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HOSHINOYA Karuizawa

5.0 star property

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Photo gallery for HOSHINOYA Karuizawa

Niwaroji (Junior Villa Maisonette)  | Premium bedding, minibar, in-room safe, desk
Reception
Yamaroji (Mountain view)  | Mountain view
Yamaroji (Mountain view)  | Living room | Heated floors
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Spa
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
2148 Nagakura, Karuizawa-machi, Karuizawa, Nagano, 389-0194
  • Hoshino Onsen Hot Spring
    ‪9 min walk‬
  • Karuizawa Kogen Church
    ‪9 min walk‬
  • Karuizawa Stone Church
    ‪11 min walk‬

Room options

View all photos for Yamaroji (Mountain Side King) 

Yamaroji (Mountain Side King)  | Premium bedding, minibar, in-room safe, desk

Yamaroji (Mountain Side King) 

  • Mountain view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Niwaroji (Junior Villa Grand) 

Niwaroji (Junior Villa Grand)  | Premium bedding, minibar, in-room safe, desk

Niwaroji (Junior Villa Grand) 

  • 710 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Yamaroji (Mountain Side)

Yamaroji (Mountain Side) | Living room | Heated floors

Yamaroji (Mountain Side)

  • Mountain view
  • 721 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Mizunami (Water side) 

Mizunami (Water side)  | View from room

Mizunami (Water side) 

  • Lake view
  • 613 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Niwaroji (Junior Villa Maisonette) 

Niwaroji (Junior Villa Maisonette)  | Premium bedding, minibar, in-room safe, desk

Niwaroji (Junior Villa Maisonette) 

  • 840 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Yamaroji (Mountain view) 

Yamaroji (Mountain view)  | Living room | Heated floors

Yamaroji (Mountain view) 

  • Mountain view
  • 474 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Mizunami (Water Side King) 

Mizunami (Water Side King)  | Garden

Mizunami (Water Side King) 

  • Lake view
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

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Public bath

Hotel Indigo Karuizawa by IHG

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (325)
The price is $250
per night
$310 total
May 18 - May 19
Hotel Indigo Karuizawa by IHG

About this property

HOSHINOYA Karuizawa

5-star Karuizawa lodge walkable to Hoshino Onsen Hot Spring
A full-service spa, a restaurant, and a bar/lounge are available at this lodge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms, and 24-hour room service. Housekeeping is available once per stay.
HOSHINOYA Karuizawa offers 77 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include hot stone massages and massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

HOSHINOYA Karuizawa features a full-service spa and hot springs. The lodge offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury lodge also offers a library, a terrace, and multilingual staff. Onsite self parking is complimentary.

HOSHINOYA Karuizawa has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
HOSHINOYA Karuizawa has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: JPY 3,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Hot springs
  • Library

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • On a river
  • On the boardwalk/promenade
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages
  • Hot/mineral springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heated floor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided every 3-days. The listed housekeeping fee applies for additional cleaning requests. Trash pickup and towel exchanges are provided daily for no fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 3500 per person
  • Housekeeping fee: JPY 9680 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

HOSHINOYA Karuizawa Hotel
HOSHINOYA Hotel
HOSHINOYA
HOSHINOYA Karuizawa Lodge
HOSHINOYA Lodge
HOSHINOYA Karuizawa Lodge
HOSHINOYA Karuizawa Karuizawa
HOSHINOYA Karuizawa Lodge Karuizawa

HOSHINOYA Karuizawa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 144 out of 200 reviews
Rating 8 - Good. 37 out of 200 reviews
Rating 6 - Okay. 11 out of 200 reviews
Rating 4 - Poor. 5 out of 200 reviews
Rating 2 - Terrible. 3 out of 200 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Kwok Wai

Stayed 2 nights in Jan 2025

10/10 Excellent

Luis Hernando

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil hotel with ample space for relaxation throughout the property. Free car service in and out, even has a kids playroom that helped to entertain my young 15mo while my husband and I took turns for onsen. Great service and also in room dining.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ana Margarita

Stayed 2 nights in Jan 2025

10/10 Excellent

Mei Su

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ted

Stayed 3 nights in Dec 2024

10/10 Excellent

Jung Yeop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ka Ho

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff are very professional, dedicated and polite
Stayed 2 nights in Dec 2024

10/10 Excellent

Johnny

Stayed 2 nights in Nov 2024

10/10 Excellent

Kwok Wei

Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort
HOSHINOYA resort is a great place for relaxation. The environment filled with natural forest and maple trees. The service was exceptional. However, there were mosquitoes problem possibly harvested by the pond in the property. Hopefully the hotel can find solution to help with this problem. Otherwise, this resort is beautiful, quiet, and comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Chun Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my husband and I celebrated our wedding anniversary at Hoshinoya Karuizawa. We had a wonderful stay. The onsen within the hotel was really good. Both of us enjoyed the facilities. We would like to especially thank the staff Miyu( dining),Saru, Takahashi(spa) and Leo san (front desk ) who took care of us during our stay .
Stayed 3 nights in Nov 2024

10/10 Excellent

Candice Lee, New Westminster

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay thoroughly! Hope to revisit in the future.
Stayed 2 nights in Oct 2024

8/10 Good

MENG YING

Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magical setting—tranquil, relaxing and so beautiful!
Stayed 2 nights in Sep 2024

8/10 Good

Yan Ting

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water side room is spacious and the balcony is nice, you can see and listen the stream running and ducks swimming along. However, some rooms are near the walkway and you can see people walking along the stream, (I.e. they can see you as well) and gardener would be working in the morning which produces some noises. Staff are helpful and getting a taxi to stroll around for sightseeing is easy. You can either call the hotel car to travel around the hotel district or just on foot. The area is best for avoiding heat from summer.
Stayed 2 nights in Aug 2024

8/10 Good

daesub

Liked: Cleanliness, property conditions & facilities

So,so

Stayed 2 nights in Aug 2024

10/10 Excellent

Foon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay at Hoshinoya Karuizawa

Nice property. Amazing surrounding and environment. Friendly staff good at English. Easy accessibility from main train station.
Stayed 2 nights in Aug 2024

8/10 Good

STEPHEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great gateway choice!

This resort is peaceful and full of energy. The dinner is quite amazing and service is very very nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great gateway choice! Food is amazing delicious!

Stayed 2 nights in Jul 2024

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, wonderful public onsen, and excellent restaurant. Very peaceful location. While I loved my room (which was high up and overlooked the forest), it involved climbing some very steep stairs. Travelers with mobility issues should be careful about which rooms they reserve. I stayed two nights and wish that I had stayed three.
Stayed 2 nights in May 2024

8/10 Good

Anny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and beautiful. However, lots of steep stairs and some concern for elderly travelers and overall safety.
Stayed 1 night in May 2024

10/10 Excellent

PUMING

Stayed 2 nights in Apr 2024