The hotel offers a restaurant. Wireless Internet access is complimentary. In addition to a full-service spa, Hawaii Island Retreat features an outdoor pool and a spa tub. Event facilities measuring 1200 square feet (111 square meters) include conference space. This Victorian hotel also offers a 24-hour fitness center, a rooftop terrace, and spa services. Concierge services and wedding services can be provided. Onsite self parking is complimentary.
Hawaii Island Retreat is a smoke-free property.
Hawaii Island Retreat offers 16 accommodations with complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Cribs/infant beds (surcharge) are also available. Housekeeping is provided on request.
Free self parking
Available in some public areas: Free WiFi
Full breakfasts are available for a surcharge and are served each morning between 8:30 AM and 9:30 AM.
Ula Ula Dining Room - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Reservations are required.
Maluhia Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Children under 16 years old are not allowed in the spa without adult supervision.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at 5:00 PM
Check-in time starts at 3:00 PM
Minimum check-in age is: 21
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-139-285-2992-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is TA-139-285-2992-01. This property accepts Visa, Mastercard, Discover, JCB International, debit cards, and cash.
For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Annual carbon offsets
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Water dispenser use by guests actively encouraged
Property does not follow sanitization practices of any association
Staffed front desk
Smoke detector
Front desk opens daily at 8:00 AM
Front desk closes daily at 5:00 PM
Guest accommodation is not sealed after cleaning
Cashless transactions are available
Masks are compulsory at the property
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 5
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
State tax ID - TA-139-285-2992-01
Individually-wrapped food options are available for breakfast
Debit cards
Gap period enforced between guest stays - 72 hours
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.