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Hotel Jay Suites

3.5 star property

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Photo gallery for Hotel Jay Suites

Terrace/patio
Lobby lounge
Lobby sitting area
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • All inclusive
  • Room service
  • Air conditioning

Explore the area

Map
Chhusya Galli, Jyatha, Thamel -30, Kathmandu, 44600
  • Garden of Dreams
    ‪7 min walk‬
  • Swayambhunath
    ‪5 min drive‬
  • Pashupatinath Temple
    ‪7 min drive‬
  • Kathmandu (KTM-Tribhuvan Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Apartment, 1 Bedroom, Kitchenette, City View

Deluxe Apartment, 1 Bedroom, Kitchenette, City View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Apartment, 1 Bedroom, Kitchenette, City View

  • 398 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Room

  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room, 3 Twin Beds

Deluxe Triple Room, 3 Twin Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Triple Room, 3 Twin Beds

  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About this property

Hotel Jay Suites

3.5-star hotel in Thamel
This hotel features a restaurant, a bar/lounge, and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, a business center, and concierge services.
Hotel Jay Suites offers 23 air-conditioned accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch LED televisions come with premium digital channels and pay movies. Bathrooms include showers with rainfall showerheads, slippers, and complimentary toiletries.

This Kathmandu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a rooftop terrace, a library, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Hotel Jay Suites has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 4 per night); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (USD 4 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 5 for adults and USD 5 for children
  • Airport shuttle fee: USD 15 per vehicle (one-way)
  • Covered self parking fee: USD 4 per night (in/out privileges)
  • Nearby parking fee: USD 4 per night(98 ft away; open 24 hours)
  • Rollaway bed fee: USD 15.0 per day
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Jay Suites Kathmandu
Jay Suites Kathmandu
Hotel Jay Suites Hotel
Hotel Jay Suites Kathmandu
Hotel Jay Suites Hotel Kathmandu

Hotel Jay Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 141 out of 195 reviews
Rating 8 - Good. 36 out of 195 reviews
Rating 6 - Okay. 7 out of 195 reviews
Rating 4 - Poor. 3 out of 195 reviews
Rating 2 - Terrible. 8 out of 195 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pavel, Brookline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. Highly recommend!
Stayed 4 nights in Jan 2025

6/10 Okay

Valeriy, Roseville

Liked: Staff & service
Not bed. Nice staff
Stayed 7 nights in Jan 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and attentive staff. Excellent breakfast choices. Highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

John, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Jay Suites on two occasions and will definitely stay again if I return to Kathmandu. The owner and all staff were excellent, everything worked, and it was decent value for the money. You might find a room for a bit cheaper but will there be hot water, working AC, eorking remote control, elevator, in-room fridge, free water, good breakfast, etc? You get that and more at Jay Suites.
Stayed 3 nights in Nov 2024

2/10 Terrible

Kira, Oak Harbor

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is really nice and in a nice location but it was not clean at all and had awful large stains on the pillows and bedding and the beds were small and mattress old and some with broken springs. Also i did not get a welcome drink which is part of my membership perks for this booking
Stayed 3 nights in Nov 2024

2/10 Terrible

Nandini, Roanoke

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
air conditioner did not work, bathroom door did not close, bathroom dirty. we stay only one night even we booked for two nights. terrible experience
Stayed 2 nights in Nov 2024

10/10 Excellent

John, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I initially booked 2 nights but ended up staying for 8. You might find something that looks similar and is a few dollars cheaper but I didn’t even go hunting once I found that Jay Suites had an elevator, powerful AC with a simple on-off controller, a good bed, excellent shower with unlimited hot water, an in-room fridge with 2 free 1 litre bottles of water daily, and a better than average breakfast for about $5. The staff were exceptionally friendly and dealt with one minor plumbing issue quickly and efficiently. If you’re staying in Thamel, it would be tough to beat this place for the price.
Stayed 4 nights in Nov 2024

8/10 Good

John, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two days in and no negatives so far. They have an elevator (neighbouring hotel does not for similar price), the room is comfortable and service is friendly and efficient. Good value for the money.
Stayed 2 nights in Nov 2024

2/10 Terrible

Sarbjit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a 3 star facility. The rooms are crawling with small bugs. The mattress was terrible. The odour in the rooms was also aweful. I would not recommend this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jay Suites is an excellent hotel in an excellent location! The staff are so kind and welcoming, and also very helpful in organizing anything you want to do in the city, and answer any questions you have about visiting Nepal. We will definitely be back. Thank you so much!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kundan, Coppell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Respect and respond to your request in a timely manner.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’accueil a été exceptionnel et le personnel était très attentionné. Je recommande fortement cet hôtel pour un séjour à Kathmandou. I highly recommend this hôtel . It is very clean and the personnel is very helpful. We will come back for sure!
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a convenient place for tourists. As a young woman travelling alone I found it very safe with attentive staff who were happy to help wherever possible. It was clean and very reasonably priced
Stayed 4 nights in Oct 2024

10/10 Excellent

Amita

Stayed 3 nights in Sep 2024

10/10 Excellent

KAMAL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean beautiful hotel I will stay agian
Stayed 1 night in Oct 2024

8/10 Good

ratan

Liked: Property conditions & facilities
All good. Courteous servers
Stayed 1 night in Oct 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Location Hotel!

The employees at the Jay suites were thorough and professional in their duties. I really appreciate their attention to detail and I will be back for sure. The hotel is located in the heart of Thamel with countless shops and restaurants nearby. They will do their best to accommodate your every request!
Stayed 4 nights in Aug 2024

2/10 Terrible

Alisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2024

8/10 Good

Cavan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid place a little more than other places but no complaints at all very friendly staff great bed and washroom
Stayed 1 night in May 2024

10/10 Excellent

Saroop

Liked: Cleanliness, staff & service, property conditions & facilities
“excellent location. very friendly family, nice breakfast. clean rooms and bathroom”
Stayed 3 nights in May 2024

6/10 Okay

Ludmila

Liked: Cleanliness, staff & service
Disliked: Amenities
Little noisy, from the other rooms or building. Friendly & helpful stuff.
Stayed 1 night in Apr 2024

8/10 Good

Ludmila

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Was on a trakking trip, so this hotel was located well in a centre, near shopping. Friendly stuff, helped with bags & organising taxi quickly for me, when needed. Good value.
Stayed 1 night in May 2024

8/10 Good

Bui

Traveled with partner
Better service
Stayed 5 nights in May 2024

10/10 Excellent

Mohammad Atif

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located in the center of the city. Walking distance to everything and staff was excellent
Stayed 3 nights in Apr 2024