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TRS Yucatan Hotel - Adults Only - All Inclusive

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TRS Yucatan Hotel - Adults Only - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
Lobby
3 outdoor pools, pool umbrellas, sun loungers

Reviews

9.2 out of 10

Wonderful

Popular amenities

Explore the area

Map
Ctra Chetumal-Puerto Juarez Km, 256-100, Municipio Solidaridad, Kantenah, QROO, 77710
  • Cenote Azul
    5 min drive
  • Restaurante Helios
    1 min walk
  • ADO Tourist Terminal Playa del Carmen
    26 min drive
  • Tulum Intl. Airport (TQO)
    73 min drive

Room options

View all photos for Junior Suite single use Garden View

Minibar, in-room safe, desk, blackout drapes

Junior Suite single use Garden View

  • 646 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Romance Bungalow Single use by the lake

Minibar, in-room safe, desk, blackout drapes

Romance Bungalow Single use by the lake

  • 722 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite Private Pool Garden View

Minibar, in-room safe, desk, blackout drapes

Junior Suite Private Pool Garden View

  • 786 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, blackout drapes

Junior Suite Garden View

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Poolside Ocean View

Junior Suite Poolside Ocean View | Minibar, in-room safe, desk, blackout drapes

Junior Suite Poolside Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Romance Bungalow by the lake

Minibar, in-room safe, desk, blackout drapes

Romance Bungalow by the lake

  • 722 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Jacuzzi Terrace Poolside

Junior Suite Jacuzzi Terrace Poolside | Minibar, in-room safe, desk, blackout drapes

Junior Suite Jacuzzi Terrace Poolside

  • 646 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Poolside

Junior Suite Poolside | Minibar, in-room safe, desk, blackout drapes

Junior Suite Poolside

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite Private Pool Garden View

Minibar, in-room safe, desk, blackout drapes

Suite Private Pool Garden View

  • 1292 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Garden View

Suite Garden View | Minibar, in-room safe, desk, blackout drapes

Suite Garden View

  • 807 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite Private Pool Poolside

Minibar, in-room safe, desk, blackout drapes

Junior Suite Private Pool Poolside

  • 786 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Poolside

Minibar, in-room safe, desk, blackout drapes

Suite Poolside

  • 807 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite Jacuzzi Terrace Poolside

Minibar, in-room safe, desk, blackout drapes

Suite Jacuzzi Terrace Poolside

  • 807 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

TRS Yucatan Hotel - Adults Only - All Inclusive

5-star Kantenah property with private beach
Catch some rays on TRS Yucatan Hotel - Adults Only - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 14 restaurants.
TRS Yucatan Hotel - Adults Only - All Inclusive offers 454 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

TRS Yucatan Hotel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At TRS Yucatan Hotel - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 14 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 20 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a spa tub, a steam room, and a fitness center. Onsite self parking is complimentary.

TRS Yucatan Hotel - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
El Gaucho - This steakhouse specializes in Argentinean cuisine. Guests can enjoy drinks at the bar.
Tentazione - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
La Boheme - This restaurant specializes in French cuisine. Guests can enjoy drinks at the bar. Open daily.
Helios - This restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 14 restaurants
  • 20 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Gaucho
  • Helios
  • La Boheme
  • Tentazione

Things to do

  • 3 outdoor pools
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 2006
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Facilities fee: USD 35 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or spa tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palladium Yucatan Royal Suites
Royal Suites Palladium Yucatan
Royal Suites Yucatan Palladium Kantenah
Royal Suites Yucatan Palladium Resort
Royal Suites Yucatan Palladium Resort Kantenah
Royal Suites Yucatan Adults All Inclusive Kantenah
Royal Suites Yucatan Adults Kantenah
Royal Suites Yucatan Adults All Inclusive
Royal Suites Yucatan Adults
The Royal Suites Yucatan
TRS Yucatan Hotel Adults All Inclusive Kantenah
TRS Yucatan Hotel Adults All Inclusive
TRS Yucatan Adults All Inclusive Kantenah
TRS Yucatan Adults All Inclusive
The Royal Suites Yucatan Adults Only All Inclusive
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Adults Inclusive
Trs Yucatan Inclusive Kantenah
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah

TRS Yucatan Hotel - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1014 out of 1343 reviews" "
Rating 8 - Good. 178 out of 1343 reviews" "
Rating 6 - Okay. 60 out of 1343 reviews" "
Rating 4 - Poor. 45 out of 1343 reviews" "
Rating 2 - Terrible. 46 out of 1343 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Saundra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love TRS so much this was our second time back within 3 months. Fernanda was an absolute gem 💎!!! She was so attentive and provided so much detail to my weekend birthday celebration. George (Butler) was great. He even gave us a bottle of Moet and arranged a birthday decoration in the room. Overall we loved our stay at TRS
Stayed 4 nights in Sep 2024

2/10 Terrible

Wootack

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Gayatri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Daykel, SUNRISE

Traveled with family
Liked: Staff & service
Not a 5 stars Hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great service and kind people!
Stayed 3 nights in Sep 2024

