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Das Alpenhaus Kaprun

4.0 star property

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Sundeck
Sundeck
Sauna, hot tub, steam room, body treatments, hot stone massages
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Parking available
  • Room service
  • Hot Tub

Explore the area

Map
Schlossstrasse 2, Kaprun, Salzburg, 5710
  • Kaprun Castle
    ‪11 min walk‬
  • Sigmund-Thun Gorge
    ‪4 min drive‬
  • Kitzsteinhorn Cable Car
    ‪9 min drive‬

Room options

View all photos for Superior Double Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room, Balcony

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room, Balcony

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, Balcony

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Double Room

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Das Alpenhaus Kaprun

4-star Kaprun hotel with restaurant
A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a restaurant, a 24-hour fitness center, and a bar/lounge.
Das Alpenhaus Kaprun offers 122 accommodations with minibars and safes. These individually decorated accommodations have separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Kaprun hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

ALPEN.VEDA.SPA has 5 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Das Alpenhaus Kaprun features an indoor pool and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 2476 square feet (230 square meters) include conference space. This hot springs hotel also offers a hot tub, a 24-hour fitness center, and a sauna. Onsite parking is available (surcharge), along with a car charging station.

Das Alpenhaus Kaprun is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Alpenhaus Restaurant - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Covered self parking on site (EUR 12 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Alpenhaus Restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Full-service spa
  • Golf driving range
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,476 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 19 per pet, per night
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.55 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: EUR 4.05 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 12 per night (in/out privileges)
  • Pet fee: EUR 19 per pet, per night
  • Late check-out fee: EUR 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from June to September
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpenhaus Kaprun
Das Alpenhaus
Das Alpenhaus Hotel
Das Alpenhaus Hotel Kaprun
Das Alpenhaus Kaprun
Kaprun Alpenhaus
Kaprun Das Alpenhaus
Das Alpenhaus Kaprun Hotel
Steigenberger Hotel Kaprun
Das Alpenhaus Kaprun Hotel
Das Alpenhaus Kaprun Kaprun
Das Alpenhaus Kaprun Hotel Kaprun

Das Alpenhaus Kaprun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 170 out of 299 reviews
Rating 8 - Good. 107 out of 299 reviews
Rating 6 - Okay. 14 out of 299 reviews
Rating 4 - Poor. 5 out of 299 reviews
Rating 2 - Terrible. 3 out of 299 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kimberley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Saleh

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Very bad

I was given the worst room in the When I asked them to change my room, they excused themselves by saying that the hotel was fully booked and that I had another room for another guest. This is disgusting discrimination. I will not repeat the experience. They ruined my vacation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ahmed

Liked: Staff & service, property conditions & facilities
Need more enhancement in the rooms.. but overall the place is wonderful.
Stayed 2 nights in Aug 2024

10/10 Excellent

laura, charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property; great buffet for breakfast and dinner; awesome pool and Spa, excellent staff, perfect location! We will be back!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Allen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in a wonderful place.

We actually hoped to stay in Zell am See, but this location in Kaprun turned out to be a better choice. The hotel is in a great location and the food served for meals was a gourmet experience. We greatly enjoyed our stay here.
Stayed 2 nights in May 2024

10/10 Excellent

Simela, Astoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy room, comfy bed, all clean. The staff is super friendly, the food is delicious with many options and we would stay here 100 times over! Highly recommend! And the SPAAAA! Will have you so refreshed! Definitely get a massage and facial! Also many sauna/steam room options! Love it!
Stayed 10 nights in Apr 2024

10/10 Excellent

Odd, Potomac

Stayed 3 nights in Feb 2024

10/10 Excellent

Claire Marie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel!

I have been coming to Kaprun for over 25 years but this is the first time I have stayed at this hotel. I absolutely loved it and will definitely be back.
Stayed 7 nights in Jan 2024

10/10 Excellent

Gilbert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, facilities and food
Stayed 3 nights in Jan 2024

10/10 Excellent

Odd

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

junghoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Sabah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing and the staff are just as attentive, kind and accommodating. A few staff members to name *Dining Staff* Prasanth Juan Alexis Nadja Hrvoje Ronny *Reception Staff* Martina Mahmoud Sorry, didnt catch everyones names but i cant think of a single staff member who didnt help, greet or simply make us comfortable throughout out stay. I went on a activity lumbered itinerary with my 2 sisters, the hotel gave us summer cards which include bus transport and so many different activities which are free! I was amazed and saved so much not having to pay, such a helpful touch from Das Alpenhaus hotel. We appreciate all your kind service and will be not only recommending you to others but also paying another visit in winter season ourselves! Look forward to staying with you wonderful people again! Thank you!
Stayed 4 nights in Sep 2023

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, breakfast buffet was fabulous and rooms were very clean.
Stayed 1 night in Aug 2023

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Hurdeep

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort

Lovely hotel, great loaction

We had a lovely stay as a group. The rooms were comfortable and clean, the food was excellent, and it was 2 minutes walk to the ski lifts.
Stayed 7 nights in Mar 2023

10/10 Excellent

Panaite

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located directly on Kaprun centre and you can reach the slopes within 350 meters from hotel. This is the biggest advantage of your winter holiday. The hotel is very well equipped with beautiful spa area divided to adults only and family area. They have also big size swimming pool with jacuzzi. Breakfast and dinner is slightly above average. But for us was the service of all members of staff that were are very friendly and helpful.

10/10 Excellent

Yehavi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels I've been in.

We reserved one night, and after being at the hotel we've added another night since we were very satisfied. Clean and nice hotel.
Stayed 1 night in Oct 2022

10/10 Excellent

Mohd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , comfortable, save and very friendly staff Location is very good in the center
Stayed 2 nights in Aug 2022

6/10 Okay

Fatmah

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Das hotel review

Receptionist was very rude, her machine didn’t work to hold the money and her altitude was very bad, it took more than 30 minutes to get the check in over with. Parking costs 12 euros a day which was not mentioned in the booking details. We stayed for 5 days and The restaurant staff was rude most of the time. There is no AC in the hotel and it was extremely hot during the day
Stayed 5 nights in Jul 2022

10/10 Excellent

Petra

Stayed 3 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Simon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre-Austrian Lockdown Ski Trip - Superb

We had a fantastic stay at the Alpenhaus in November 2021, the welcome, the levels of service, the food, the bedrooms....all were fantastic and we had no cause to complain about any of those aspects. Had a room with a balcony with gorgeous views of the Kitzsteinhorn (when the mist allowed). The spa/pool areas were also really good, and included in the hotel rates (no need to visit the Tauern Spa elsewhere in town - which is great, albeit expensive). Wouldn't hesitate to return, hopefully soon :-)
Stayed 9 nights in Nov 2021

4/10 Poor

Abdullah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never get back there

It was terrible stay not clean at all dirty pillows
Stayed 3 nights in Oct 2021

10/10 Excellent

Maria-Theresia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice to slow down

Amazing atmosphere, great service. Good to relax
Stayed 1 night in Jul 2020