4-star Karuizawa hotel close to Karuizawa Prince Hotel Ski Resort
This hotel features a full-service spa, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area.
Hotel Indigo Karuizawa, An IHG Hotel offers 155 air-conditioned accommodations with safes and slippers. 49-inch flat-screen televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, hair dryers, and children's slippers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, HARNN. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Hotel Indigo Karuizawa, An IHG Hotel features a full-service spa and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This Karuizawa hotel also offers spa services, coffee/tea in a common area, and concierge services. Onsite uncovered self parking is complimentary.
Hotel Indigo Karuizawa, An IHG Hotel has designated areas for smoking.
A hosted evening meal is available for a surcharge on weekdays (reservations required).
KAGARIBI - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
KAGARIBI - Onsite bar. Open daily.
Languages
Chinese (Mandarin), English, Japanese, Korean
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,200 for adults and JPY 2,100 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Hosted evening meal available on weekdays for a fee of JPY 7,000; reservation required
Restaurants on site
KAGARIBI
KAGARIBI
Things to do
24-hour gym
Bicycle tours
Full-service spa
Family friendly
Free crib
Soundproofed rooms
Conveniences
24-hour front desk
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Outdoors
Garden
Full-service spa
Aromatherapy
Facials
Massage
Reflexology
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Doorbell and phone notification
Elevator
Hand-held showerhead
Handrails in hallways
Handrails in stairways
Hardwood flooring in room
Height-adjustable showerhead
Portable shower seat
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site
More
Designated smoking areas
Fireplace in lobby
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Bidet
Children's slippers
Hair dryer
Rainfall showerhead
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
49-inch flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Minibar
Tea bags/instant coffee
More
Air conditioning
Heating
Iron/ironing board
Phone
Safe
Soundproofed rooms
Window screens
Policies
Check-in
Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately JPY 4200 for adults and JPY 2100 for children
Hosted evening meal: JPY 7000
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Hotel Indigo Karuizawa
Indigo Karuizawa, An Ihg
Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa, An IHG Hotel Hotel
Hotel Indigo Karuizawa, An IHG Hotel Karuizawa
Hotel Indigo Karuizawa, An IHG Hotel Hotel Karuizawa
Hotel Indigo Karuizawa, An IHG Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Beautiful rooms and friendly hotel staff except for a few things….
The bidet nozzle was covered in black mold like it had never been cleaned. It might sound trivial but if you’re spending $500 a night, you expect it to be spotless.
Service at the on-site restaurant was unorganized and aloof. On the night we went, the restaurant wasn’t busy and had many tables open but we were given the table closest to the door on a below freezing night.
We had to flag a server down after 10 minutes once seated to get menus and take our drink order. They messed up a simple request of a burger with no cheese and the refire took almost 20 minutes at which point my dish was stone cold waiting for my wife’s to arrive.
The maître d asked how everything was and when we explained we still hadn’t received my wife’s dish, he got a little annoyed and just said “it’s coming.” Why ask if you aren’t even willing to check or expedite?
The property landscape is very pretty and the onsen is great. Slightly far from the city centre but shuttle is available. Taxi is also an alternative and the fare won't be too expensive.
Stunning hotel. The room was new, clean and spacious. With balcony overlooking a forest and creek. The staff was nice and attentive. The shuttle to the train station convenient.
The hotel looks pretty new, nice design, modern and relaxing, definitely a comfortable place to relax and enjoy the nature around Karuizawa, without being too far from the city, the staff was very friendly and the facilities pretty good, food at the Kangari restaurants pretty nice too.
Manuel Jose
Stayed 3 nights in Jun 2023
10/10 Excellent
Cheng An
Traveled with family and small children, Traveled with family