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Green Mountain Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Green Mountain Hotel

Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Classic Double or Twin Room | In-room safe, desk, blackout drapes, free WiFi
Coffee shop
Aerial view
Aerial view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Hot Tub
  • Room service
  • Pet friendly
  • Spa

Explore the area

Map
ul. Sarnia 21, Karpacz, 58-540
  • Karkonosze National Park
    16 min walk
  • Alpine Coaster
    4 min drive
  • Kolorowa Ski Lift
    4 min drive

Room options

View all photos for 2-levels room

2-levels room | In-room safe, desk, blackout drapes, free WiFi

2-levels room

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | In-room safe, desk, blackout drapes, free WiFi

Classic Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About this property

Green Mountain Hotel

5-star Karpacz hotel with coffee shop/cafe
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Green Mountain Hotel offers 268 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dr Irena Eris has 13 treatment rooms including rooms for couples. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
In addition to a full-service spa, Green Mountain Hotel features an indoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

6 meeting rooms are available. This luxury hotel also offers a fitness center, a sauna, and spa services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Green Mountain Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 11:00 AM.
Green - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Albero - This restaurant specializes in international cuisine. Open daily.
Lobby Cafe & Bar - Onsite café. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 40 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Albero
  • Green
  • Lobby Cafe & Bar

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Ski storage
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Couples treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 70 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for PLN 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 3.20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: PLN 40 per day
  • Pet fee: PLN 70 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Green Mountain Hotel Apartments Karpacz
Green Mountain Hotel Apartments
Green Mountain Karpacz
Green Mountain Hotel Hotel
Green Mountain Hotel Karpacz
Green Mountain Hotel Apartments
Green Mountain Hotel Hotel Karpacz

Green Mountain Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 37 out of 67 reviews" "
Rating 8 - Good. 19 out of 67 reviews" "
Rating 6 - Okay. 7 out of 67 reviews" "
Rating 4 - Poor. 2 out of 67 reviews" "
Rating 2 - Terrible. 2 out of 67 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Liked: Cleanliness, amenities
Disliked: Staff & service
Very Rude staff. Asked for a spare hotel key and was told i need to pay 50Zl for it, not 5 star experiance,
Stayed 4 nights in Sep 2024

6/10 Okay

Vitold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up on the hill it’s hard to walk into hotel. Shower is only handy cap style and isn’t to good technical condition. No normal ventilation in bathroom.
Stayed 3 nights in Jun 2024

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and the location but the staff could have been more friendly especially in the Polish restaurant
Stayed 3 nights in Jun 2024

8/10 Good

Parviz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2024

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wspaniały!
Generalnie wszystko w porządku. Wspaniałe jedzenie. Jednak, nastrój- zwłaszcza na basenie- psuły hałasy dzieci. Troszkę przeludniony.
Stayed 3 nights in Nov 2023

10/10 Excellent

Patryk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Jan

Stayed 1 night in Nov 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
An amazing stay! Brilliant hotel!
Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
Not bad...not great..
Not a real 5 star but that is pretty common in Europe. Food was not good. It was clean and the staff was nice but they were overwhelmed. It is just kindof a fail resort.
Stayed 1 night in Aug 2022

10/10 Excellent

Lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel has a great breakfast and clean rooms But the best thing about the hotel was a guided hike to the mountain offered by the hotel with an amazing guide named Maro and his cute dog Highly recommend
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok. Very clean, friendly service, delicious food. Large rooms.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect :) i will be back to this hotel
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food and brilliant staff! Will definitely come back
Stayed 1 night in Jun 2019

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Could do better
This is definitely not a 5 star hotel. The standard of the food in the restaurants was poor. The hotel does have the potential to be great, but there needs to be a little focus on the overall feel of the hotel as it is definitely not inviting.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious, stunning breakfast, sauna in a bathroom. Nice resort, although, a bit outside of town etc. Fully recommend.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was exelent. I will come back there but the prices was difrent, your price was much higher then hotel receipt.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. I recommend this hotel all my heart.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel super, jedzenie dobre, bardzo fajny basen i bogata oferta odnowy biologicznej (kompleks saun i gabinety). Polecam zarówno rodzinom z dziećmi jak i parkom. Byliśmy w pokoju z antresolą i bardzo nam się podobało to rozwiązanie.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

4/10 Poor

Ulrike

Traveled with partner
Disliked: Amenities
Das Hotel war viel zu unruhig. Außerdem wurde bei der Buchung Nicht auf das riesige Kinder Aufgebot hingewiesen!!! Frühstück fand, gleichgesetzt , in einer Bahnhofshalle statt. Bad war schlecht ausgestattet. Keine Duschhaube usw. ich werde so schnell nicht wieder über ihr Portal buchen. Die note5 ist gerade gut genug.
Stayed 3 nights in Aug 2024