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Karuizawa Hotel Longing House

3.5 star property

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Photo gallery for Karuizawa Hotel Longing House

Outdoor spa tub
Exterior
Free toiletries, hair dryer, slippers, bidet
Japanese Western Style Forest Room Annex | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
1323-522 Karuizawa, Karuizawamachi, Karuizawa, Nagano Prefecture, 389-0102
  • Karuizawa Prince Shopping Plaza
    ‪2 min drive‬
  • Hoshino Onsen Hot Spring
    ‪4 min drive‬
  • Karuizawa Prince Hotel Ski Resort
    ‪5 min drive‬

Room options

View all photos for Western Style Terrace Suite, Annex

Western Style Terrace Suite, Annex | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Western Style Terrace Suite, Annex

  • 538 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Main Building

Twin Room, Main Building | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Twin Room, Main Building

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-Western Style Terrace Suite

Japanese-Western Style Terrace Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Japanese-Western Style Terrace Suite

  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese Western Style Forest Room Annex

Japanese Western Style Forest Room Annex | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Japanese Western Style Forest Room Annex

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Western Style Forrest Twin, Annex

Western Style Forrest Twin, Annex | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Western Style Forrest Twin, Annex

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Japanese-Western Style Room

Standard Japanese-Western Style Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Japanese-Western Style Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Main Building

Standard Twin Room, Main Building | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Main Building

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior

Hotel Rosso Karuizawa

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (650)
The price is $122
per night
$135 total
includes taxes & fees
Mar 25 - Mar 26
Hotel Rosso Karuizawa

About this property

Karuizawa Hotel Longing House

3.5-star Karuizawa hotel close to Karuizawa Prince Shopping Plaza
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, massage/treatment rooms, and a garden are onsite.
Karuizawa Hotel Longing House offers 65 air-conditioned accommodations with complimentary bottled water and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and detox wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Karuizawa Hotel Longing House features a full-service spa and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Karuizawa hotel also offers spa services, a terrace, and a garden. Complimentary uncovered self parking is available on site.

Karuizawa Hotel Longing House has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 9 AM.
Karuizawa Hotel Longing House has a restaurant on site.
Room service is available.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 9:00 AM for a fee: JPY 2,500 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Late check-in fee for check-in between 11:00 PM and midnight

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Longinghouse
Karuizawa Longinghouse
Longinghouse
Karuizawa Longing House
Karuizawa Hotel Longinghouse
Karuizawa Hotel Longing House Hotel
Karuizawa Hotel Longing House Karuizawa
Karuizawa Hotel Longing House Hotel Karuizawa

Karuizawa Hotel Longing House Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 216 reviews
Rating 8 - Good. 55 out of 216 reviews
Rating 6 - Okay. 28 out of 216 reviews
Rating 4 - Poor. 9 out of 216 reviews
Rating 2 - Terrible. 3 out of 216 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Connie

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
If you don’t know Japanese, I don’t recommend you to stay at this hotel. Staff speak no English. The dinner coupon given to us to have dinner at the restaurant next door was in Japaneses only and staff at the restaurant didn’t seem to know (we seemed don’t know too) what to do. We didn’t get to eat our dinner until 9 pm. The location is far from the train station and sightseeing spots. It is not easy to get a taxi either if you don’t have an app for local taxi. We had to walk. The facility a kind of old and the carpet was very dirty.
Stayed 1 night in Nov 2024

2/10 Terrible

DAVID

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay charge on first night was supposed half board . Unlike previous stays , we were told to have dinner at wine bar with a discount coupon of yen 5,000 each instead of the restaurant. Staff agreed to charge each of us (4 altogether) an additional Yen 3,000 to change to restaurant dining . It turned out that the final bill charged us an additional yen 4,000 each plus the original price of the set dinner at Yen 7,800!!! Each of us ( 4 guests) were overcharged by Yen 8,800 as compared to what the staff agreed with us !!!!!!!!!! We were overcharged by at least yen 35,200!!! Excluding tax
Stayed 1 night in Nov 2024

