. Room was nice, bed was comfortable. Other all inclusive resorts seem to have more to offer.
Stayed 8 nights in Dec 2024

4/10 Poor

Roman

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Food good beech no good
Stayed 8 nights in Dec 2024

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

10/10 Excellent

Brooke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and clean resort with friendly and helpful staff who will look after all of your needs!All adults was a plus for us, and we had a peaceful and relaxing trip. The included activities, like the catamaran ride and cenote exploration were well worth it! We can’t wait to stay again!
Stayed 6 nights in Dec 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property stole $7,000 CAD from me.
Stayed 10 nights in Dec 2024

6/10 Okay

Maria, lsa vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I expected a lot more from a Dorado hotel. Too many details prevent me from giving it 5 stars. The food was not great. The buffet is one of the worst buffets I’ve had at any resort. It was small, not cozy, with very limited options, and average flavors at best. Other restaurants were decent but nothing memorable. The only restaurant I thought it was delicious it was the beach bbq with an Argentinian chef Domingo. I really thought the food was going to be amazing. Also, the entertainment was very poor and boring, and the pools were freezing and unbearable. The beach is meh 😑- quite small and more like a pool, although they do a great job keeping it clean. The rooms were a little worn out and needed some maintenance, but were very spacious and comfortable. The jacuzzi in the room was a plus and the shower was so big and beautiful. Overall, the staff were super nice! - we had a great time but were disappointed with the food and with so many options, I don’t think we would go back to this property
Stayed 7 nights in Dec 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! We really enjoyed it
Stayed 4 nights in Dec 2024

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with the nicest staff ever! We had a wonderful stay and will definitely be back
Stayed 5 nights in Dec 2024

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience with very attentive and kind workers who worked hard to make our trip memorable and fun.
Stayed 6 nights in Dec 2024

8/10 Good

Vaughn Ray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice property with friendly good staff. Property was large with a lot of walking unless you used the shuttle service. Coffee shop you had to pay for but there was good coffee at Breakfast.
Stayed 7 nights in Dec 2024

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area and the staff! Property a lot of activities to do for people staying longer than a week. Would definitely visit in the future.
Stayed 4 nights in Dec 2024

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at EDSS. We did enjoy the large rooms and liked the idea of the swim out suites. In reality, the swim outs that are elevated are cold and unused. The pools are not heated, not just the swim outs but the main pool. The pools are also heavily shaded which might be lovely in warm months but the I couldn’t even bring myself to do more than dip a toe in December. Each morning we made our way to the Palms side of Seaside Suites and preferred the ocean temperatures for swimming and relaxing. This whole side of the resort has a more friendly vibe and if we ever come back we are definitely Seaside Palms people. Best bar service from Maria!!! She was a star and I hated to see those around me not tipping her. The food on this resort is top notch, not standard bland buffets. We were a little sad that seaside suites only had one restaurant so it felt like we were leaving our hotel to do everything. We didn’t mind the short walks and usually had good luck catching a golf cart ride. The protected beach on Palms side had many varieties of fish eager to eat right from your hands. We did the free catamaran but probably wasn’t worth the long drive and being stuck at the beach club. We left our resort 7:30am and the bus didn’t bring us back until 6:00pm and we almost missed our dinner reservation. We didn’t anticipate it taking so long and that wasn’t explained. Fortunately Javier our Catamarán host was excellent and made it enjoyable even though it was too windy to snorkel.
Stayed 5 nights in Nov 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing...shuttle crew were the best. The experience was top notch
Stayed 7 nights in Dec 2024

4/10 Poor

Stefany

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I recently stayed at this resort and was thoroughly disappointed by the overall experience. While the location had potential, the service and amenities fell far short of expectations. Service and Staff: The service was inconsistent. While the bellboys were great and consistently helpful, many of the women staff responded with passive-aggressive tones, making interactions uncomfortable. The concierge was unhelpful when issues arose, only addressing concerns after escalating frustrations. At GP restaurant, the hostess lied about the wait time, seating a party of 10 ahead of us despite our 40-minute wait. The front desk staff was hit-or-miss—while one gentleman was helpful, a younger woman mishandled our checkout and then gaslit me, claiming she had provided a ticket that she never gave. Dining Experience: The food was underwhelming, lacking flavor and arriving cold when ordered through room service. The delays in service only added to the dissatisfaction. Amenities and Atmosphere: The resort’s amenities were not as advertised. The beach beds had torn towels, and the overall availability of amenities was disappointing. To make matters worse, the music played throughout the resort seemed catered exclusively to older guests, disregarding the preferences of a younger demographic. While there were a few bright spots—these were overshadowed by the unprofessionalism and poor service throughout the resort. Hopefully management intervenes to improve future guest experiences.
Stayed 3 nights in Dec 2024

2/10 Terrible

Tamara

Traveled with partner
Disliked: Amenities, property conditions & facilities
Location. Limited dining.
Stayed 4 nights in Dec 2024

10/10 Excellent

Itzel Gallardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff member at this resort was amazing. The stay was exceptional, definitely exceeded my expectations
Stayed 3 nights in Dec 2024

10/10 Excellent

Danayri Thais

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024