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El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

4.5 star property

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Photo gallery for El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

Exterior
4 outdoor pools
12 restaurants, breakfast, lunch, dinner served; international cuisine
Interior detail
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle

Explore the area

Map
Km 95 Carretera Cancun, Tulum Kantenah, Riviera Maya, Carretera Playa, Kantenah, QROO, 77710
  • Akumal Beach
    ‪9 min drive‬
  • Yal-ku Lagoon
    ‪12 min drive‬
  • Half Moon Bay
    ‪12 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for JUNIOR SUITE

JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

JUNIOR SUITE

  • 441.3 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

SWIM UP JUNIOR SUITE

  • 441.3 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM SWIM UP JUNIOR SUITE

PREMIUM SWIM UP JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

PREMIUM SWIM UP JUNIOR SUITE

  • 484.3 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

LUXURY JUNIOR SUITE

  • 530.5 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for BEACHFRONT JUNIOR SUITE

BEACHFRONT JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

BEACHFRONT JUNIOR SUITE

  • 387.5 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM JUNIOR SUITE

PREMIUM JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

PREMIUM JUNIOR SUITE

  • 487.3 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM OCEANVIEW JUNIOR SUITE

PREMIUM OCEANVIEW JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

PREMIUM OCEANVIEW JUNIOR SUITE

  • 484.3 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Similar properties

OCEANFRONT POOL SWIM UP SUITE | View from room

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.3 out of 5, Excellent, (332)
$345 nightly
The price was $627
The price is $345 total
includes taxes & fees
El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

About this property

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

4.5-star Kantenah property with private beach
Catch some rays on El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive offers 380 air-conditioned accommodations with free minibar items and safes. 30-inch Smart televisions come with cable channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and hair dryers. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, NÁAY SPA. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 12 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars and 13 bars/lounges. Wireless Internet access is complimentary. This Colonial property also offers a fitness center, a garden, and a terrace. Onsite uncovered self parking and uncovered valet parking are complimentary.

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive is a smoke-free property.

GOURMET PUB - This restaurant specializes in international cuisine and serves dinner only.
CULINARIUM - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
ARRECIFES - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
GUACAMAYAS BAR - Onsite bar. Open daily.
LA CANTINA BAR - Onsite bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 12 restaurants
  • 13 bars/lounges
  • 2 beach bars
  • A coffee shop/cafe

Restaurants on site

  • ARRECIFES
  • GOURMET PUB
  • GUACAMAYAS BAR
  • LA CANTINA BAR

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive
Sensimar Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Riviera Maya Gourmet All Inclusive
Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive
Sensimar Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive Karisma
Hotel Sensimar Resort Riviera Maya, Gourmet - All Inclusive
Sensimar Resort Riviera Maya, Gourmet - All Inclusive Kantenah
Sensimar Riviera Maya Gourmet All Inclusive Karisma Kantenah
Sensimar Riviera Maya Gourmet All Inclusive Karisma
Sensimar Resort Riviera Maya Gourmet All Inclusive

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 204 out of 321 reviews
Rating 8 - Good. 60 out of 321 reviews
Rating 6 - Okay. 38 out of 321 reviews
Rating 4 - Poor. 13 out of 321 reviews
Rating 2 - Terrible. 6 out of 321 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

david, Lombard

Liked: Cleanliness, staff & service, property conditions & facilities
This was our second time staying at El Dorado in Tulum and it was absolutely incredible as last time. The staff is very friendly, they work hard to maintain the grounds and the beach is incredible. Highly recommend!
Stayed 6 nights in Feb 2025

8/10 Good

Vladimir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 5 nights in Feb 2025

6/10 Okay

Ryan

Traveled with partner
Liked: Cleanliness
felt like not many options for food, same selection everyday. have to wait ten minutes for an average hamburger. I tip well and felt like the service was understaffed and not very happy. Not well explained use of the hotel facilities. I would paid for butler or concierge service but don’t know if that was an opt? Room quality was poor, AC loud but covers noise from doors, toilets and furniture from rooms next door. Was locked out of room for several hours and took 5 trips to front desk to fix. Water to building was off at 4pm so no shower for diner reservations. When water was back on tub ran rust color water and was not taking a bath in that. Didn’t feel the premium suite was worth it.
Stayed 7 nights in Feb 2025

