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Metropole Katoomba

3.5 star property

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Photo gallery for Metropole Katoomba

Lobby
Interior
Business center
Daily buffet breakfast (AUD 19 per person)
Deluxe Double or Twin Room, 1 Bedroom | Premium bedding, minibar, individually decorated, individually furnished

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
11-15 Gang Gang Street, Katoomba, NSW, 2780
  • Three Sisters
    ‪3 min drive‬
  • Echo Point Lookout
    ‪3 min drive‬
  • Katoomba Scenic World
    ‪3 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Premium bedding, minibar, individually decorated, individually furnished

Basic Double Room

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Premium bedding, minibar, individually decorated, individually furnished

Deluxe Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | Premium bedding, minibar, individually decorated, individually furnished

Family Room, 2 Bedrooms

  • 161 sq ft
  • Park view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 1 Queen Bed

Premium bedding, minibar, individually decorated, individually furnished

Classic Room, 1 Queen Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Deluxe Double or Twin Room, 1 Bedroom | Premium bedding, minibar, individually decorated, individually furnished

Deluxe Double or Twin Room, 1 Bedroom

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, minibar, individually decorated, individually furnished

Classic Room, 1 King Bed

  • 108 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed

Premium bedding, minibar, individually decorated, individually furnished

Deluxe Double Room, 1 Queen Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Metropole Katoomba

3.5-star Katoomba B&B close to Katoomba Scenic World
Along with a business center, this smoke-free bed & breakfast has an arcade/game room and a library. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Metropole Katoomba offers 24 air-conditioned accommodations with minibars and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Katoomba bed & breakfast provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This Katoomba bed & breakfast also offers a library, a vending machine, and an arcade/game room. Wedding services and tour/ticket assistance can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

Metropole Katoomba is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: AUD 19 for adults and AUD 19 for children

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Elevator (50 inch wide door)
  • Handrails in hallways (25 inches high)
  • Thin carpet in room

More

  • 3 floors
  • Built in 1933
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 19 for adults and AUD 19 for children
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Katoomba Metropole
Metropole Hotel Katoomba
Metropole Katoomba
The Metropole Guesthouse Hotel Katoomba
The Metropole Guesthouse Katoomba, Blue Mountains
Metropole Katoomba B&B
The Metropole Guesthouse Katoomba Blue Mountains
Metropole B&B
Metropole Katoomba Katoomba
Metropole Katoomba Bed & breakfast
Metropole Katoomba Bed & breakfast Katoomba

Metropole Katoomba Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 308 out of 790 reviews
Rating 8 - Good. 347 out of 790 reviews
Rating 6 - Okay. 92 out of 790 reviews
Rating 4 - Poor. 35 out of 790 reviews
Rating 2 - Terrible. 8 out of 790 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central hotel
We received a warm welcome for Yolande on reception and she was friendly and helpful throughout our stay. We were upgraded into a newly renovated room which was lovely, comfy bed and plenty of space. It was lacking places to store clothes but overall a nice looking room. The main issue we had was the noise during our stay, we could hear our neighbours e.g. their alarm which woke us up and the beat from the music in the breakfast room was very audible in our room (we were right above the breakfast room). You can tell they are investing money to upgrade the hotel so I hope that better soundproofing is on the list on. Breakfast was okay, small selection of food served buffet style.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bed and nice linen and towels. The room was clean and everything worked. A very small TV and the fan was too wobbly and squeaky to use overnight. The walls are quite thin, could hear a child coughing in the room next to me. Overall, I’d still stay here again, good value.
Stayed 3 nights in Jan 2025

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely place, right next to the train station! 1 min walk to bus that takes you to most hiking spots. Really lovely people work there! Overall a great experience! Would stay again!
Stayed 2 nights in Dec 2024

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was at Christmas, the hotel looked lovely. It is so charming with the stained glass and old furniture, the library and games (I mean cards, etc, not computers) room. I didn’t book a vegan breakfast but I talked to the lovely breakfast chef and she said they could arrange vegan breakfast and also dinners. I slept well, the shower, aircon, tv all worked well. Having a fridge was great. The bed covers and sheets were very comfortable. Being close to the train and the shops is great if you are using public transport. Thanks so much Hotel Metropole.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Yiming

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the hotel is at cross street from the train station.
Stayed 1 night in Dec 2024

10/10 Excellent

DRAGAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Joy

Liked: Cleanliness, property conditions & facilities, room comfort
Don’t be put off by the external appearance!
The external appearance is very dated. However inside it is charming. Lots of original features particularly in the library and games rooms upstairs. The inside courtyard area has a charm of its own. Our room was an internal room with no external air (windows opened into internal courtyard) and so we asked for a room with external windows which we could move to. Essential given the area was experiencing a heat wave! Breakfast excellent and plentiful.
Stayed 2 nights in Dec 2024

4/10 Poor

Nikki

Business traveler
Disliked: Staff & service
The place is well located and has a kind of shabby chic about it. But I have *never* had a staff member at a hotel be as rude to me as one of the staff here was. She made some hella big assumptions about me based on her opinion about my appearance I guess and was really belligerent and gross to me. Just disgraceful.
Stayed 3 nights in Nov 2024

8/10 Good

GLENN

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Thankyou the Metropole and Jack.
Thankyou Jack for a wonderful stay.Yummy breakfast.I have stayed at this hotel many times and can recommend it highly.
Stayed 1 night in Nov 2024

6/10 Okay

Stuart

Business traveler
Liked: Cleanliness, staff & service, amenities
It was ok.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, amenities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Christine

Stayed 2 nights in Oct 2024

10/10 Excellent

Vivian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing stay at the Metropol, KaKatoomba.
Our stay at the Metropol Hotel Katoomba was absolutely amazing. Book in was very efficient and fast...our room was newely renovated and smelt wonderful for such an old heritage building.The very best was our bed we were there for 2nights the best sleep 😴 we have ever had.Also breaky was very good.It was just a beautiful stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Stephen, Forster

All ok
Stayed 3 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice modern bathroom,excellent shower, attractive rooms Very nice old world decoration and feel Staff were helpful There was nowhere to hang clothes and no choice provided for bedding, I was too hot.! No facilities to dispose of sanitary items for women TV in one of rooms didn't work I would have liked a bedside lamp.
Stayed 1 night in Sep 2024

6/10 Okay

Aaron

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location and property is dated but has a fine aesthetic. Room was a bit short of the “royal room” experience advertised. Lumpy uncomfortable split bed and single ply public toilet paper. Never asked about our stay on check out. Shared billiard room and library were a fine feature.
Stayed 1 night in Aug 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location - Even Better Breakfast
This is a historic hotel nicely situated in Katoomba. Staff were super friendly and helpful. The hotel has good off-street car parking. The best thing about the Metropole was the cooked breakfast. The chef on Monday to Friday cooks to your order. Great food with great service. Overall, a good value for money stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Austin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible service and staff, lovely property. I mentioned that it was my partners birthday and asked for a note to be written. They did that a more! A cake and a bottle of wine! Lovely place and even better service
Stayed 1 night in Aug 2024