Springs International Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Springs International Hotel

Bar (on property)
Outdoor pool
View from room
Superior Double Room
Lobby lounge

Reviews

4.6 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Kilembe Road, Kasese
  • Kilembe Mines Golf Club
    16 min walk
  • Stanley Park
    19 min walk
  • Rwenzori Art Centre
    13 min drive
  • Kasese (KSE)
    26 min drive

Room options

Deluxe Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Royal Suite

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Springs International Hotel

3-star Kasese hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Springs International Hotel offers 33 accommodations with complimentary newspapers and complimentary bottled water. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Kasese hotel also offers a terrace, barbecue grills, and tour/ticket assistance.

Springs International Hotel has designated areas for smoking.

Springs International Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Free daily newspapers

Policies

Check-in

Check-in start time: noon; Check-in end time: 3 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Springs International Hotel Kasese
Springs International Kasese
Springs Hotel Kasese
Springs International Hotel Hotel
Springs International Hotel Kasese
Springs International Hotel Hotel Kasese

Springs International Hotel Reviews

Reviews

4.6
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 2 out of 4 reviews" "

6.6/10

Cleanliness

4.0/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Steven

Disliked: Staff & service, property conditions & facilities, room comfort
dreadfall
after we paid for the stay with you the manager refused to give us a room and tried to downgrade us.he said the payment had not come through from you. we had to argue,threathen to call the police .even though we showed him your proof of payment and the confirmation number you sent he refused to allow us access.It was not till after an hour that it showed on one of his friends computers somewhere that he apologised and let us have the room.i think his computers were down so he has your payment services von someone elses computer outside the hotel.As this happened late at night it was probabaly the worst experience we had in uganda dealing with him and the only issue weve ever had with hotels.com
Stayed 1 night in Feb 2019

8/10 Good

Dorothea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is completely run down. I had the impression they tried to cheat me with the charges. I left and went to another hotel.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Probleme mit der Reservierung
Wir hatten große Probleme mit der Reservierung. Als wir müde nach einem langen Tag beim Hotel ankamen, erklärte uns der Hotelmanager, dass leider keine Buchung vorliege. Er weigerte sich hartnäckig, die ausgedruckte Buchungsbestätigung plus Abbuchungsbeleg der Mastercard überhaupt anzusehen (!!!) - denn es liege ihm ja keine Buchung vor und er habe auch kein Geld erhalten. Wir haben daraufhin trotzdem eingecheckt, in der Hoffnung, dass sich alles noch klärt. Der Manager war zwar bereit, auf der ausgedruckten Buchung festzuhalten, dass er das Geld nicht erhalten habe und dies unterschrieb er auch. Doch er weigerte sich wiederum hartnäckig, dieses Dokument nun auch zu stempeln. Stempeln wollte er nur, wenn wir dann (nochmal) gezahlt hätten. Nach Kontaktaufnahme mit hotel.com teilte der Manager uns am nächsten Tag mit, es habe sich um ein Versehen gehandelt und er würde das Geld nun doch erhalten. Da wir beim Einchecken einem Upgrade zugestimmt hatten, wollten wir die Mehrkosten beim Auschecken mit der Kreditkarte bezahlen. Auch hierbei weigerte er sich wieder - bitte alles nur cash. Abgesehen von diesen echten Unannehmlichkeiten bei der Reservierung muss man sagen: Das Hotel liegt einfach super und die Zimmer sind sehr schön.
Stayed 3 nights in Oct 2018