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Grand Palladium Colonial Resort & Spa All Inclusive

5.0 star property

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Photo gallery for Grand Palladium Colonial Resort & Spa All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Lobby
Lobby sitting area
Beach bar
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
$294
includes taxes & fees
Dec 9 - Dec 10

Explore the area

View in a map
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪6 min drive‬
  • Place, Ecopark Kantun Chi
    ‪7 min drive‬
  • Place, Akumal Beach
    ‪8 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Room Deluxe

2 bedrooms, down comforters, minibar, in-room safe

Room Deluxe

  • 398 sq ft
  • Sleeps 1

View all photos for Suite Junior

2 bedrooms, down comforters, minibar, in-room safe

Suite Junior

  • 452 sq ft
  • Sleeps 1

View all photos for Suite Luxury

2 bedrooms, down comforters, minibar, in-room safe

Suite Luxury

  • 624 sq ft
  • Sleeps 1

View all photos for Room Deluxe

2 bedrooms, down comforters, minibar, in-room safe

Room Deluxe

  • 398 sq ft
  • Sleeps 4

View all photos for Suite Junior

2 bedrooms, down comforters, minibar, in-room safe

Suite Junior

  • 452 sq ft
  • Sleeps 2

View all photos for Suite Luxury

2 bedrooms, down comforters, minibar, in-room safe

Suite Luxury

  • 624 sq ft
  • Sleeps 2

View all photos for Room Deluxe

2 bedrooms, down comforters, minibar, in-room safe

Room Deluxe

  • 398 sq ft
  • Sleeps 3

View all photos for Suite Junior

2 bedrooms, down comforters, minibar, in-room safe

Suite Junior

  • 452 sq ft
  • Sleeps 3

View all photos for Suite Junior

2 bedrooms, down comforters, minibar, in-room safe

Suite Junior

  • 452 sq ft
  • Sleeps 4

View all photos for Room Deluxe

2 bedrooms, down comforters, minibar, in-room safe

Room Deluxe

  • 398 sq ft
  • Sleeps 3

View all photos for Suite Junior

2 bedrooms, down comforters, minibar, in-room safe

Suite Junior

  • 452 sq ft
  • Sleeps 3

View all photos for Suite Junior

2 bedrooms, down comforters, minibar, in-room safe

Suite Junior

  • 452 sq ft
  • Sleeps 4

View all photos for Room Deluxe

2 bedrooms, down comforters, minibar, in-room safe

Room Deluxe

  • 398 sq ft
  • Sleeps 4

View all photos for Deluxe Garden View

2 bedrooms, down comforters, minibar, in-room safe

Deluxe Garden View

7.4 out of 10
Good
(40 reviews)
  • 397 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Garden View

32-inch flat-screen TV with cable channels, TV, pay movies

Junior Suite Garden View

7.6 out of 10
Good
(7 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Villa Suite Poolside

Romance Villa Suite Poolside | 2 bedrooms, down comforters, minibar, in-room safe

Romance Villa Suite Poolside

  • 629 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single use Garden View

2 bedrooms, down comforters, minibar, in-room safe

Deluxe Single use Garden View

9.8 out of 10
Exceptional
(7 reviews)
  • 397 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Garden View

2 bedrooms, down comforters, minibar, in-room safe

Deluxe Triple Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • 397 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Poolside

2 bedrooms, down comforters, minibar, in-room safe

Junior Suite Poolside

8.6 out of 10
Excellent
(10 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Connecting Suite

2 bedrooms, down comforters, minibar, in-room safe

Connecting Suite

  • 904 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Double Beds

View all photos for Suite Junior with Pool View

2 bedrooms, down comforters, minibar, in-room safe

Suite Junior with Pool View

  • 452 sq ft
  • Sleeps 2

View all photos for Suite Junior with Pool View

2 bedrooms, down comforters, minibar, in-room safe

Suite Junior with Pool View

  • 452 sq ft
  • Sleeps 3

View all photos for Suite Junior

2 bedrooms, down comforters, minibar, in-room safe

Suite Junior

  • 452 sq ft
  • Sleeps 4

View all photos for Suite Junior

2 bedrooms, down comforters, minibar, in-room safe

Suite Junior

  • 452 sq ft
  • Sleeps 3

View all photos for Suite Junior

2 bedrooms, down comforters, minibar, in-room safe

Suite Junior

  • 452 sq ft
  • Sleeps 4

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About this property

Grand Palladium Colonial Resort & Spa All Inclusive

5-star Kantenah property with private beach
Catch some rays on Grand Palladium Colonial Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Grand Palladium Colonial Resort & Spa All Inclusive offers 425 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools and 5 hot tubs are on site. In addition to a children's pool, other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Grand Palladium Colonial Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Colonial Resort & Spa All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 8 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and a steam room. Onsite self parking is complimentary.

