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pentahotel Kassel

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January 2025

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Exterior
penta Plus Room | Hypo-allergenic bedding, in-room safe, individually decorated
Lobby
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet friendly
  • Gym
  • Bar
  • Breakfast available
  • Laundry
  • Room service

Explore the area

Map
Bertha-von-Suttner Strasse 15, Kassel, HE, 34131
  • Wilhelmshoehe Park
    14 min walk
  • Pizzeria Euro Döner
    2 min walk
  • Kassel-Wilhelmshöhe Station
    3 min walk
  • Kassel (KSF-Calden)
    27 min drive

Room options

View all photos for penta Single Room

penta Single Room | Hypo-allergenic bedding, in-room safe, individually decorated

penta Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for penta Standard Room

penta Standard Room | Hypo-allergenic bedding, in-room safe, individually decorated

penta Standard Room

  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for penta Plus Room

penta Plus Room | Hypo-allergenic bedding, in-room safe, individually decorated

penta Plus Room

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

Similar properties

Exterior

IntercityHotel Kassel

Pet friendly
Free WiFi
Restaurant
Breakfast available
4.1 out of 5, Very Good, (512)
The price is $70
per night
$75 total
includes taxes & fees
Jan 1 - Jan 2
IntercityHotel Kassel

About this property

pentahotel Kassel

Hotel in Bad Wilhelmshoehe
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
Pentahotel Kassel offers 137 accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations include desks. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels and pay movies.

Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a fitness center, a vending machine, and multilingual staff.

Pentahotel Kassel is a smoke-free property.

A complimentary manager's reception is offered each day.
Pentalounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pentalounge - Onsite bar. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 23 for adults and EUR 11.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • pentalounge
  • pentalounge

Things to do

  • Billiards/pool table
  • Foosball table
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Handrails in stairways (39 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 11.5 for children
  • Nearby parking fee: EUR 15 per day(164 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

pentahotel Hotel Kassel
pentahotel Kassel
Kassel Penta Hotel
pentahotel Kassel Hotel
pentahotel Hotel
pentahotel Kassel Hotel
pentahotel Kassel Kassel
pentahotel Kassel Hotel Kassel

pentahotel Kassel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 158 out of 637 reviews" "
Rating 8 - Good. 296 out of 637 reviews" "
Rating 6 - Okay. 117 out of 637 reviews" "
Rating 4 - Poor. 52 out of 637 reviews" "
Rating 2 - Terrible. 14 out of 637 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Hui-i

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay. The staff were all very friendly, proactive and really helpful. We were surprised because this is absolutely beyond the normal German hotel standards 😙 The breakfast was excellent! Only thing we didn’t like so much was the room didn’t have A/C or fan and the room was really warm when we were there. We needed to shut the window in the middle of the night because of a thunderstorm and was bathing in our own sweat in the morning. So if we would re-visit this area again in summer, this hotel probably wouldn’t be our first choice. But all other details and services were really good!👍
Stayed 1 night in Jun 2024

10/10 Excellent

George

Stayed 1 night in Jun 2024

8/10 Good

Edward

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2024

6/10 Okay

William

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, breakfast was excellent, parking was a bit difficult.
Stayed 1 night in Aug 2023

4/10 Poor

Kar Man

Disliked: Cleanliness, amenities, property conditions & facilities
the ONLY good thing about the hotel is its proximity to the train station, literally just a 5-min walk. but that's all. the hotel room lacks air con, which made it a bit stuffy. there was no water kettle nor drinking water provided. the linen used were quite old, as you can feel and see the holes on the bed sheet and pillow covers. at the price of EUR 100 a night? definitely not worth the price. i would at most pay EUR 50. for sure I won't be back.
Stayed 1 night in Sep 2022

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish and welcoming.
Stylish hotel with great staff and lovely lobby/bar area. Good size, spotlessly clean room. Underground parking convenient and secure. Great breakfast enjoyed on the sunny terrace. Will definitely return. Thank you.
Stayed 1 night in Jun 2022

4/10 Poor

Kevin

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Rather shabby
In addition to the lack of AC (not surprising outside of major cities in Germany but still dismaying and disappointing on one of the hottest days of the year) I was greeted by dirty carpets and a cockroach on the bed upon arrival.
Stayed 2 nights in Jun 2022

