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El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

5.0 star property

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OCEANFRONT POOL SWIM UP SUITE | View from room
Poolside bar
Boating
Interior detail
On the beach, white sand, 2 beach bars

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive

Explore the area

Map
Km 95 Carretera Cancun-Tulum, Kantenah, QROO, 77710
  • Akumal Beach
    ‪18 min drive‬
  • Yal-ku Lagoon
    ‪20 min drive‬
  • Half Moon Bay
    ‪23 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪265 min drive‬

Room options

View all photos for OCEANFRONT SWIM UP SUITE

Free minibar items, desk, blackout drapes, iron/ironing board

OCEANFRONT SWIM UP SUITE

  • 111.9 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for OCEANFRONT HONEYMOON SUITE

Free minibar items, desk, blackout drapes, iron/ironing board

OCEANFRONT HONEYMOON SUITE

  • 581.3 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for OCEANFRONT POOL SWIM UP SUITE

Free minibar items, desk, blackout drapes, iron/ironing board

OCEANFRONT POOL SWIM UP SUITE

  • 111.9 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Premium With Pool View

Free minibar items, desk, blackout drapes, iron/ironing board

Suite Premium With Pool View

  • Sleeps 2
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Suite Luxury With Beach View

Free minibar items, desk, blackout drapes, iron/ironing board

Suite Luxury With Beach View

  • Beach view
  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Suite With Sea View

Free minibar items, desk, blackout drapes, iron/ironing board

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Similar properties

Exterior

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

  • On private beach
  • Pool
  • All inclusive
  • Spa
4.4 out of 5, Excellent, (243)
The price is $466
per night
$466 total
includes taxes & fees
Apr 6 - Apr 7
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

About this property

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

5-star Kantenah property with minibars
Catch some rays at the beach or spend the day relaxing at El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive's full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive offers 188 air-conditioned accommodations with minibars (stocked with some free items) and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, slippers, and hair dryers.

This Kantenah property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

5 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive features 5 outdoor swimming pools and a fitness center. Dining is available at one of the property's 12 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars and 13 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a terrace, tour/ticket assistance, and a garden. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite uncovered self parking and uncovered valet parking are complimentary.

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
DRIFTWOOD GOURMET - This poolside restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.
SEASIDE MARKET - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Open daily.
MIA CASA DORADO - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
KLAY TALAY - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
DRIFTWOOD BAR - Onsite bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 12 restaurants
  • 13 bars/lounges
  • 2 beach bars
  • A coffee shop/cafe

Restaurants on site

  • DRIFTWOOD BAR
  • DRIFTWOOD GOURMET
  • KLAY TALAY
  • MIA CASA DORADO
  • SEASIDE MARKET

Things to do

  • 5 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Area rugs in room
  • Elevator (45 inch wide door)
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free minibar (limited items)
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: USD 40

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Late check-out fee: USD 40

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Dorado Seaside Suites Karisma Gourmet
Dorado Seaside Suites Karisma Gourmet All Inclusive
Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
Dorado Seaside Suites Karisma Gourmet Kantenah
El Dorado Seaside Suites Karisma All Inclusive Kantenah
El Dorado Seaside Suites Karisma
El Dorado Seaside Suites Karisma Kantenah
El Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
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El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seasi Suites by Karism
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El Dorado Seaside Suites Karisma Gourmet All Inclusive
El Dorado Seaside Suites Gourmet All Inclusive Karisma
Hotel El Dorado Seaside Suites, Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
El Dorado Seaside Suites Karisma Gourmet All Inclusive Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Kantenah
El Dorado Seaside Suites Gourmet All Inclusive Karisma Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Kantenah
El Dorado Seaside Suites Gourmet All Inclusive Karisma
El Dorado Seaside Suites by Karisma All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
Hotel El Dorado Seaside Suites, Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 146 out of 270 reviews
Rating 8 - Good. 66 out of 270 reviews
Rating 6 - Okay. 27 out of 270 reviews
Rating 4 - Poor. 17 out of 270 reviews
Rating 2 - Terrible. 14 out of 270 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience with very attentive and kind workers who worked hard to make our trip memorable and fun.
Stayed 6 nights in Dec 2024

8/10 Good

Vaughn Ray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice property with friendly good staff. Property was large with a lot of walking unless you used the shuttle service. Coffee shop you had to pay for but there was good coffee at Breakfast.
Stayed 7 nights in Dec 2024

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area and the staff! Property a lot of activities to do for people staying longer than a week. Would definitely visit in the future.
Stayed 4 nights in Dec 2024