4/10 Poor

Sue

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Jazmin

Traveled with partner
Liked: Cleanliness, amenities
Property was really nice. Workers were really nice. Food wasn’t as pleasing. Only good restaurant was Mia Casa. Me and my partner were so busy with excursions we didn’t get to stay at the property often. But there were little issues in our room that we didn’t get to fix till the end.
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, beautiful beach, several pools and plenty of cabanas and chairs! Food was plentiful and delicious. Drinks were flowing!
Stayed 7 nights in Feb 2025

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the lay of the land, you could either have a beach or pool day! lots of swim up bar pool areas, and just nice big pools to float and enjoy! :)
Stayed 7 nights in Feb 2025

10/10 Excellent

Leslie Anna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice. The grounds around the resort were beautiful, the buildings did show some age. The restaurants need attention we traveled with a group and had issues every time we attempted to go eat. We had very long wait times getting tables average time was 2-3 hours regardless of the time. Overall the staff was excellent I appreciated the fact they understood the importance of GREAT service.
Stayed 5 nights in Jan 2025

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This resort is clean, the staff is amazing and the beach is beautiful.
Stayed 5 nights in Feb 2025

6/10 Okay

Christopher

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff at this resort was very friendly and made activities enjoyable. There were lots of activities that were free to attend each day including crafts, games, and fitness. Food at the restaurants was delicious. Bracelets for the premium section were silly. They were cheaply made and broke frequently & the resort wanted to charge you $100 usd for replacements if lost. Thankfully they didn’t charge us for replacements when broken. Room service was very inconsistent. I ordered the same couple things repeatedly because I liked it the first time and it was never made the same way again. The room was nice but didn’t feel very clean due to stains all over the couches, tub, and bedding. Despite the bedding being changed daily, there were always stains. We also had a sticky ring on our table that stayed with us for most of the trip so I knew they weren’t wiping the table down. ALSO we provided a brand new, never used credit card as payment at the beginning of our trip. The next day we had fraudulent charges on our card when we hadn’t used it for anything else yet. No gas, no atm, NOTHING. Which left us with a sour taste off the bat. Overall the resort was decent. Beautiful beaches, good food, great people. Unfortunately the small things added up for us quickly and we probably won’t return.
Stayed 9 nights in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness
Stayed 13 nights in Jan 2025

10/10 Excellent

Cameron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort, well cared for and all the staff were very friendly.
Stayed 4 nights in Feb 2025

6/10 Okay

Dawn Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Good
Stayed 6 nights in Feb 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Feb 2025

10/10 Excellent

Carolyn Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are fantastic, rooms a bit dated but overall excellent vacation spot
Stayed 10 nights in Jan 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best property for the price

Amazing stay! We love this resort. This was our second time here. We actually liked it better now that Lomas manages it. We stayed here back in 2021 when it was managed by Karisma. Overall, we like all of the improvements. We felt like they are embracing the Mexican culture and brought in some nice entertainment, food, and cultural experiences that are more Mexican. The drink quality went down a little bit compared to when Karisma managed it but we thought the food quality went up. The service from the staff is impeccable. The property is older, but they keep it up and fix issues promptly. They even bought the property next-door and are growing palm trees and expanded the number of beach beds. We loved all of the activities and entertainment, and the spa was very relaxing. They added a beach barbecue towards the end of the property. The chef who runs it is from Argentina and it was amazing. We ate lunch there multiple times. We also loved the Mexican night on the beach. Love the late night tacos, the music, also love the lady who makes traditional Mexican food outside of the main buffet. Over the top awesome-We will definitely come back here again!
Stayed 7 nights in Jan 2025

8/10 Good

Dharmpal

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the beach seating and the staff. The food quality has suffered from our previous few visits.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cleve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the food and the restaurants food and service was awesome. I like the pools and beds! The entrainment !!
Stayed 6 nights in Jan 2025

8/10 Good

Michael, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 10 nights in Jan 2025

8/10 Good

Rachel, Charleston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful. One of the best massages ever at the spa, I highly recommend! Lots of food options, double check your reservations as we were accidentally booked for 2 different restaurants on the same night. Rooms were a little outdated but we spent everyday on the beach in a bali bed. We'll definitely return!
Stayed 5 nights in Jan 2025

10/10 Excellent

Tempest

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were extremely helpful and understanding. Some wait times for the restaurants were long so get reservations when you can. Did not wamt to leave
Stayed 6 nights in Jan 2025

10/10 Excellent

Amelia Doreen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for accommodating my friend and i to stay on lower level next door to each other. As seniors felt very well loojed after . Thexroom was beautiful withca view

10/10 Excellent

Barbera Christena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation.. thx for accomodating a senior and her friend to stay next doir . The food andxservices were excellent
Stayed 7 nights in Jan 2025