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Royal Penguin Boutique Hotel & Spa

4.0 star property

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Front of property - evening/night
Breakfast, lunch, dinner served; international cuisine
Classic Penthouse | Minibar, in-room safe, individually decorated, individually furnished
Classic Penthouse | Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
Thamel, Kathmandu, 11856
  • Garden of Dreams
    ‪8 min walk‬
  • Basantapur
    ‪12 min walk‬
  • Narayanhity Palace Museum
    ‪12 min walk‬
  • Kathmandu (KTM-Tribhuvan Intl.)
    ‪19 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, individually decorated, individually furnished

Presidential Suite

  • 710 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Futon

View all photos for Superior Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room

  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Penthouse

Minibar, in-room safe, individually decorated, individually furnished

Classic Penthouse

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Living area | 42-inch LED TV with satellite channels, TV

Junior Suite

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Executive Twin Room

  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Sofa Bed

View all photos for Executive Double Room

Minibar, in-room safe, individually decorated, individually furnished

Executive Double Room

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

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About this property

Royal Penguin Boutique Hotel & Spa

4-star hotel in Thamel
This smoke-free hotel features a full-service spa, a restaurant, and a health club. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a steam room, and a rooftop terrace are onsite.
Royal Penguin Boutique Hotel & Spa offers 30 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 42-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kathmandu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club, a hot tub, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Penguin Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Royal Penguin Boutique Hotel & Spa features a health club and a hot tub. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. This family-friendly hotel also offers a steam room, a rooftop terrace, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Royal Penguin Boutique Hotel & Spa is a smoke-free property.

A complimentary manager's reception is offered each day.
The Cave Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • The Cave Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 25.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 15 per vehicle (one-way)
  • Airport shuttle fee per child: USD 15.00 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per stay
  • Rollaway bed fee: USD 25.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Royal Penguin Boutique 2
Royal Penguin Boutique 2 Kathmandu
Royal Penguin Boutique Hotel 2
Royal Penguin Boutique Hotel 2 Kathmandu
Royal Penguin Boutique Hotel Kathmandu
Royal Penguin Boutique Hotel
Royal Penguin Boutique Kathmandu
Royal Penguin Boutique
Royal Penguin Boutique Hotel Spa 2
Royal Penguin & Spa Kathmandu
Royal Penguin Boutique Hotel & Spa Hotel
Royal Penguin Boutique Hotel & Spa Kathmandu
Royal Penguin Boutique Hotel & Spa Hotel Kathmandu

Royal Penguin Boutique Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 87 out of 159 reviews
Rating 8 - Good. 52 out of 159 reviews
Rating 6 - Okay. 8 out of 159 reviews
Rating 4 - Poor. 7 out of 159 reviews
Rating 2 - Terrible. 5 out of 159 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

6.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Geof

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great room with a great soaking bathtub
Upon entering the room we were impressed by the blue led lighting strips. It gave us the sense that we were going into a room of the future. However, they have enough other lights that we were able to read without any effort. (I don't really like hotels that are mood-lit and never able to make bright enough to read anywhere). The bath tub was wonderful. It is so great to sit and soak after a great trek.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

This was an average hotel I guess. I wanted to stay in Thamel for a few nights of my vacation so I choose the quirkiness of Royal Penguin. The first room they showed me did not have working electric, they had been having power issues of the whole floor leaving the dark corridor leading to the room and the room itself room unsafe for any guests. Then they showed me a second room that did not have working heat or Wifi. Then the 3rd room didn't have working heat either but the staff said that it just takes a while to heat up. While waiting 45 minutes for the heat to kick on, I called the front desk again. They sent 2 more employees to come and look at the heater; one of them changed out the filter. It finally kicked on, but I should mention that the new room was a significant down grade and nothing was adjusted on my bill then or at check out. Water runs yellow, some hotels in Kathmandu have clear colored water, they do not & the power outages are short but pretty regular. Staff were kind but most were not very helpful. Things I did like, FREE HBO in English, FREE room service breakfast which was pretty good and one of the housekeepers was very nice. Overall, the quirkiness of the hotel is not enough to stay here, I would not recommend to anyone. I'm sure there must be nicer properties in the Thamel area. This one disappoints.
Stayed 3 nights in Jan 2020

4/10 Poor

Benjamin

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

AR, Ca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy and satisfied with the customer service , all the other staffs were very helpful too. Only the water was an issue, bathroom water was unclean it was yellow in colour. Please try to get clean water . Other than that every thing was excellent.
Stayed 1 night in Nov 2019

10/10 Excellent

Ai

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
There was no rooms with a balcony, and only 1 restaurant to eat in. The menu was limited, and the breakfast that was offered, very disappointing.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here with my 2 children. After reading reviews I was prepared for a reasonable, clean, yet perhaps not the best hotel. I was positively surprised. The room I got was exactly as pictured. For KTM style rooms, this was luxury. Plush tiger was waiting for us in the bed. Kids loved it. The greeting guards at the entrance made us feel welcome every time you cross the gates. Food in the restaurant was mediocre at best. My room was 62. The hotel, staff was great. I would return any time. Recommended.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great room but the sauna and steam room are not good. The steam room stank of ammonia and the sauna door stuck and I had to rip it off to escape!!
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Stayed 1 night in Mar 2019