Grand Palladium Colonial Resort & Spa All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Grand Palladium Colonial Resort & Spa All Inclusive has 4 restaurants on site.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 4 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 2 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Colonial Grand Palladium
Colonial Palladium
Grand Colonial Palladium
Grand Palladium Colonial Resort All Inclusive
Grand Palladium Colonial All Inclusive Kantenah
Grand Palladium Colonial Resort
Grand Palladium Colonial All Inclusive
Grand Palladium Colonial Resort All Inclusive Kantenah
Palladium Colonial Resort
Palladium Grand Colonial
Grand Palladium Colonial Resort Spa All Inclusive
Pallaum Colonial Inclusive Ka
Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Grand Palladium Colonial Resort & Spa All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 456 out of 1002 reviews
Rating 8 - Good. 296 out of 1002 reviews
Rating 6 - Okay. 119 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 66 out of 1002 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

LAURA M

Stayed 7 nights in Jul 2025

10/10 Excellent

Benjamin, Tucson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service it top notch! It is very safe. I had access to most of 4 resorts! Lots of food and entertainment options.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rudolph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

8/10 Good

Godofredo

Liked: Cleanliness, amenities, property conditions & facilities
Very good service, but the they have a social club membership, they make me waist to much of my vacation time.
Stayed 5 nights in Jul 2025

10/10 Excellent

Amazia Adelyn

Stayed 7 nights in May 2025

10/10 Excellent

Cynthia

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hoteal staff were attentive and carong from beginning to end. Very accommodating! The app for reservations is a bit misleading but the concierge at each lobby are very helpful. The servers at the restaurants provided beyond great customer service. We were surprised everyday with a treat from the person that takes care of the rooms. Sad to leave, but will be back.the food is fenomenal at the resyaurants and at the buffets! Entertainment needs a bit of work, But the beach parties are great...
Stayed 4 nights in Aug 2025

10/10 Excellent

Rafael Ramirez

Stayed 3 nights in Jul 2025

6/10 Okay

Faduma

Stayed 4 nights in Jul 2025

10/10 Excellent

Jacquelyn Ann

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

David Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attentiveness of all staff in the restaurants and pools was amazing. The areas inside the buildings as well as outside were kept very clean.
Stayed 7 nights in Jul 2025

10/10 Excellent

Joanne

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Grand Palladium. We booked Colonial but was bumped into Kantenah and VIP guests. Being VIP guests, we got access to exclusive restaurants and lounges and concierge service. David and Cielo, our concierges, are awesome. They are always a text message away.
Stayed 7 nights in Jul 2025

10/10 Excellent

Kiefer

Traveled with family and small children, Traveled with family
Liked: Amenities
Was just great we will be back for sure
Stayed 4 nights in Jul 2025

8/10 Good

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff. Cielo was very professional.
Stayed 4 nights in Jul 2025

10/10 Excellent

Juan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great very clean the staff is amazing very friendly and always ready to help a lot of things to do for adults and kids
Stayed 6 nights in Jul 2025

10/10 Excellent

Lizeth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Alexander

Stayed 4 nights in Jul 2025

6/10 Okay

Shelly

Traveled with partner
Disliked: Amenities, property conditions & facilities
Staff was very friendly! Our only complaint about our stay was the air conditioning system. Ours did not work in our room and we even had an upgraded room and it was mid July so extremely hot in Mexico. We would complain to our butler several times but they didn’t jump to the needs of the air conditioner.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nadzeya

Liked: Cleanliness, amenities, property conditions & facilities
We liked our
Stayed 5 nights in Jul 2025

10/10 Excellent

Geiner

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Jul 2025

10/10 Excellent

Jo Allen Uson

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Love the wildlife, quiet and eco friendly hotel. Food was amazing! It’s like a party every night. No boring hours
Stayed 3 nights in Jul 2025

8/10 Good

Maria

Stayed 7 nights in Jun 2025

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una experiencia maravillosa. El personal es exepcional y nos hicieron sentir como en casa. Una experiencia de lujo, ¡gracias!
Stayed 7 nights in Jun 2025

10/10 Excellent

Courtney

Stayed 4 nights in Jun 2025

4/10 Poor

Victoria

Stayed 6 nights in May 2025

10/10 Excellent

Kervens

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back from my trip there, was there for 7 days I had a great time, for someone who travels a lot and had many experiences..this resort was top notch and specifically David the concierge from Building 59 he’s the best!! Did not have to go to reception for anything..
Stayed 7 nights in May 2025