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Unico Hotel Riviera Maya - Adults Only - All Inclusive

5.0 star property

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5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Property video
On the beach, white sand, sun loungers, beach umbrellas
Down comforters, free minibar, in-room safe, individually decorated
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
$517
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
Manzana 22 Carretera Chetumal-Pto Juare, Km 260, Kantenah, QROO, 77710
  • Place, Akumal Beach
    ‪7 min drive‬
  • Place, Yal-ku Lagoon
    ‪10 min drive‬
  • Place, Half Moon Bay
    ‪10 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Estancia Suite - One Bedroom Ocean View

Down comforters, free minibar, in-room safe, individually decorated

Estancia Suite - One Bedroom Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 1270 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean View - King Bed

View from room

Alcoba Ocean View - King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - Two Bedroom Ocean View

Down comforters, free minibar, in-room safe, individually decorated

Estancia Suite - Two Bedroom Ocean View

  • 1894 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Alcoba Ocean Front - King Bed

Down comforters, free minibar, in-room safe, individually decorated

Alcoba Ocean Front - King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Swim-up Pool - King Bed

Down comforters, free minibar, in-room safe, individually decorated

Alcoba Swim-up Pool - King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean Front - Queen Beds

Down comforters, free minibar, in-room safe, individually decorated

Alcoba Ocean Front - Queen Beds

  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Estancia Suite - Tropical View

View from room

Estancia Suite - Tropical View

  • 1270 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Alto Ocean View King

View from room

Alto Ocean View King

10.0 out of 10
Exceptional
(3 reviews)
  • 624 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Pure Wellness Alcoba

View from room

Pure Wellness Alcoba

  • 624 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Tropical View - Queen beds

Down comforters, free minibar, in-room safe, individually decorated

Alcoba Tropical View - Queen beds

  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Alto Panoramica Ocean View

Down comforters, free minibar, in-room safe, individually decorated

Alto Panoramica Ocean View

8.0 out of 10
Very good
(1 review)
  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean View - Queen Beds

Down comforters, free minibar, in-room safe, individually decorated

Alcoba Ocean View - Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Alcoba Tropical View - King Bed

Alcoba Tropical View - King Bed | Down comforters, free minibar, in-room safe, individually decorated

Alcoba Tropical View - King Bed

9.8 out of 10
Exceptional
(10 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Unico Hotel Riviera Maya - Adults Only - All Inclusive

5-star Kantenah resort with private balconies
Catch some rays at the beach or spend the day relaxing at Unico Hotel Riviera Maya - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Unico Hotel Riviera Maya - Adults Only - All Inclusive offers 448 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and espresso makers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Esencia Wellness. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Unico Hotel Riviera Maya - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Unico Hotel Riviera Maya - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 swim-up bars and 6 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive resort also offers a hot tub, a steam room, and a fitness center. Onsite self parking and valet parking are complimentary.

Unico Hotel Riviera Maya - Adults Only - All Inclusive is a smoke-free property.

Cueva Siete - This restaurant specializes in Mexican cuisine.
Mi Carisa - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Mura House - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
20.87 Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
AVEC - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 swim-up bars
  • 3 poolside bars
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 20.87 Restaurant
  • AVEC
  • Cueva Siete
  • Mi Carisa
  • Mura House

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways

More

  • 10 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Unico Hotel Riviera Maya Solidaridad
Unico Riviera Maya Solidaridad
UNICO 20 87 Hotel Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adul
Unico Riviera Maya Inclusive
Unico Hotel Riviera Maya Adults Only
Unico Hotel Riviera Maya Adults Only All Inclusive
UNICO 20 87 Hotel Riviera Maya Adults Only All Inclusive
Unico Hotel Riviera Maya - Adults Only - All Inclusive Resort
Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah

Unico Hotel Riviera Maya - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 925 reviews
Rating 8 - Good. 157 out of 925 reviews
Rating 6 - Okay. 84 out of 925 reviews
Rating 4 - Poor. 25 out of 925 reviews
Rating 2 - Terrible. 25 out of 925 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amruta Sandeep, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2025

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We truly enjoyed the stay. The property had simple lines beautifully decorated and very relaxing. Our favorite part was no children. The beach was not the best but was due to the time of the year with the sea algae. Beds are very comfortable and you get a choice of what type and how many pillows you want. Also, you get to choose the aroma therapy for the room. They only have 4 restaurants, our favorite was the Italian but Al of the restaurants have amazing food.
Balcony jacuzzi
Lobby
Lobby
Stayed 4 nights in Jun 2025

10/10 Excellent

Chantel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was my 2nd time visiting this resort and it never disappoints. I was given a personal concierge who made dinner reservations for the entirety of my stay, she sent daily schedules for activities and messaged me every morning and throughout the day to ensure my satisfaction.
Stayed 3 nights in Jun 2025

10/10 Excellent

Silviades

Traveled with family
Liked: Cleanliness, amenities
Everything at unico was good, the only bad experience i had was at a restaurant at dinner time. I couldn’t go in because I had short sleeves. I understand bout the dress code but I wish the person in charge of getting my dinner set up would have let me know. Overall all was good great hotel.
Stayed 4 nights in Jun 2025

6/10 Okay

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything about the property! Especially our host, Janet, who arranged all of our incredible excursions for us, and even had a nice bath waiting when we got home. We felt like every meal was delicious. There were no shortage of options and we really felt like we were living in luxury. Also recommend the excursion with zip lining ATB rides in cave swimming. Also, the Mixology class was awesome! We can’t wait to go back.
Stayed 5 nights in Jun 2025