8/10 Good

Hesti

Stayed 1 night in Jul 2021

10/10 Excellent

Maarten, Amsterdam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money. Nice and helpful staff. Kids-friendly
Stayed 1 night in Jul 2020

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stay was very good. Hotel was clean and staff spoke fairly good English. Doesn’t have parking but it is relatively easy to find.
Stayed 1 night in Feb 2020

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Would stay there again Great breakfast. Friendly staff
Stayed 2 nights in May 2019

6/10 Okay

Jorge

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This was a last minute booking so the price was much higher - the reception area is part of the bar and the staff were not very helpful or friendly. There was always a queue as well and parking underground was very pricey. Rooms a bit dated and dark. Good location
Stayed 2 nights in May 2019

10/10 Excellent

SN

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Near the intercity train station
Stayed 4 nights in Apr 2019

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A
Very nice
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy. Clean. Close to Train
Traveling for a film. Very accommodating to our requests traveling with lots of gear
Stayed 1 night in Jan 2019

4/10 Poor

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
ok, but improvements needed
A bit of a rollercoaster stay. Firstly, when I arrived I was told that I hadn't paid, but I had - on hotels.com. They took my card details and wrote them down on a piece of paper. Isn't that illegal due to GDPR?! Secondly, I went to my room, but I was actually given a key to a room with two people in it! Only to be laid on the bed sleeping! I also booked a city view room but I was facing directly at what can only be described as a block of flats. The bed was a little uncomfortable and I could constantly hear people walking up and down the corridor above. The bar area, food and service overall was good. The wifi is slow. I would say a little overpriced but the location is great - right by the train station.
Stayed 2 nights in Nov 2018

8/10 Good

Nate, Kaiserslautern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, respectful staff and a nice breakfast. I would stay there again.
Stayed 1 night in Nov 2018

8/10 Good

Hugh, High Peak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located Kassel stn, nice hotel, good value.
I stayed 2 nights on a business trip to Kassel. I did breakfast both days but didn't stay for evening meal. Quick and efficient check-in. Comfortable room, nice to have a large bottle of water in the room. Good breakfast, got a little busy on the second day. Quick check-out. Grteat value via Hotels.com Recommended.
Stayed 2 nights in Sep 2018

8/10 Good

Jens-Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good sleep
We came late and left late. Daughter was terribly tired and went directly to a couch in the foyer; receptionist smiled without being angry: Nice. Room is spacious and clean; breakfast too expensive for me. Didn't find any air conditioning; perhaps I was too tired. Location is great to visit Kassel Wilhelmshöhe. To get to downtown choose line 1,3 or 4, and within less then 15 minutes you in the city.
Stayed 1 night in Aug 2018

6/10 Okay

Andreas

Liked: Cleanliness
Stayed 1 night in Aug 2018

2/10 Terrible

Hani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After staying at a previous Penta Hotel, it was great to stay at another one in the chain, with the same funky vibe and great downstairs reception/bar/restaurant. The one in Kassel is right next to the train station and just a walk or short tram ride from the beautiful Bergpark. Despite seeming very quiet on arrival, it must have been quite busy, as we couldn't check in early and there were no tables available for dinner without a reservation (just the couches). I must also give a special shoutout for the bed - so huge and comfortable!
Stayed 2 nights in Nov 2017

4/10 Poor

Peter, Sydney, Australia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Find an alternative
This hotel was one of the most expensive and worst hotels during my stay in Germany. The room has no fridge, aircon or things like coffee and tea making facilities. It was during Documenta, so things were rather full in the area. When I tried to check in I was told by the reception staff that I needed to pay for the room as there was no record of me paying through Wotif. After telling them I had already paid they didn't believe me and couldn't find my payment. The male staff member then kept trying to serve people behind me. They charged my credit card again, and after complaining, they then worked out that I had in fact paid already. I then had a large amount of money taken from my card and it took over one month for these funds to be available again. It's an average hotel with very average rooms. If that's what you're after then you will be happy here.
Stayed 2 nights in Aug 2017