*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.
This family-friendly hotel also offers a nightclub, a terrace, and barbecue grills. Complimentary uncovered self parking is available on site, along with a car charging station.
Hotel Karuizawa Cross has designated areas for smoking.
- Barbecue grill(s)
- Couples/private dining
- Coworking spaces
- Designer stores on site
- Shopping mall on site
- Ski passes available
- Art gallery on site
- Elevator
- Number of bars/lounges - 1
- Lockers available
- Public winery tours
- Front desk (limited hours)
- Uncovered parking
- Electric car charging station
- Free self parking
- Free WiFi
- Uncovered parking
- Number of coffee shops/cafes - 2
- Nightclub
- Safe-deposit box at front desk
- Ski storage
- Free reception
- Terrace
- Luggage storage
- Long-term parking (surcharge)
- Proposal/romance packages available
- Wheelchair accessible – no
- RV, bus, truck parking (surcharge)
- Breakfast available (surcharge)
- Number of restaurants - 2
- Firewood (free)
- Concierge services
- Gift shops or newsstand
- Shopping on site
- Designated smoking areas
- Banquet hall
- Vending machine
- Total number of rooms - 24
- Garden
- Outdoor entertainment area
- Multilingual staff
- Outdoor furniture
- Fireplace in lobby
Family Friendly Amenities
- Family property
- Free WiFi
- Soundproofed rooms
- Refrigerator
- Free cribs/infant beds
Room Amenities
Hotel Karuizawa Cross offers 24 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with digital channels. Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Karuizawa hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.
- Television
- Refrigerator
- Daily housekeeping
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- In-room climate control (air conditioning)
- Soundproofed rooms
- Free bottled water
- Bidet
- Blackout drapes/curtains
- Slippers
- Digital TV service
- Flat-panel TV
- Free WiFi
- Individually furnished
- Individually decorated
- Pillowtop mattress
- TV size: 42
- TV size measurement: inch
- Free cribs/infant beds
- In-room climate control (heating)
- Electric kettle
- Towels provided
- Bedsheets provided
- Highchair
- Toilet with electronic bidet
- Number of beds 1
- Free tea bags/instant coffee
- Soap
- Shampoo
- Toilet paper
- Local maps
- Guidebooks or recommendations
- Children's dinnerware
- Baby monitor
- Laptop-friendly workspace
- Child-size slippers
- Restaurant dining guide
- Toothbrush and toothpaste available
Parking
Long-term parking (surcharge) , Free self parking , RV, bus, truck parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary manager's reception is offered each day.
モンテ・クッチーナ - This restaurant specializes in Italian cuisine and serves brunch, lunch, dinner, and light fare.
和食処 あさま - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
CROSS BAR - This bar overlooks the garden. Guests can enjoy alfresco dining (weather permitting). Open daily.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille or raised signage
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Handrails in stairways
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Sledding nearby
- Snowboarding nearby
- Ice skating nearby
- Bicycle rentals nearby
- Mountain climbing nearby
- Hiking/biking trails nearby
- Snowshoeing nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for continental breakfast: approximately JPY 1650 per person
- Uncovered extended parking fee: JPY 1000 per day
- Rollaway bed fee: JPY 5000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash.
Service animals are allowed
Service animals are exempt from fees/restrictions
Front desk opens daily at 7:00 AM
Front desk closes daily at midnight
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Cash or credit card deposit required
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 2
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Children 2 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for JPY 5000.0 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Hotel Names
- Hotel Karuizawa Cross Hotel
- Hotel Karuizawa Cross Karuizawa
- Hotel Karuizawa Cross Hotel Karuizawa
Hotel Reviews
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