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I came for a kid free relaxing vacation and the Unico 2087 did not disappoint. We got a swim out room behind one of the main pools and it was a prime location. Not super private if that’s what you are looking for. But we loved the location. The pool waiter would come by and get us drinks and food. We especially love Daniel and Saul made the best drinks. We would enjoy the main pools in the morning and head to our room pool in the afternoon. We were close enough to the main pool we could still enjoy the music. One of my favorite parts of the day was the crafts the resort put on daily. We painted sunsets and did some bead work. It was lots of fun and gave us neat souvenirs. As for the food it was some of the best food we have ever had on vacation. We tried every restaurant but our two favorites were the Mexican restaurant and the Japanese restaurant. Overall if you are looking for an adults only relaxing vacation we great food this is the resort for you.
Stayed 7 nights in Jun 2025

8/10 Good

Brittany

Traveled with group
Liked: Cleanliness, property conditions & facilities
The staff, especially our concierge Eduardo was amazing. The food and drinks were also. The property was small and underwhelming for nighttime activities. They also did nothing to combat the obscene piles of seaweed that suffocated the beach and the nauseating smell was so overwhelming on parts of the resort that it literally made me vomit.
Stayed 4 nights in Jun 2025

10/10 Excellent

Marshall

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing
Stayed 3 nights in Jun 2025

10/10 Excellent

YENNY KARLA

Stayed 2 nights in Jun 2025

10/10 Excellent

Suly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Jun 2025

10/10 Excellent

Gabriella Marie

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful & relaxing experience, all of the staff was very helpful and nice!
Stayed 4 nights in Jun 2025

2/10 Terrible

Katarina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Drinks were so watered down. Staff was unwelcoming especially at the restaurants. Beach full of seaweed. It should definitely be a disclosure on the website because I love the beach. Don’t advertise something that we cannot use. We were harassed to sign up for time share/ loyalty program plus all the other promotions starting at the airport. The representatives were so pushy and would not stop calling our phones. Plz be prepared for that. Spa is overly priced and you won’t get the full amount of time. Bar that was supposed to close at 2 closed at midnight. We were kicked out of our swim up pool because it opens/closed at the same time the pool does. Like really? First time getting that so maybe that’s how they all do it , but if that’s the case, it is definitely not worth the extra 200+ dollars. It took housekeeping over three hours to bring us more towels that I had to go out and search for them myself. The air conditioner kept going out. Room service was unavailable and not as advertised . Please please please save your coins. This was by far one of my worst experiences on a resort and made my desire to travel to mexico disinclined. Terrible, terrible, terrible . from the staff to the amenities. From the food to the drinks, just an overall terrible experience please if I could give this place a negative infinity I would.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ndidiamaka

Stayed 4 nights in May 2025

10/10 Excellent

Johnnathan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Joseph Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Omar, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Cason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved every second of our stay here! Everyone was so nice and helpful the entire time! Would definitely recommend staying here!
Stayed 8 nights in May 2025

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to explain my experience that I had Unicorn! It was my nieces wedding.I was to walk her up the isle.15 minutes before they were to pick me up in the golf cart the zipper in my dress gets stuck!!!!! I went done to see if any of the staff could help me. No one could get the zipper all the way up .Then a staff member asked me to come in the bathroom to see if she could help me. When she got the zipper up to the top of the dress the whole zipper broke but was still attached at the top! The staff member ask one of the girls to find her needle and thread and she sewed my dress all the way up !!! This women was amazing her name was Karen . She when well over the call of duty . I have never been any where that gave me that much concern or care . She is a model employee, she needs to be recognized for her kindness and effort that she put in to helping me .The wedding was on May 17 ,and Karen is my hero ! Thank you GAIL
Stayed 4 nights in May 2025

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a tremendous stay. Always is. They are very accommodating and so friendly. We had 2 small hiccups while there in regards to the cleanl
Stayed 2 nights in May 2025

2/10 Terrible

Likethia

Traveled with partner
This resort is nothing like the photos you see on social media. It’s not worth the money at all. A/c doesn’t work at night, I would not recommend this resort
Stayed 2 nights in May 2025

10/10 Excellent

Brandon

Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

4/10 Poor

Eileen

Traveled with group
Disliked: Amenities
We have been to several resorts in the Riviera Maya area and we were excited to try this one. Unfortunately, it did not live up to our expectations. PROS: the staff was very friendly/attentive, food was good, drinks were great. It’s a smaller resort so it never felt crowded, even though they were at full capacity. CONS: one of our guests had a family medical emergency and could not make the flight. I had put her name for our second room, even though I booked and paid for the trip under my name. Upon check-in, the hotel told us that we would have to pay for another room because that guest was not present. I had contacted the property through Expedia to tell them about this the night prior. I explained our situation and showed my payment receipt and continued to be told that we would have to pay for an additional room. Only after requesting to speak to the manager and showing him my receipt, and an excessive amount of explanation were they willing to let us check in. Additional negatives include: nonexistent beach (about 5 feet thick of seaweed - not the resort’s fault, but they make no attempt to cleaning it up like the other resorts do so the terrible smell walks up to the pool area), very poor Wi-Fi, black bottomed pools felt like stepping into a hot tub (not refreshing), hot bedrooms (thermostat didn’t seem to work well), staff pushing to take their property vacation club tour, tipping required to get room serviced with replenished towels.
Stayed 5 nights in May 2025

10/10 Excellent

Derrick

Stayed 2 nights in May 2025