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TAUERN SPA Zell am See - Kaprun

4.5 star property

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Photo gallery for TAUERN SPA Zell am See - Kaprun

Couples treatment rooms, sauna, hot tub, steam room, hot springs
Front of property
Lobby sitting area
Couples treatment rooms, sauna, hot tub, steam room, hot springs
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Breakfast included
  • Room service
$400
includes taxes & fees
Nov 18 - Nov 19

Explore the area

View in a map
Tauern Spa Platz 1, Kaprun, Salzburg, 5710
  • Place, Sigmund-Thun Gorge
    ‪5 min drive‬
  • Place, AreitXpress Cable Car
    ‪6 min drive‬
  • Place, Lake Zell
    ‪7 min drive‬

Room options

View all photos for Premium Double Room, Balcony (incl. SPA entrance)

Premium bedding, free minibar, in-room safe, individually decorated

Premium Double Room, Balcony (incl. SPA entrance)

9.6 out of 10
Exceptional
(4 reviews)
  • 334 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Double Room, Balcony (Deluxe incl. SPA entrance)

Panoramic Double Room, Balcony (Deluxe incl. SPA entrance) | Living area | LCD TV

Panoramic Double Room, Balcony (Deluxe incl. SPA entrance)

  • 516 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Panoramic Double Room, Balcony (incl. SPA entrance)

Premium bedding, free minibar, in-room safe, individually decorated

Panoramic Double Room, Balcony (incl. SPA entrance)

9.8 out of 10
Exceptional
(8 reviews)
  • 334 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Natur with Balcony or Terrace and Access to the SPA

Double Room Natur with Balcony or Terrace and Access to the SPA | Premium bedding, free minibar, in-room safe, individually decorated

Double Room Natur with Balcony or Terrace and Access to the SPA

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Double Room Nature Plus

Premium bedding, free minibar, in-room safe, individually decorated

Double Room Nature Plus

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About this property

TAUERN SPA Zell am See - Kaprun

4.5-star Kaprun hotel walkable to Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort
Enjoy the free ski shuttle and a hot tub at TAUERN SPA Zell am See - Kaprun during the winter, and return in the summer for a round at the hotel's golf course.
TAUERN SPA Zell am See - Kaprun offers 220 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Kaprun hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including complimentary bicycles. 6 outdoor swimming pools and 5 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 17 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
Have fun with onsite winter activities, including cross-country skiing and in warmer months, enjoy a round of golf at the onsite golf course. Enjoy a treatment at the full-service spa and a relaxing soak in the hot tub after a day on the slopes. This ski hotel also offers 5 indoor and 6 outdoor swimming pools. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. TAUERN SPA Zell am See - Kaprun helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a children's pool, a complimentary children's club, and a sauna. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

TAUERN SPA Zell am See - Kaprun has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM. A complimentary manager's reception is offered each day.
TAUERN SPA Zell am See - Kaprun has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up shuttle
  • Shopping center shuttle (surcharge)
  • Free ski shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Covered extended parking on site (EUR 8 per day)
  • RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 36-hole golf course
  • 5 indoor pools
  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Cross-country skiing
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Hot tub
  • Library
  • Motor boating
  • Mountain biking
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 5 indoor pools
  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,229 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 70.00

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 32 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered extended parking fee: EUR 8 per day
  • Pet fee: EUR 32 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 70.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

TAUERN SPA Zell am See
TAUERN SPA Zell am See Hotel
TAUERN SPA Zell am See Hotel Kaprun
TAUERN SPA Zell am See Kaprun
TAUERN SPA Zell am See Kaprun Hotel
Tauern Spa Zell Am See Kaprun
TAUERN SPA Zell am See - Kaprun Hotel
TAUERN SPA Zell am See - Kaprun Kaprun
TAUERN SPA Zell am See - Kaprun Hotel Kaprun

TAUERN SPA Zell am See - Kaprun Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 188 out of 291 reviews
Rating 8 - Good. 86 out of 291 reviews
Rating 6 - Okay. 7 out of 291 reviews
Rating 4 - Poor. 5 out of 291 reviews
Rating 2 - Terrible. 5 out of 291 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ali, Voorburg

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was going to be our first New Year's holiday, my wife marked the reservation date incorrectly, we paid 1000 euros, but they still didn't help to change the date, we didn't even get a response, I hope our 1000 euros were useful to you, we worked hard to save it
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Stayed 2 nights in Sep 2024

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Karl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible facilities, phenomenal dining and incredible views. Really breathtaking first visit to the Alps.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jindriska

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great, food is excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

YAU SAU

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony with the view of farmland is very special to the ones who are living in city.
Stayed 1 night in Jun 2024

10/10 Excellent

Taeo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Stayed 1 night in Jun 2024

10/10 Excellent

Ivan, Krizevci

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nature, glacier
Stayed 3 nights in Mar 2024

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Food and SPA were great after days skiing.
Stayed 6 nights in Feb 2024

8/10 Good

Beinan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Misleading dress code

Great hotel complex with plenty of facilities. Nice location, good size room. Would have given 5 star if it wasn’t for this bizarre incident on second night. I wore closed top croc to buffet dinner to rest my feet but was told it didn’t satisfy the dress code and had to go back to room and change, despite seeing multiple people (male and female adults) wearing flip flops and sandals on the same night and other nights in the same buffet restaurant. I have no issues following dress code if there is one clearly stated and if the rules are not used to apply to some not others. Not claiming to be a frequent traveller (gold member with hotel.com nonetheless) but I have never been refused entry to a hotel buffet wearing crocs anywhere in the world.
Stayed 4 nights in Feb 2024

10/10 Excellent

Mikhail

Stayed 1 night in Jun 2022

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have visited this property before but never stayed overnight so decided, coming out of lockdown/pandemic, let's have a treat. It was wonderful, top class in every way. Lovely run hotel with lots of facilities and little treats all around the spas, not to mention the free minibar which was very much appreciated after a day skiing.
Stayed 7 nights in Apr 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Amazing resort, improvement in service is needed.

The resort is truly amazing. Slow and unpleasant service in the dining room. Check out was horrible- asking me to pay for my already paid via hotels.com reservation. Delaying my departure for 30 minutes.
Stayed 2 nights in Aug 2021

8/10 Good

Abdulrahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021

4/10 Poor

Meghan

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The hotel had no AC and is surrounded by a cow pasture where they spray manure all over the field. The entire lobby and rooms had a horrible smell and were filled with flies! When I asked to be changed to a room with AC because I’m allergic to mosquito bites they told me sorry we have no rooms in the part of the hotel with AC.
Stayed 2 nights in Jul 2021

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2021

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience - highly recommend!

An absolute wonderful experience. My family truly enjoyed our stay at Tauern Spa. The employees were extremely welcoming and were often observed going above and beyond to ensure guests had a positive experience. The morning and evening buffets and meal choices were delightful. The many pools were enjoyed by the children and adults alike. Despite the many guests, you could also find places to relax and unwind near the pools. My favorite was the panorama pool. The location provided exquisite views into the mountains and Pinzgauer hills. The nearby areas provide multiple mountain biking and hiking trails. You can also access many parts of the nearby national park by car, foot, bike, or ski lift. If you are looking for water sports, Zell am See is close and you can kayak, paddle board, or relax lakeside. We played hard everyday, ate well at the hotel, and slept well on comfortable beds. We will be back for the location, the amenities, and the excellent service. Thank for a top notch stay.
Stayed 6 nights in Jul 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

mandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2019