Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a front-desk safe, and a banquet hall are onsite.
Kyu Karuizawa Hotel Otowa No Mori offers 38 accommodations with complimentary bottled water and slippers. Flat-screen televisions are featured in guestrooms.
Bathrooms include shower/tub combinations, bidets, hair dryers, and children's slippers. This Karuizawa hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Karuizawa hotel also offers a terrace, a vending machine, and a garden. Onsite self parking is complimentary.
Kyu Karuizawa Hotel Otowa No Mori is a smoke-free property.
English breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Restaurant KEIKI - This restaurant specializes in French cuisine.
OTOWA_TEI - Onsite restaurant.
Room service (during limited hours) is available.
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Daily English breakfast available 8:00 AM to 10:00 AM for a fee: JPY 3,300 per person
2 restaurants
A bar/lounge
Restaurants on site
OTOWA_TEI
Restaurant KEIKI
Things to do
Bicycle rentals
Family friendly
In-room refrigerator
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Business services
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Banquet hall
Smoke-free property
Room amenities
Bathroom
Bidet
Children's slippers
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
Flat-screen TV
Food and drink
Free bottled water
Limited room service
Refrigerator
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Phone
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger who are included in the reservation.
Dinner is served at this property's restaurant KEIKI from 5:30 PM to 7:00 PM (last order at 7:00 PM). Guests booked in Half Board rates must order by 7:00 PM to receive dinner.
A pick-up shuttle from the Karuizawa Station is available for weekdays at 3:30 PM, and 5:30 PM. A drop-off shuttle to the Karuizawa Station is available for weekdays at 10 AM, 11 AM, 3:10 PM, and 5:10 PM.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for JPY 4400 per night
Property payment types
Important information
Optional extras
Fee for English breakfast: approximately JPY 3300 per person
Crib (infant bed) fee: JPY 4400 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Kyu Hotel Otowa No Mori
Kyu Karuizawa Otowa No Mori
Kyu Otowa No Mori
Kyu Karuizawa Otowa No Mori
Kyu Karuizawa Hotel Otowa No Mori Hotel
Kyu Karuizawa Hotel Otowa No Mori Karuizawa
Kyu Karuizawa Hotel Otowa No Mori Hotel Karuizawa
Kyu Karuizawa Hotel Otowa No Mori Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 237 out of 388 reviews" "
10 - Excellent
237
Rating 8 - Good. 127 out of 388 reviews" "
8 - Good
127
Rating 6 - Okay. 17 out of 388 reviews" "
6 - Okay
17
Rating 4 - Poor. 4 out of 388 reviews" "
4 - Poor
4
Rating 2 - Terrible. 3 out of 388 reviews" "
2 - Terrible
3
9.0/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Emiko
Traveled with group, Business traveler, Traveled with family
This is a lovely hotel with friendly staff and beautiful facilities. Walkable to the main street. The only concern was no lift to second floor, lifting luggage up and down isn't easy especially when we have young children as well.
Hotel is just off the main road. The staff were very nice to me even though I don't speak Japanese. I ended up adding breakfast to my stay and chose the Japanese breakfast option which was unique, fun, and tasty. When I checked out they offered me a ride to the train station in a shuttle and it was much better than walking. The hotel seems a bit older which gives it some charm, adds to the feeling that you are in a mountain town getaway. The main shopping area is about a 10 min walk, the pond is about a 10 min walk and the train station is about a 15 min walk. There are many bar and restaurant choices in the area, and the hotel itself has two restaurants.
Max
Stayed 1 night in Nov 2023
10/10 Excellent
???
Traveled with family and small children, Traveled with family
We were looking for a relaxing family get-away to escape the heat of Tokyo in August, and that's exactly what we got. Hotel Otowa no Mori is beautiful, is very conveniently located (while also being quiet and a bit removed from the crowds), and the staff was so helpful in arranging whatever we needed (taxis, dinner reservations, etc.).
Hotel is a short distance (about 10-15min walk) from the station, and in a pretty quiet part of Karuizawa mid-point between the station and the Kyu Karuizawa shopping. The hotel has two stories and no lift, but the staff were very helpful in getting our luggage to the second floor, and with most queries in general. Room is of a decent size for the area, and the hotel in general is very charming and furnished with a classic European feel. Everything was clean and comfortable, would recommend!
To quote my friend as we were pulling into the hotel, "This is so f**king cute!" It was cute indeed. Hotel staff was extremely friendly and accommodating. The rooms were comfortable. I highly recommend this hotel. The main downtown area of Karuizawa can be reached by a short 10 minute walk.
Excellent customer service. Only negative is the age of the hotel. It is old. With old age, some of the fixtures and furnishings appeared to need some refreshment. Overall, a good hotel! We had a good time staying there for 2 nights. I would recommend this hotel.
Kim Swee
Stayed 2 nights in Jul 2018
8/10 Good
Verified traveler
Aug 6, 2018
Liked: Cleanliness, staff & service
Traditional Japanese hotel
Very traditional Japanese type hotel. The grounds are beautiful and the service excellent. Location is also excellent; in the woods and only a short walk to Karuizawa town. The rooms however, though clean and well-maintained, are quite dated. I think this hotel caters to the older Japanese set, we noticed the nice Japanese toiletries and the brand name china in the room.
We have enjoyed the stay there. The location, service and everything about this hotel. There are no elevators however stuff delivered our luggage before we checked in.