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Santai Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Santai Hotel

Indonesian cuisine
Minibar, in-room safe, individually decorated, individually furnished
Exterior
Bungalow, Ocean View | Terrace/patio
Sports facility

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • 24/7 front desk
  • Room service

Explore the area

Map
Bunutan, Amed, Karangasem, Bali, 80852
  • Jemeluk Viewpoint
    7 min walk
  • Amed Beach
    12 min walk
  • Jemeluk Beach
    13 min walk

Room options

View all photos for Bungalow, Garden View

Minibar, in-room safe, individually decorated, individually furnished

Bungalow, Garden View

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Bungalow, Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Bungalow, Ocean View

  • 516 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Garden View Suite

Minibar, in-room safe, individually decorated, individually furnished

Garden View Suite

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Suite

Minibar, in-room safe, individually decorated, individually furnished

Ocean View Suite

  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Santai Hotel

3.5-star Karangasem resort close to Amed Beach
At Santai Hotel, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy snorkeling.
Santai Hotel offers 10 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations include sofa beds and day beds. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and in-room massages can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Santai Spa. Services include facials, body treatments, and manicures and pedicures.
In addition to a full-service spa, Santai Hotel features an outdoor pool and a children's pool. The resort offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This beach resort also offers spa services, a library, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle.

Santai Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
CocoNut Restaurant - This restaurant specializes in Indonesian cuisine.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: IDR 250,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • CocoNut Restaurant

Things to do

  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Ecotours
  • Fishing
  • Full-service spa
  • Library
  • Outdoor pool
  • Sailing
  • Scuba diving
  • Snorkeling

Family friendly

  • Children's pool
  • Free babysitting
  • Free crib
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Day bed
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 369600 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 250000 per person
  • Airport shuttle fee: IDR 650000 per vehicle (one-way)
  • Rollaway bed fee: IDR 369600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santai
Santai Hotel Resort
Santai Hotel
Santai Hotel Karangasem
Santai Karangasem
Santai Hotel Bali Amed
Santai Hotel Karangasem
Santai Hotel Resort Karangasem

Santai Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 50 out of 110 reviews" "
Rating 8 - Good. 49 out of 110 reviews" "
Rating 6 - Okay. 6 out of 110 reviews" "
Rating 4 - Poor. 3 out of 110 reviews" "
Rating 2 - Terrible. 2 out of 110 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

keiko

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in front of the beach. However corals are sharp and hard to swim. The gardens are beautiful.
Stayed 4 nights in Jun 2024

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service
Really helpful amd friendly staff. Slightly out of the main town so peaceful by the beach and pool. Morning coffee/tea.service to room a nice touch.
Stayed 5 nights in Mar 2024

4/10 Poor

Kenton

Stayed 3 nights in Dec 2023

8/10 Good

King

8/10 Good

Jeanie, New York, NY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is great! We had the ocean view bungalow which was nice to see the ocean and hear the waves. The only downside is the pool is right in front of the bungalow so we heard the guests that were hanging out by the pool.
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ocean front oasis in Amed
We loved oir stay in an ocean view bungalow at Santai. The bumgalow waa comfortable and clean,, with nice touches including comfy furniture on the front porch, morning coffee delivered to your room, and a lovely carved wooden headboard and mirror. The food was excellent and tbe staff was friemdly and helpful.
Sunrise view from our front porch
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Tommi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with exellent service
Santai was really nice place. Pool was nice and all the service was superb.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Beautiful hotel, authentic bamboo structure with wonderful view of the ocean, staff were very nice too. The only downside was the noise, there's a very noisy live music bar close by that kept us awake until midnight, there was construction going on that was still happening when we were there even though the note in the room said it was supposed to be done by that time, and you can very vividly hear the nearby road in the room.
Stayed 2 nights in Nov 2018

8/10 Good

Gege, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, comfort as expected, friendly staff, direct access to the beach, food was good.
Stayed 4 nights in Nov 2018

