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Kyukaruizawa Kikyo, Curio Collection by Hilton

4.5 star property

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Photo gallery for Kyukaruizawa Kikyo, Curio Collection by Hilton

Exterior
Courtyard Deluxe Twin Room with Balcony | 2 bedrooms, premium bedding, free minibar, in-room safe
Courtyard
Courtyard Deluxe Twin Room with Balcony | 2 bedrooms, premium bedding, free minibar, in-room safe
Chapel

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • Parking included
  • Room service
  • Spa

Explore the area

Map
491 5 Karuizawa-machi, Kitasaku-gun, Karuizawa, Nagano-ken, 389-0102
  • Karuizawa New Art Museum
    ‪5 min walk‬
  • Old Karuizawa Ginza Street
    ‪7 min walk‬
  • Kumoba Pond
    ‪11 min walk‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | 2 bedrooms, premium bedding, free minibar, in-room safe

Superior Twin Room

  • 366 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for KIKYO Suite Room

KIKYO Suite Room | Living area | LED TV

KIKYO Suite Room

  • 1065 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Tatami Twin Room

Premium Tatami Twin Room | 2 bedrooms, premium bedding, free minibar, in-room safe

Premium Tatami Twin Room

  • 605 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Twin Room

Premium Twin Room | Living area | LED TV

Premium Twin Room

  • 605 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Courtyard Deluxe Twin Room with Balcony

Courtyard Deluxe Twin Room with Balcony | Living area | LED TV

Courtyard Deluxe Twin Room with Balcony

  • 517 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room with Balcony

Deluxe Twin Room with Balcony | Living area | LED TV

Deluxe Twin Room with Balcony

  • 517 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Courtyard Suite Room

Courtyard Suite Room | Living area | LED TV

Courtyard Suite Room

  • 605 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Run Of House

2 bedrooms, premium bedding, free minibar, in-room safe

Run Of House

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe, Twin With Bath, Garden View

Interior

Deluxe, Twin With Bath, Garden View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room With Balcony

2 bedrooms, premium bedding, free minibar, in-room safe

Deluxe Twin Room With Balcony

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby

Hotel Indigo Karuizawa by IHG

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (299)
The price is $232
per night
$288 total
includes taxes & fees
Mar 9 - Mar 10
Hotel Indigo Karuizawa by IHG

About this property

Kyukaruizawa Kikyo, Curio Collection by Hilton

4.5-star hotel in Kyukaruizawa
2 restaurants, a full-service spa, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Kyukaruizawa Kikyo, Curio Collection by Hilton offers 50 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. LED televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
Kyukaruizawa Kikyo, Curio Collection by Hilton features a full-service spa, 2 hot tubs, a sauna, and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 3 meeting rooms. Event facilities measuring 1507 square feet (140 square meters) include conference space. This luxury hotel also offers spa services, a garden, and concierge services. A train station pick-up service and a train station drop-off service are complimentary for guests. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Kyukaruizawa Kikyo, Curio Collection by Hilton has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Sonorite - Onsite fine-dining restaurant.
A table - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,786 for adults and JPY 2,983 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • a table
  • Sonorite

Things to do

  • 2 spa tubs
  • 24-hour gym
  • Full-service spa
  • Sauna

Family friendly

  • Free crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 1,507 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden

Full-service spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 1978
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property’s elevators will not be available February 7-16, 2025 and February 28-March 9, 2025 due to a scheduled maintenance.
Breakfast is not included in the breakfast rate for children 17 years and younger when sharing existing bedding with an adult. Breakfast for children is available for the listed breakfast fee.

Renovations and closures

The property will be renovating from February 28 2025 to March 9 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12430.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4786 for adults and JPY 2983 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12430.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 4 to 6 years old for breakfast.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kyu Hotel
Kyu Karuizawa
Kyukaruizawa Kikyo Curio Collection Hilton Hotel
Kikyo Curio Collection Hilton Hotel
Kyukaruizawa Kikyo Curio Collection Hilton
Kikyo Curio Collection Hilton
Kyukaruizawa Kikyo, Curio Collection by Hilton Hotel
Kyukaruizawa Kikyo, Curio Collection by Hilton Karuizawa
Kyukaruizawa Kikyo, Curio Collection by Hilton Hotel Karuizawa

Kyukaruizawa Kikyo, Curio Collection by Hilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 285 out of 374 reviews
Rating 8 - Good. 60 out of 374 reviews
Rating 6 - Okay. 19 out of 374 reviews
Rating 4 - Poor. 7 out of 374 reviews
Rating 2 - Terrible. 3 out of 374 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Kwai Chong

Stayed 3 nights in Feb 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very lovely, quiet deluxe hotel set back from the street. The service was impeccable, with free shuttles at call to and from the hotel. Remember to book in advance if you are arriving from the train station as this will save you the taxi fare! The rooms are large and the public bath is a treat. Breakfast is lovely - the restaurant faces the gorgeous court yard.
Stayed 2 nights in Jan 2024

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Poonam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Older property but neat and convenient. Large rooms.
Stayed 2 nights in Nov 2023

8/10 Good

Nana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was lovely.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Karuizawa Escape
A great location and place to stay. The restaurant is excellent.
Stayed 2 nights in Jul 2023

10/10 Excellent

Yihsin

Stayed 1 night in Jun 2023

10/10 Excellent

jinghua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very elegant, clean and best location! Staff all so friendly and helpful, speaking English as well. We stayed 6 night have very good time. The breakfast is very good, fresh vegetables, bakery, cheese and meat, very good Japanese style breakfast as well! We like to come back again, thank you very much. We will go
Stayed 6 nights in Jul 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family friendly destination in Karuizawa
The hotel staff were friendly and took care of our family. They brought extra blankets, towels, and other supplies quickly. We enjoyed every minute of our stay.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, free mini bar, the public bath is good. Hotel shuttle to the station and ski area. Just 6 mins walk to old Karuizawa.
Stayed 1 night in Jan 2020

4/10 Poor

Herren

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2020

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Dec 2019

10/10 Excellent

Sarah seng lan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely top notch! Room are spacious, clean and well upkept. Within walking distance to many nice small restos. Staff are friendly and can converse well in English. Def my choice of stay if we are to go back again, even with my kid. Food at French resto was excellent. It would be great if they could have more choice on their room service menu
Stayed 3 nights in Dec 2019

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Staff and good service
Staff are super helpful. All the service is outstanding.
Stayed 2 nights in Dec 2019

10/10 Excellent

Terry

Stayed 1 night in Nov 2019

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay in Karuizawa
Quiet, relaxing, clean, comfortable, hospitable, beautiful setting in middle of town. BTW, breakfast was great. What more would one want!
Stayed 2 nights in Oct 2019

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllic Town
The service at the hotel is impeccable, from the GM to the front office staff. While there were some hiccups, as with all things, more important, they were very proactive in finding solutions and making sure that the guests are not inconvenienced.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its alright
its ok
Stayed 1 night in Jul 2019

10/10 Excellent

Oi Man Kimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, quiet rooms. The perfect getaway from the intensity of Tokyo.
Stayed 2 nights in Apr 2019