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Unico Hotel Riviera Maya - Adults Only - All Inclusive

5.0 star property

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Photo gallery for Unico Hotel Riviera Maya - Adults Only - All Inclusive

5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Property video
On the beach, white sand, sun loungers, beach umbrellas
Reception
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
$568
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
Manzana 22 Carretera Chetumal-Pto Juare, Km 260, Kantenah, QROO, 77710
  • Place, Akumal Beach
    ‪7 min drive‬
  • Place, Yal-ku Lagoon
    ‪10 min drive‬
  • Place, Half Moon Bay
    ‪10 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Pure Wellness Alcoba

View from room

Pure Wellness Alcoba

  • 624 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Swim-up Pool - King Bed

Down comforters, free minibar, in-room safe, individually decorated

Alcoba Swim-up Pool - King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - Tropical View

View from room

Estancia Suite - Tropical View

  • 1270 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean Front - Queen Beds

Down comforters, free minibar, in-room safe, individually decorated

Alcoba Ocean Front - Queen Beds

  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Alcoba Ocean View - King Bed

View from room

Alcoba Ocean View - King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - One Bedroom Ocean View

Down comforters, free minibar, in-room safe, individually decorated

Estancia Suite - One Bedroom Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 1270 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean Front - King Bed

Down comforters, free minibar, in-room safe, individually decorated

Alcoba Ocean Front - King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - Two Bedroom Ocean View

Down comforters, free minibar, in-room safe, individually decorated

Estancia Suite - Two Bedroom Ocean View

  • 1894 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Alcoba Tropical View - King Bed

Alcoba Tropical View - King Bed | Down comforters, free minibar, in-room safe, individually decorated

Alcoba Tropical View - King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean View - Queen Beds

Down comforters, free minibar, in-room safe, individually decorated

Alcoba Ocean View - Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Alto Ocean View King

View from room

Alto Ocean View King

10.0 out of 10
Exceptional
(3 reviews)
  • 624 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Alto Panoramica Ocean View

Down comforters, free minibar, in-room safe, individually decorated

Alto Panoramica Ocean View

8.0 out of 10
Very good
(1 review)
  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Tropical View - Queen beds

Down comforters, free minibar, in-room safe, individually decorated

Alcoba Tropical View - Queen beds

  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Unico Hotel Riviera Maya - Adults Only - All Inclusive

5-star Kantenah resort with private balconies
Catch some rays at the beach or spend the day relaxing at Unico Hotel Riviera Maya - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Unico Hotel Riviera Maya - Adults Only - All Inclusive offers 448 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and espresso makers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Esencia Wellness. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Unico Hotel Riviera Maya - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Unico Hotel Riviera Maya - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 swim-up bars and 6 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive resort also offers a hot tub, a steam room, and a fitness center. Onsite self parking and valet parking are complimentary.

Unico Hotel Riviera Maya - Adults Only - All Inclusive is a smoke-free property.

Cueva Siete - This restaurant specializes in Mexican cuisine.
Mi Carisa - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Mura House - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
20.87 Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
AVEC - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 swim-up bars
  • 3 poolside bars
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 20.87 Restaurant
  • AVEC
  • Cueva Siete
  • Mi Carisa
  • Mura House

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways

More

  • 10 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Unico Hotel Riviera Maya Solidaridad
Unico Riviera Maya Solidaridad
UNICO 20 87 Hotel Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adul
Unico Riviera Maya Inclusive
Unico Hotel Riviera Maya Adults Only
Unico Hotel Riviera Maya Adults Only All Inclusive
UNICO 20 87 Hotel Riviera Maya Adults Only All Inclusive
Unico Hotel Riviera Maya - Adults Only - All Inclusive Resort
Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah

Reviews

Unico Hotel Riviera Maya - Adults Only - All Inclusive Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 654 out of 949 reviews
Rating 8 - Good. 159 out of 949 reviews
Rating 6 - Okay. 85 out of 949 reviews
Rating 4 - Poor. 25 out of 949 reviews
Rating 2 - Terrible. 26 out of 949 reviews

Reviews

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't rush people when they are on vacation and enjoying a meal alone. Please!!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Veronica, East Point

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Carrie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and service were amazing. Everyone was friendly and helpful.
Stayed 4 nights in Jul 2025

8/10 Good

Fernando

Stayed 2 nights in Jul 2025

6/10 Okay

Amalia

Liked: Cleanliness, property conditions & facilities, room comfort
They were very pushy in selling their time share that they said wasn’t a timeshare, but it was. They told us the meeting would only be 90 minutes, but we were there closer to 3 hours.
Stayed 9 nights in Jun 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff and food is amazing. Beach is the only issue. Too much seaweed.
Stayed 3 nights in Jul 2025