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely little hotel!
This is a lovely little hotel. Nice bungalows in a beautiful garden and a great pool. The people are helpful and the restaurant is serving excellent food. The breakfasts are very special. They are served at your table .. no need to run around trying to find your eggs at a buffet. This is more civilized. The hotel is right on the beach and you can snorkel right there. I saw all kind of beautiful fish no more than 100 meters from the hotel. But .. the beaches here are not of the golden sand type. But rather grey pebbles. I stayed for three days and saw no reason to leave the hotel except for jumping into the sea to look at pretty fish. The hotel has everything you need. A great place to relax!
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on earth. It had everything you can think of. For a layback hotels. All the details have been well thought. The little houses are very clean and comfortable. The staff very alert and nice. The food was excellent. Very relax place. You can snorkel right in front of the hotel. The desk can organize any tour or massage. Our only regret is that ee did not stay long enough.
Stayed 1 night in Jun 2018

2/10 Terrible

Robert, Italy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse place in Bali and false advertising
Very noisy rooms and low standard it the 4-5 star hotel that it’s advertised in all the major websites We have booked for four people and only 2 towels provided. Linen with hair and stains Room lock Brocken no one borthered to change it Ants in the bed (green ants they bite) Extra bed was a mattress on the floor No one tried to address any issue promptly and/or professionally We left after the first night Very unsafe for kids The hotel it’s old and very decadent The sea its amazing and worth a visit but stay in different hotel
Stayed 2 nights in Apr 2018

6/10 Okay

Chelsea

Liked: Room comfort
Disliked: Staff & service
Airport Shuttle is NOT Roundtrip
Staying at Santai Hotel was very enjoyable and they were very helpful with booking activities. There were a few occasions were I felt the staff or the drivers took liberties to get extra money out of us. On one tour, the driver/ tour guide told us we needed to hire another tour guide to see rice fields. The description stated the guide would already be included, but had to pay extra when we got there. We also found out (the hard way) that the airport shuttle is not roundtrip as advertised and had to pay quite a bit more on check out. They would not talk about the confusion and insisted we pay. The trip was great, except for the ending suprise.
Stayed 3 nights in Jan 2018

8/10 Good

Mike, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Great Staff
The hotel is located in a quiet area. The rooms were great. Food was excellent and the prices were reasonable.

10/10 Excellent

meaghan, winnipeg, mb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach.
We found all hotel staff very friendly and attentive. Our room was initially pretty dark and they went in and changed the lights making it much brighter. Pool was nice and the food and drinks at the restaraunt were very good, the best we experienced in our trip to Bali.

10/10 Excellent

Jennifer, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel with character on beach
Relaxing hotel in quiet village of Bunutan. Easy access to other restaurants and a few small cafes opening up. Music in some bars. Lots of options for scuba diving.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure relaxation
We had the most wonderful stay at Santai for just one night. We were welcomed with cold drinks and towels by very friendly and helpful staff who spoke brilliant english. Our room was lovely a four poster bed with our own balcony, very private and rustic. The hotel is right on the beach and we enjoyed fantastic snorkelling in the area. The little touches the hotel added were lovely, like having fresh tea and coffee left out on our balcony in the morning before we went down to breakfast, and overall the food was fantastic too we had breakfast, lunch and dinner here. Would really recommend this boutique hotel to anyone in the Amed area.

8/10 Good

Phillip , Brooklyn, NY

Liked: Cleanliness
Sleepy little bungalows by the beach relax you!
Great, tiny little hotel. We stayed in an ocean view bungalow. Opened right onto the pool. The location was amazing, and the room was old Bali. It was an incredible value and relaxing in the extreme.

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sarah, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing
My boyfriend and I had such a great stay here. The location is amazing. You can walk right out onto the beach. The room was so cute. I loved the porch and eating breakfast up there. In the morning you wake up to coffee and tea waiting outside for you. It was so nice. The bed was conformable as well and the room was kept very clean. They arranged snorkelling for us which was awesome and so east to arrange with them. I can't say enough nice things about the staff. We unfortunately got into a pretty bad motorbike accident when we were there and the staff helped us out so much! Pena, a gentlemen that worked at the reception desk, really stood out. He went way above and beyond to help us out. I can't thank him enough for his incredible generosity. I don't know what I would have done without his help and the help of the other staff! We would stay here again in a second. I highly recommend!!