6/10 Okay

Hitomi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Sherman, Richmond

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was tiny and the carpet was filthy. Amenities were very limited and staff were few and very inexperienced. We were overcharged at check out and had to point out the error. Then they still charged us the wrong amount. One of the worse, if not the worse hotel we have ever stayed at, and we paid over $400 a night, no meal. We stayed at a 4 star hotel near Ginza and it was a little over $300 and included breakfast. We feel totally ripped off. Not what the ratings reflect at all.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chun Fong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Alice, Chino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful private bath and spacious room. Staff can speak English.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pauline

Stayed 2 nights in Jun 2024

10/10 Excellent

Hoi Ying

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and great stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Lyndsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Tomoya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with private sauna and bath tab room!
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Great hotel at a great price.
After staying here multiple times, I can say it is always friendly, clean and well maintained. Still, westerns have to realize this hotel caters to mostly Japanese clients, and the beds reflect this, being lower and firm.
Stayed 1 night in Jan 2024

8/10 Good

WING MAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the Karuizawa outlet and station. The breakfast offers interesting options but taste is okay only.
Stayed 2 nights in Oct 2023

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay here. The breakfast was amazing and the service was excellent.
Stayed 3 nights in Feb 2023

10/10 Excellent

SHENQI, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant place to stay in winter.
Stayed 1 night in Feb 2023

8/10 Good

JUNWAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stay!
Stayed 1 night in Jan 2023

10/10 Excellent

Boyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the atmosphere and the staff's friendly, competant manner.
Stayed 1 night in Aug 2022

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the atmosphere and very gracious staff in particular.
Stayed 1 night in Apr 2022

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
What a delightful place! It was very clean, very rustic, and very reasonable for the amount paid! The breakfast itself is worth staying more for, with the freshest vegetables and the most delicious breads and drinks. The room was spacious and it felt nice and secluded despite being so near everything else. Taxi service is available by calling the front and it’s a pleasant walk to and from the shopping areas.
Stayed 3 nights in Mar 2022

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique European vibe in the main public areas while the room we stayed in was more of a modern sensability while carrying through the subdued aesthetic. Very attractive and comfortable.
Stayed 1 night in Feb 2022

6/10 Okay

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allocated room didn’t match the one that I booked
The room allocated was different from the pictures on Hotels.com. When I enquired about this with the staff, I was told that there are multiple types of room under the same category and I should have indicated my preference while booking. This was not made known to me at anytime during the booking process at Hotels.com. I like Longing House and this was my third visit to the same hotel, but I wanted a specific room which I booked as per the pics shown while booking. I was disappointed to see the room allocated to me.
Stayed 1 night in Nov 2021

8/10 Good

Pontus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect.
Amazing place, amazing staff, amazing everything. Only downside was neighbors upstairs were treating their room like a bouncy castle, and since the walls are pretty thin, we’ll yeah. But again, everything else was perfect.
Stayed 2 nights in Sep 2021

8/10 Good

Matthew

Liked: Staff & service, property conditions & facilities, room comfort
Good place to stay for couples or families
While the property could benefit from modern-day amenities and customer service, we had a nice little stay at this property. Good access to Karuizawa by car. The good - atmosphere, access, private baths, parking, comfortable beds The bad - no early check-in (not even by 5 min), bugs in the stairwells should be cleared by maintenance, the breakfast in the restaurant needs an upgrade, signage missing for private baths A & B.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Tudor style property. Nice and clean but beds need to be changed and generally hotel needs a sprucing up
Stayed 1 night in Jan 2020

10/10 Excellent

Hong, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in Karuizawa! The hotel provided nice service, clean room and delicious breakfast. We satisfied a lot and will choose Longinghouse definitely when I visit Karuizawa again!
Stayed 1 night in Jan 2020