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SORA Hotel KARUIZAWA Outlet

3.0 star property

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Photo gallery for SORA Hotel KARUIZAWA Outlet

Basic Triple Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets
Garden
Reception
Lobby lounge
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Free WiFi
  • Air conditioning
  • Parking included
$91
Nov 17 - Nov 18

Explore the area

View in a map
1398-137 Hotchi, Kitasaku-gun, Karuizawa, Nagano, 389-0113
  • Place, Karuizawa 72 West Golf Course
    ‪9 min walk‬
  • Place, Karuizawa Prince Shopping Plaza
    ‪2 min drive‬
  • Place, Karuizawa Prince Hotel Ski Resort
    ‪3 min drive‬

Room options

View all photos for Basic Double Room, Non Smoking

Basic Double Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Basic Double Room, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room, Non Smoking

Basic Twin Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Basic Twin Room, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Triple Room, Non Smoking

Basic Triple Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Basic Triple Room, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 344 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Quadruple Room, Non Smoking

Basic Quadruple Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Basic Quadruple Room, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Quadruple Room, Non Smoking

Family Quadruple Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Family Quadruple Room, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Quadruple Room, Non Smoking

Deluxe Quadruple Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Quadruple Room, Non Smoking

  • 592 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

SORA Hotel KARUIZAWA Outlet

3-star Karuizawa hotel close to Karuizawa Prince Shopping Plaza
This smoke-free hotel features a restaurant, a bar/lounge, and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SORA Hotel KARUIZAWA Outlet offers 17 air-conditioned accommodations with coffee/tea makers and slippers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Karuizawa hotel provides complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Karuizawa hotel also offers a vending machine, ski storage, and a garden. Complimentary self parking is available on site.

SORA Hotel KARUIZAWA Outlet is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 9:30 AM.
SORA Hotel KARUIZAWA Outlet has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 9:30 AM for a fee: JPY 1,700 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground
  • Ski storage

Family friendly

  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of JPY 3000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
4 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 1700 per person
  • Pet fee: JPY 3000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Sora Karuizawa Outlet
SORA HOTEL KARUIZAWA OUTLET Hotel
SORA HOTEL KARUIZAWA OUTLET Karuizawa
SORA HOTEL KARUIZAWA OUTLET Hotel Karuizawa

SORA Hotel KARUIZAWA Outlet Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 138 out of 239 reviews
Rating 8 - Good. 79 out of 239 reviews
Rating 6 - Okay. 14 out of 239 reviews
Rating 4 - Poor. 3 out of 239 reviews
Rating 2 - Terrible. 5 out of 239 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Keiko

Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
My fur angel and I enjoyed the stay. We are glad they have fenced indoor and outdoor play areas for dogs. The staff was kind and friendly. I only want the hotel to reconsider using aroma in their guest room. As soon as we entered the room, I noticed the artificial aroma, and I quickly turned off the humidifier, which seemed to be the source of the aroma. I am a certified health coach and have avidly promoted home use of medical-grade essential oils for better health. However, I cannot tolerate the odors of artificial aroma, which is known to affect our health adversely. Artificial aromas are known to disrupt our nerves and hormone secretions, and even more so for dogs and small animals. But unfortunately, artificial aromas are widely used in Japan. To prove the adverse effect of the artificial aroma, I continually experienced a runny nose while in the room. I do not have hay fever or any allergy associated with the pollens or seasonal impacts. My body shows such symptoms only when I am exposed to artificial oils. Having a constant runny nose is a very rare event for me. I cannot imagine how much the adverse effects of the aroma invisibly affect my dog. So, please avoid using artificial aromas that are widely commercially available.
Stayed 2 nights in Apr 2025

10/10 Excellent

YE, HONG KONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is jngood condition, and staff were really helpful and friendly. Just the location for solo traveller not driving is not that easy, but with Uber all sort out
Stayed 1 night in Jan 2025

8/10 Good

Maria, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel caters to people with dogs. They do not have enough breakfast for all guests.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come again

Extremely nice staff. Room was comfortable and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Yue Ling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Sora

It was a great stay at Sora Hotel Karuizawa Outlet. Room was spacious and the service staff were warm and welcoming. The lobby area is quaint with a grand piano that guests could play at. It is a dog-friendly hotel, ideal for dog owners and dog lovers. The location is good, less than 10 drive from Karuizawa Prince Shopping Plaza and there’s free parking on site. Breakfast was sumptuous with 4-5 variety of mains to choose from. If you choose not to have house-keeping, they will refund a small amount of the room fees back to you which is a nice gesture.
Dog play area
Kids meal breakfast
Lobby area
Stayed 2 nights in Jun 2024

6/10 Okay

chia choo

Traveled with family
This is far off from train station and there is really nothing to see around. Saw few pets though it is supposed to be a pet friendly establishment. There is only a convenience store about 10min away.
Stayed 1 night in Jun 2024

10/10 Excellent

Eddie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the most friendly staff that I have even seen comparing to my previous trips to Europe, America and Asia. I will give more than 10 if I can. Highly recommend for foreign visitors to this place
Stayed 1 night in Mar 2024

10/10 Excellent

Cheryl

Stayed 1 night in Nov 2023

10/10 Excellent

William Jacob

Traveled with pets
Liked: Cleanliness, staff & service
Small rooms, very functional, good value. Easy 30 min walk from Karuizawa station/Outlet mall. Plenty of space to walk dogs. Even large dogs are welcome.
Stayed 2 nights in Apr 2023

8/10 Good

CHANDAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Yoshifumi

Stayed 1 night in Jul 2025

8/10 Good

?

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何度もお世話になっており、清潔感静かさなど問題なし。
Stayed 1 night in Jul 2025

8/10 Good

さちこ

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

isamu

Liked: Cleanliness, staff & service, property conditions & facilities
下仁田軽井沢線沿は理解していましたが、場所が若干わかりにくいので一度通り過ぎてしまいました。 ユニットバスなので狭さ、使いにくさはありますが、それは仕方がないですが、ホテル・部屋は清潔感があり、騒音等もなく満足でした。
Stayed 1 night in Jul 2025

8/10 Good

Hidekatsu

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

??

清潔感があり
Stayed 1 night in Apr 2025

8/10 Good

みつる

Stayed 1 night in May 2025

10/10 Excellent

Yurika

Stayed 1 night in May 2025

6/10 Okay

ゆき

Stayed 1 night in May 2025

10/10 Excellent

KUNIYASU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

夫婦とペット

ミニチュアダックス一頭と夫婦で2泊しましたが、ホテルはとても快適に過ごすことが出来ました。またいつか泊まりたいホテルです。
Stayed 2 nights in May 2025

8/10 Good

Ricardo

Stayed 1 night in May 2025

8/10 Good

Yuiko

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
軽井沢での宿泊にいつも利用しています スタッフさんが犬に優しくて､嬉しいしなにより大型犬可なので､助かっています 欲を言えば､ベッドがもう少し良いものだと嬉しいのと､上の階の方の音が防音できるととても嬉しいですね
Stayed 1 night in May 2025

8/10 Good

EMI

Stayed 1 night in Apr 2025

8/10 Good

OKU

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アウトレットにも近く、ワンちゃんがいても清潔でよかった
Stayed 1 night in Apr 2025