10/10 Excellent

Breanna Terese Greco

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Unico was incredible easily the nicest resort we’ve ever visited! From the moment we arrived, the staff treated us like royalty always friendly, kind, and helpful. Since we booked through Expedia, we got a free room upgrade to a stunning swim-up suite, plus spa credits that covered 65% of our massage cost, which was great since spa prices are very high. The food was amazing no buffets (except breaky), just beautifully presented meals at top-notch restaurants, plus 24/7 room service and poolside options. Everything we ordered came hot and exactly on time, with such kind staff delivering it. There were fun daily water activities like spin and aqua fit. The entertainment team made it extra special, Sebastian and Papi Chulos kept us laughing, Ricardo taught the best dance classes, and Manu made bingo so fun! Their energy was infectious! We also loved seeing gentle coatis, iguanas, and lizards around the resort such a cool touch! We also loved that the staff seemed to respect them a lot and let them just do their thing! Lastly I want to give a huge shoutout to our amazing concierge Raul, he was truly a blessing for us he booked all our reservations right when we got there which we were so thankful for! He checked in on us everyday, he made an effort to ask where we were and came to find us at the pool just to chat and ask us if we needed anything! His english was absolutely perfect as well which made him very easy to communicate with and answer any questions we had!
the beach!
ricardo teaching an amazing dance lesson!
superbia menu dinner, I am a vegetarian so they gave me bbq cauliflower it was outstanding!
the view from outside our swim up pool!
Stayed 6 nights in Jul 2025

8/10 Good

Sherene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained. Overall employees were friendly but a few not so much. upgraded Swim up pool room was great, Food 7/10. Room service was better than most restaurants. Did not like you could not just check in, long spill to get you to attend membership presentation. Had to have reservations for restaurants. This is more a relaxing atmosphere, not much nightlife. great for Honeymoon.
Stayed 5 nights in Jul 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
I loved Unico staff
Stayed 5 nights in Jul 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay at Unico Resort in the Riviera Maya. The property is beautiful—modern, elegant, and immaculately maintained. Everything from the rooms to the pool areas and restaurants felt luxurious and thoughtfully designed. The quality of service was exceptional across the board, but a special thank you goes to Janet, our personal concierge. She went above and beyond to make our trip seamless and personalized. Whether it was helping with reservations, arranging activities, or just checking in to make sure we had everything we needed, she was incredible! If you're looking for a relaxing, high-end getaway with top-notch customer service, Unico should be at the top of your list. We can't wait to go back!
Stayed 7 nights in Jul 2025

10/10 Excellent

Debbie D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unico was very clean and quite property. The food and the drinks were excellent. All staff were friendly. Our concierge, Eduardo, was kind and checked in on us daily. He answered any questions we had without delay. This is definitely more of a stay at the resort and chill at the pool kind of place. Harder to go into town when compared to Cancun.
Stayed 4 nights in Jul 2025

6/10 Okay

Lamar

Stayed 7 nights in Jun 2025

6/10 Okay

Sophorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Marina

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
12/10
Stayed 3 nights in Jul 2025

10/10 Excellent

Dante

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Leydi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel!
Stayed 2 nights in Jul 2025

10/10 Excellent

CARLOS ESTEBAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Juan Manuel, Gardena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness’s was great service was great . Staff was amazing . Dissatisfied with the beach full of sea weed and stale steel treats in the room
Stayed 5 nights in Jun 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge Eduardo was incredible! House keeping was amazing and so kind and tentative. Fantastic resort- will be back!
Stayed 6 nights in Jul 2025

8/10 Good

Arnaldo

Liked: Cleanliness, amenities, property conditions & facilities
Overall it was a very solid experience. Food was good and service was great. Cocktails were the thing they did best, everywhere we went they were delicious. Food options did feel a bit limited after a few days. The resort had a horrible smell as you got close to the beach because of seaweed. More so than other places in area so would encourage they increase clean up efforts. While not totally their fault made using the pool only option and smell carried over to the pool area too. Not hotels fault but cab situation was a bit of mess and pricing was all over the place (generally incredibly expensive / inflated) making it economically impractical to leave resort (e.g., round trip to Tulum 30 mins away was $200 or playa del Carmen was $160). Rooms were good, but felt a bit “dirtier” than you would expect for a place of this quality. I probably wouldn’t go back, but could understand if others enjoyed it more than I did.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dalmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Jul 2025

10/10 Excellent

Mohammed Nufil

Stayed 6 nights in Jul 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Renea

Stayed 2 nights in Jul 2025

10/10 Excellent

BRENDA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great, the rooms are good size. The property is located in the middle of a big road between playa del carmen and Tulum and there’s nothing around. You need to take a taxi if you want to go downtown Tulum, or playa del Carmen and the taxi prices are ridiculously expensive. You can’t take uber in here. I would recommend this place if you have a car or if you plan to stay in the hotel the whole time.
Stayed 4 nights in Oct 2023