8/10 Good

Timothy

Liked: Staff & service, property conditions & facilities, room comfort
good option, good price, food needs work
this is a great semi-budget hotel in the downtown area close to restaurants and shops. they had access to a gym (different building) and a spa on-site, which i was tempted to use, but never got there. three nights were all good. the water was always hot, though it came out yellow. we didn't have any problems though, and there was plenty of bottled water to use for brushing teeth, etc. the room had heating (it got cold at night!) and the bed was comfortable. the security was overly polite and the front desk was always staffed and helpful. we did not like the breakfast - we got up twice for early flights, and noticed everyone else in the airport who had packed breakfasts had normal things (boiled eggs, sandwiches, box juice, a banana, etc.) while we only had the option of taking takeaway from the six meals included in the breakfast rate. this included pancakes, which we ordered, and they packed the syrup in tin foil! it spilled everywhere and ruined the rest of the food. we got muesli with no milk or yogurt - just plain, uncooked oats. so bizarre. other than that, the place worked out well for us.
Stayed 3 nights in Mar 2019

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable hotel in the heart of Thamel
Quirky hotel in the heart of Thamel.
Stayed 4 nights in Jan 2019

6/10 Okay

J S

Liked: Cleanliness, staff & service
Friendly staff
The hotel is over-rated and not value for money going by the card rate you displayed while booking. This the discount of 62% that you showed while booking is mis-leading and bigger and more popular hotels in better locations in Thamel were offering rooms at much lower prices. Further it was mentioned while booking that its near Garden of Dreams but its quite interior which made my friends and business associates avoid coming over. Staff are very friendly and helpful. The Hammam and Sauna facilities are open 24 hrs and the staff un-grudgingly switched on the Hammam even if it was very late in the evening.
Stayed 3 nights in Jan 2019

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is centrally located in Thamel (Kathmandu's touristic neighborhood). My friend and I stayed there during our Christmas vacation. The staff members are friendly, and answer all queries quickly and efficiently. However, the hotel is unfortunately not very clean- if I took my shoes off and walked around in the room, my socks would immediately become dusty. Moreover, the towels were obviously old and worn, and I regretted not bringing my own. The free breakfast was convenient, but rather bland. I mention this here so that other visitors don't make the same mistake: the hotel recommended we took its deluxe bus to go to Pokhara, and I wish we had declined the offer. While I understand that road conditions in Nepal are difficult, I was shocked by the driver's reckless disregard for our safety during our trip to Pokhara. He was constantly speeding on narrow mountain roads, and constantly tried to overtake other vehicles, including big trucks and buses. We were so scared that instead of taking the bus back, we booked a last minute plane ticket to Kathmandu. The hotel reimbursed the price of the bus return ticket and didn't charge us for the airport pickup. I hope that in addition to this gesture of goodwill, they make sure that they don't recommend the same company to other visitors (Pokhara Jagadamba Travels).
Stayed 9 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a comfortable stay and the staff were very obliging. The breakfast was below par - too many choices on menu but very bland and tasteless. Apart from that we loved the location and size of rooms/ amenities.
Stayed 2 nights in Dec 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel that is centrally located in the Thamel district. The restaurant is good.
Stayed 1 night in Nov 2018

10/10 Excellent

Jaynie, Colfax, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in the perfect location. We were pleased with the big breakfast and would return again one day.
Stayed 1 night in Nov 2018

8/10 Good

Max, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location close main city square and shops ...
Stayed 1 night in Nov 2018

10/10 Excellent

Stephen, Colorado, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was very comfortable. The hotel is in a good location. The restaurant inside the hotel has good food.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2018

10/10 Excellent

Yiu Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and great breakfast
The room is very spacious and clean. The made-to-order breakfast is very yummy! The gym is in another building in Aria hotel which is one block away.
Stayed 1 night in Oct 2018

8/10 Good

stepsul, London

Liked: Cleanliness, staff & service, room comfort
Comfortable stay in a small hotel ...
The hotel is located in the heart of tourist hub of Thamel. Room was OK - spacious and well equipped, with everything - wifi, minifridge, kettle, hairdryer, TV and safe - in working order. Breakfasts were varied, made to order and ample in quality and quantity. However, I thought the room windows were in dire need of cleaning - they were so dirty it gave the impression that there was a fog outside. The staff were best feature of the hotel - welcoming, cheerful and helpful. Overall, a very satisfactory stay.
Stayed 14 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staffs, clean and strategy location. Value for money
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, great breakfast options - fun and quirky options (that you can ignore) - very professional and friendly staff. Great spa too
Stayed 1 night in May 2018

8/10 Good

CJ_Canuck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Any hotel in Kathmandu is going to be a little rougher than what you might expect in NA, but besides a few unsightly stains on some of the pillow casings, RP is perfectly adequate and not without its charms. Well located in the Thamel tourist district.
Stayed 1 night in May 2018

10/10 Excellent

John, Rossendale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fun themed hotel with helpful staff
The hotel was very reasonably priced compared to western hotels, yet it had a fun quirky atmosphere and all the staff were lovely and helpful.
Stayed 3 nights in Apr 2018