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This was the worst stay I have ever had during all my travels. It was impossible to sleep here, and I felt unsafe. During my stay, I experienced constant loud air conditioning noise, disturbances from conference attendees in the hallway, loud music from a banquet hall late at night, children running through hallways, bad sewage odors in the bathroom, and a general lack of security and management control. The hotel failed to provide basic comfort, cleanliness, or safety. There was no restaurant as advertised on the website. I do not recommend this hotel to anyone.

All good

Had to argue with staff for toilet paper and fresh towels. Wet laundry hung in corridor leading to guest rooms and cleaning carts, cleaning supplies in the corridor in plain view also.

I liked everything, I used to stay in this hotel when in Almaty when it was even different name. I like everything starting from location and ending with slippers.

The staff was very friendly!