4/10 Poor

sangha

Traveled with group
Disliked: Cleanliness, property conditions & facilities
If you got all the time, this is the one. But i was there for 3 days and I did not get to envoy all the resort because it is too big and transportation is inconvenient. You have to literally wait for the shuttles at least 5~20 minutes depends area you go to. Feel like they make you visitors spend time waiting most of the day. And this was during slow season. Rooms- we changed twice because of musty smell and untidy room. Sheets and all the clothes are humid, spotty. Room walls are old, and wet. Room phone is hard to function, looks like one from 90s home phone that you can barely hear.
Stayed 2 nights in Sep 2024

8/10 Good

Gabrielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the property overall, loved our room with private pool. Our butler Ricardo was professional and personable. The one thing we did not love is how there was an array of sales pitches.
Stayed 5 nights in Sep 2024

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Mikkel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 very hospitable highly recommended. Definitely coming back in the future
Stayed 2 nights in Sep 2024

10/10 Excellent

Amelia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at TRS Yucatán was incredible. Best service I’ve ever experienced from the butlers to the waitstaff at all the restaurants, everyone went above and beyond. Fernanda, our expedia concierge, was so attentive and made our stay so special with decorations on our table to celebrate my boyfriend’s birthday. All of the restaurants were delicious and the chefs were all willing to cater to my vegetarian diet by providing multiple options to choose from. We also used the onsite scuba center to dive the cenotes which was incredible and well organized. We felt very safe with our dive guide Chris. Would definitely recommend TRS Yucatán Hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Cody

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 5 nights in Sep 2024

8/10 Good

Rebecca

Liked: Staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

4/10 Poor

Sully

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

amalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Teleola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few girlfriends and I went to TRS to celebrate a bachelorette. Before we got there, Fernanda extended her services to help plan our trip to make it special and memorable. To say she exceeded our expectations is an understatement! She made every aspect of our stay feel exclusive and so special! From unexpected personal touches at dinner reservations, shout outs and VIP treatment at events being held at the hotel, and the way she took the lead in helping us decorate our hotel rooms for the bride to be. We are so greatful, and because of her, our stay more than exceeded our expecations and we will gladly be back! Great trip. Thank you!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jean, Cape Coral

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TRS Yucatan team has one of the most welcoming and supportive staff. From the beginning of the trip, they make sure all your needs are being fulfilled. Every employee from each department was attentive to all the guests throughout the stay. I met people who have been coming to TRS Yucatan for the past six years and that’s a clear sign of how amazing the employees are. Many dining options and relaxing areas for any taste. Excellent job!
Stayed 5 nights in Sep 2024

10/10 Excellent

Kirsty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay for my birthday. This hotel is the definition of luxury. Fernanda was the BEST customer service person I’ve ever dealt with and Monica was amazing as well. Thank you so much for such an incredible experience. I will be back soon.
Stayed 4 nights in Sep 2024

2/10 Terrible

Lisa Moreno, Corpus Christi

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
TRS has to be the worst all inclusive I have ever stayed at. They push the upgraded rooms which we purchased but wouldn’t listen to our complaints about our AC not cooling. After the third day of numerous complaints, and getting a severe sinus infection from the black mold in the room. We were told the compressor needed to be replaced. What’s frustrating is that for 3 days we were told we were the problem because we lowered the AC too low. My husband had to get a taxi & leave the property to go get me antibiotics & steroids to treat my infection. Fernanda, Johnathan & Jorge all managers apologized & tried to put rose petals on on a few of our tables when I could attempt to make it out for dinner but the one night they were supposed to offer free bottle of champagne at the cabaret dinner show we paid for, the waiter never offered it to us. He also only brought my dinner out but never my husbands. All the food lacks flavor. The customer service has no follow through or true desire to assist in customers needs. The only thing we may have enjoyed might have been our spa day but that was ruined by our multiple encounters with pointless technicians. I spent the bulk of my trip in my 2nd room very sick. This was a wasted trip. I do not recommend getting room 6606. The butlers offer no help. They don’t keep up the rooms or take care of it the way they should. Not once did they try to offer a discount for our inconvenience at checkout. I would not stay at this resort.
Stayed 7 nights in Sep 2024

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Jessica

Stayed 3 nights in Aug 2024

8/10 Good

Eisha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Resort is huge and beautiful. However, everything is a bit far apart so walking can be a bit much. Food from the restaurants were really good, I didnt like the buffet food. The grill burgers really good. They have hookah however, I wouldn’t recommend it. Bad part is after 11 there is really nothing to do. Nearest party spot is 45-60 away. Airport is an hr away as well. Still very nice overall
Stayed 3 nights in Sep 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Shirley

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property , facilities and food are great in general. But main issue is that the staff are not well trained . I felt like being scammed as staff sell us a premium package but not able to book the restaurant. Then it took us so much time to get the issue resolved . The property most common area has no AC or very limited For the restaurant , they should consider to remove the process for customers to wait for waitress to lead to the table , in general wait time is more than 15 minutes Also the butler service is totally useless
Stayed 4 nights in Sep 2024