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at EDSS. We did enjoy the large rooms and liked the idea of the swim out suites. In reality, the swim outs that are elevated are cold and unused. The pools are not heated, not just the swim outs but the main pool. The pools are also heavily shaded which might be lovely in warm months but the I couldn’t even bring myself to do more than dip a toe in December. Each morning we made our way to the Palms side of Seaside Suites and preferred the ocean temperatures for swimming and relaxing. This whole side of the resort has a more friendly vibe and if we ever come back we are definitely Seaside Palms people. Best bar service from Maria!!! She was a star and I hated to see those around me not tipping her. The food on this resort is top notch, not standard bland buffets. We were a little sad that seaside suites only had one restaurant so it felt like we were leaving our hotel to do everything. We didn’t mind the short walks and usually had good luck catching a golf cart ride. The protected beach on Palms side had many varieties of fish eager to eat right from your hands. We did the free catamaran but probably wasn’t worth the long drive and being stuck at the beach club. We left our resort 7:30am and the bus didn’t bring us back until 6:00pm and we almost missed our dinner reservation. We didn’t anticipate it taking so long and that wasn’t explained. Fortunately Javier our Catamarán host was excellent and made it enjoyable even though it was too windy to snorkel.
Stayed 5 nights in Nov 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing...shuttle crew were the best. The experience was top notch
Stayed 7 nights in Dec 2024

4/10 Poor

Stefany

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I recently stayed at this resort and was thoroughly disappointed by the overall experience. While the location had potential, the service and amenities fell far short of expectations. Service and Staff: The service was inconsistent. While the bellboys were great and consistently helpful, many of the women staff responded with passive-aggressive tones, making interactions uncomfortable. The concierge was unhelpful when issues arose, only addressing concerns after escalating frustrations. At GP restaurant, the hostess lied about the wait time, seating a party of 10 ahead of us despite our 40-minute wait. The front desk staff was hit-or-miss—while one gentleman was helpful, a younger woman mishandled our checkout and then gaslit me, claiming she had provided a ticket that she never gave. Dining Experience: The food was underwhelming, lacking flavor and arriving cold when ordered through room service. The delays in service only added to the dissatisfaction. Amenities and Atmosphere: The resort’s amenities were not as advertised. The beach beds had torn towels, and the overall availability of amenities was disappointing. To make matters worse, the music played throughout the resort seemed catered exclusively to older guests, disregarding the preferences of a younger demographic. While there were a few bright spots—these were overshadowed by the unprofessionalism and poor service throughout the resort. Hopefully management intervenes to improve future guest experiences.
Stayed 3 nights in Dec 2024

2/10 Terrible

Tamara

Traveled with partner
Disliked: Amenities, property conditions & facilities
Location. Limited dining.
Stayed 4 nights in Dec 2024

10/10 Excellent

Itzel Gallardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff member at this resort was amazing. The stay was exceptional, definitely exceeded my expectations
Stayed 3 nights in Dec 2024

10/10 Excellent

Danayri Thais

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Jacek

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Mauricio, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super helpful at all times. Clean and gigantic rooms, nice amenities and bars, especially by the beach.
Stayed 4 nights in Nov 2024

10/10 Excellent

Timendric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

MARCO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very friendly and helpful. The accommodations are remarkable. I felt so safe being in this resort at whatever hours. Being an adults only resort makes this place ideal for a getaway.
Stayed 3 nights in Nov 2024

4/10 Poor

dJ

Stayed 4 nights in Nov 2024

10/10 Excellent

Mary Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were celebrating our anniversary and the room and property was very nice. We stayed 9 days and everyone was very attentive and helpful. I would definitely come back. The outside of the balcony's need a little attention, but you really didn't notice it. We had a wonderful and relaxing time. I can't say enough about the resort.
Stayed 9 nights in Nov 2024

4/10 Poor

Stephen

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Oct 2024

2/10 Terrible

Marc-Antoine

Stayed 4 nights in Oct 2024

6/10 Okay

Jason

Traveled with partner
Liked: Cleanliness, staff & service
Limited beach, food got us sick the first day.
Stayed 3 nights in Oct 2024

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The whole six days of my stay were wonderful.
Stayed 6 nights in Nov 2024

6/10 Okay

Charnise

Had to change room because of leak over headboard. Overpriced massage. Shuttles took forever.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
resort is clean staff was AMAZING
Stayed 4 nights in Nov 2024

8/10 Good

lissette

Stayed 5 nights in Oct 2024

10/10 Excellent

Natalie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. Carlos at the front desk was so kind and helpful. They care about the guest! It’s clean and a great place to stay.
Stayed 6 nights in Oct 2024

10/10 Excellent

Shantamikia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing. The rooms are huge and very clean. The staff are very pleasant and very accommodating. The grounds are well kept, they have a variety of food options, and entertainment everyday. This was a well deserved experience and we recommend you visit.
Stayed 4 nights in Nov 2024

6/10 Okay

auggie marie

Stayed 4 nights in Oct 2024