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Metropole Katoomba

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Metropole Katoomba

Lobby
Royal Room | Premium bedding, minibar, individually decorated, individually furnished
Business center
Interior
Daily buffet breakfast (AUD 19 per person)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
11-15 Gang Gang Street, Katoomba, NSW, 2780
  • Blue Mountains Cultural Centre
    4 min walk
  • Prince Henry Cliff Walk Trailhead
    20 min walk
  • Leura Cascades
    2 min drive

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Premium bedding, minibar, individually decorated, individually furnished

Classic Room, 1 Double Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room | Premium bedding, minibar, individually decorated, individually furnished

Basic Double Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Quadruple Room

Premium bedding, minibar, individually decorated, individually furnished

Deluxe Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Room

Royal Room | Premium bedding, minibar, individually decorated, individually furnished

Royal Room

  • 135 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | Premium bedding, minibar, individually decorated, individually furnished

Family Room, 2 Bedrooms

  • 161 sq ft
  • Park view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | Premium bedding, minibar, individually decorated, individually furnished

Economy Double Room

  • 105 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Queen Bed

Premium bedding, minibar, individually decorated, individually furnished

Classic Room, 1 Queen Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Deluxe Double or Twin Room, 1 Bedroom | Premium bedding, minibar, individually decorated, individually furnished

Deluxe Double or Twin Room, 1 Bedroom

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, minibar, individually decorated, individually furnished

Classic Room, 1 King Bed

  • 108 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed

Premium bedding, minibar, individually decorated, individually furnished

Deluxe Double Room, 1 Queen Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Metropole Katoomba

3.5-star B&B in Katoomba
Along with a business center, this smoke-free bed & breakfast has an arcade/game room and a library. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Metropole Katoomba offers 24 air-conditioned accommodations with minibars and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Sydney bed & breakfast provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This Sydney bed & breakfast also offers a library, a vending machine, and an arcade/game room. Wedding services and tour/ticket assistance can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

Metropole Katoomba is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: AUD 19 for adults and AUD 19 for children

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Elevator (50 inch wide door)
  • Handrails in hallways (25 inches high)
  • Thin carpet in room

More

  • 3 floors
  • Built in 1933
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 19 for adults and AUD 19 for children
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Katoomba Metropole
Metropole Hotel Katoomba
Metropole Katoomba
The Metropole Guesthouse Hotel Katoomba
The Metropole Guesthouse Katoomba, Blue Mountains
Metropole Katoomba B&B
The Metropole Guesthouse Katoomba Blue Mountains
Metropole B&B
Metropole Katoomba Katoomba
Metropole Katoomba Bed & breakfast
Metropole Katoomba Bed & breakfast Katoomba

Metropole Katoomba Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 291 out of 752 reviews" "
Rating 8 - Good. 332 out of 752 reviews" "
Rating 6 - Okay. 90 out of 752 reviews" "
Rating 4 - Poor. 31 out of 752 reviews" "
Rating 2 - Terrible. 8 out of 752 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Aaron

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location and property is dated but has a fine aesthetic. Room was a bit short of the “royal room” experience advertised. Lumpy uncomfortable split bed and single ply public toilet paper. Never asked about our stay on check out. Shared billiard room and library were a fine feature.
Stayed 1 night in Aug 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location - Even Better Breakfast
This is a historic hotel nicely situated in Katoomba. Staff were super friendly and helpful. The hotel has good off-street car parking. The best thing about the Metropole was the cooked breakfast. The chef on Monday to Friday cooks to your order. Great food with great service. Overall, a good value for money stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Austin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible service and staff, lovely property. I mentioned that it was my partners birthday and asked for a note to be written. They did that a more! A cake and a bottle of wine! Lovely place and even better service
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel doesn't look that much from the street it is full of historic charm inside. Thoughtfully and nicely restored this gem in the Blue Mountains town of Katoomba, NSW was a delightful surprise. The staff were all very friendly and helpful. The single room, although tiny, was immaculate. The newly remodeled bathroom was modern with a large walk-in shower. The buffet style breakfast available at an extra charge was well stocked and quite adequate to set you up for day's exploring. Well situated in the heart of town and a 3 minute walk from the train station, the Metropole is an excellent choice.
Stayed 2 nights in Jul 2024

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building and inside are very beautiful, loved the old world style and feel my only suggestion would be to update the bed, you could feel the springs and it was very hard. The breakfast was amazing and the staff were lovely
Stayed 2 nights in Jun 2024

8/10 Good

Peter, Daleys Point

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found Jack at reception very pleasant and helpful and his Mum does a wonderful job at breakfast.
Stayed 3 nights in Jun 2024

8/10 Good

Laura

Stayed 2 nights in Jun 2024

6/10 Okay

Balfour, Durham

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were pretty great; the breakfast was worth the charge: tasty, quick, and great service. Biggest complaint was the room: the hot water tap didn't work in the sink and when told the front desk shrugged it off blaming someone for sealing it but not willing to give us a change of room.
Stayed 2 nights in May 2024

10/10 Excellent

Eva

Stayed 1 night in Apr 2024

6/10 Okay

Bertwald

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The place was clean and tidy. I booked 2 rooms about 3 months back and we were allocated on the ground and second floor, I asked if we could have adjacent rooms and was told that all the other rooms were booked inspite of the vacancy sign being displayed. The games room was leaking due to the rain.
Stayed 2 nights in Apr 2024

6/10 Okay

TINA

Liked: Staff & service
I liked the library, numerous cosy parlours, location & the lift (we stayed on the 3rd floor & it was a relief not having to carry the luggage). I did not like the room although my brother was allocated a far nice room. I detested the car park. It was a battle to get in & out & if you don't get a park prepare to park on Lurline St & walk a long distance. Would I stay here again...probably not....but happy to have stayed because our parents honeymooned at this location in the 50's
Stayed 2 nights in Mar 2024

8/10 Good

Alex

Traveled with partner
Liked: Cleanliness, staff & service
Quirky older building in great location - very close to centre of town and train station. A bit noisy and dated due to older building but otherwise very comfortable.
Stayed 3 nights in Mar 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm in a convenient location meets modern accommodation and friendly service. Great value for a room with ensuite near the town centre with a full cooked breakfast available downstairs.
Stayed 2 nights in Mar 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and full of nostalgia
Gorgeous place with wonderful authentic period decor and furnishings. Really nice people. Was a treat to stay here.
Stayed 5 nights in Feb 2024

8/10 Good

Dr Elizabeth

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Anastasiya

Stayed 1 night in Mar 2024

8/10 Good

Guy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm, very conveniently located for the railway station.
Stayed 2 nights in Mar 2024

10/10 Excellent

Asha Priyadarshini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Bart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, with great service and a fantastic breakfast tied in to the price. Thanks again.
Stayed 1 night in Feb 2024

10/10 Excellent

Anastasiya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flawless check in. Thank you
Stayed 1 night in Feb 2024

8/10 Good

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2024

10/10 Excellent

Delwynne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Second visit to Metropole. The staff are lovely and the hotel is great value for money. I highly recommend the breakfast - best hotel breakfast I've ever had. The common areas are beautifully decorated. The rooms are a little basic but very clean & comfortable.
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid and save your money
The Metropole Guest House Pros - Near Katoomba train station. Cons - Unprofessional reception, Old and run down building, Elevator out of service, Spider webs in every corner of the room, When checked-in the room i noticed the Towel were dirty and used, Shampoo dispenser were empty, Kept waking up from sound of train station no noise isolation, Light enters the room from below the door and curtains Couldn't have a good night sleep.
Stayed 2 nights in Jan 2024