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Kasumigaura Vacation Packages

Good hotel for families, as they have rooms with bunk beds, washer dryer, kitchen table, and kitchenette. I would say above average size rooms for Japan. The hotel is in a great location close in between two train stations, lots of restaurants and markets within walking distance. Only con is that the street it's located on is not a very scenic area, don't expect any good views other than rail lines or buildings.

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Unfortunately, why everything was pretty good including the location and the clean room, we had an issue with the air conditioner. We are on the top floor so it was warm. I brought it up the second day and they were going to take a look at it, but it did not make much of a difference. The Hitachi unit was not only allowed but very inefficient and basically took the entire night to cool the room. So it did work a little bit, but it was minimal and the noise was not not noticeable. Otherwise everything was good, I wish the TV did not have a a volume lock at 40, but that seems to be common at Japanese hotels. Hopefully with the air-conditioning issue being fixed, will definitely stay here again.

Friendly staff. Clean rooms, plenty of space for my family of 5.

The hotel and staff were great. Very clean, good food and the location was great

Highly recommend staying here! The rooms are modern, clean, and much larger than typical Tokyo accommodations. Having an in-room kitchen and washing machine made our stay so convenient. It’s located in a peaceful area but super easy to walk to Ginza or catch the metro. Friendly staff and hassle-free check-in. 10/10!