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Metropole Katoomba

3.5 star property

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Photo gallery for Metropole Katoomba

Lobby
Interior detail
Interior
Family Room, 2 Bedrooms | Premium bedding, minibar, individually decorated, individually furnished
Exterior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services
$111
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
11-15 Gang Gang Street, Katoomba, NSW, 2780
  • Katoomba Scenic World
    ‪3 min drive‬
  • Three Sisters
    ‪3 min drive‬
  • Echo Point Lookout
    ‪3 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Premium bedding, minibar, individually decorated, individually furnished

Basic Double Room

8.0 out of 10
Very good
(7 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Premium bedding, minibar, individually decorated, individually furnished

Deluxe Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | Premium bedding, minibar, individually decorated, individually furnished

Family Room, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 161 sq ft
  • 2 bedrooms
  • Park view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, minibar, individually decorated, individually furnished

Classic Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Deluxe Double or Twin Room, 1 Bedroom | Premium bedding, minibar, individually decorated, individually furnished

Deluxe Double or Twin Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, minibar, individually decorated, individually furnished

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed

Premium bedding, minibar, individually decorated, individually furnished

Deluxe Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Metropole Katoomba

3.5-star Katoomba B&B close to Katoomba Scenic World
Along with a business center, this smoke-free bed & breakfast has an arcade/game room and a library. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Metropole Katoomba offers 24 air-conditioned accommodations with minibars and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Katoomba bed & breakfast provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This Katoomba bed & breakfast also offers a library, a vending machine, and an arcade/game room. Wedding services and tour/ticket assistance can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

Metropole Katoomba is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: AUD 19 for adults and AUD 19 for children

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Elevator (50 inch wide door)
  • Handrails in hallways (25 inches high)
  • Thin carpet in room

More

  • 3 floors
  • Built in 1933
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 19 for adults and AUD 19 for children
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Katoomba Metropole
Metropole Hotel Katoomba
Metropole Katoomba
The Metropole Guesthouse Hotel Katoomba
The Metropole Guesthouse Katoomba, Blue Mountains
Metropole Katoomba B&B
The Metropole Guesthouse Katoomba Blue Mountains
Metropole B&B
Metropole Katoomba Katoomba
Metropole Katoomba Bed & breakfast
Metropole Katoomba Bed & breakfast Katoomba

Metropole Katoomba Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 319 out of 817 reviews
Rating 8 - Good. 357 out of 817 reviews
Rating 6 - Okay. 96 out of 817 reviews
Rating 4 - Poor. 37 out of 817 reviews
Rating 2 - Terrible. 8 out of 817 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in May 2025

8/10 Good

Mareesa

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Samantha Jane

Stayed 1 night in May 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good except for the lack of sugar for tea and coffee. A biscuit or two would have been welcome.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Good location however dated and needing a refresh

Unfortunately we were in a room that has not been renovated in years. Overall ok for one night but simple things like having a net curtain only half the height (top half) on the bathroom window did make us laugh as it felt like we were half revealing to the outside. The shower was for very short people even when fully adjusted. Positives was that it in a good location, with plenty of places to eat locally and parking available round the back. We didn't meet any staff as we arrived too late and left too early so can't comment.
Stayed 1 night in May 2025

10/10 Excellent

Gerard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Excellent staff. Clean, renovated rooms.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was tiny and dirty with mold on the ceiling and in the bathroom. The air conditioner did not work for heating so we were given a little fan heater for warmth. The front door lock/code did not work, fortunately the back door did.The duty manager did the best he could with what he's working with and gave us free breakfast for all the problems. The building and common areas are lovely and the breakfast was good.
Stayed 1 night in May 2025

8/10 Good

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, walking distance for dining options
Stayed 2 nights in Apr 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous stay, Olde-Worlde charm abounds, from the plush sofas in the beautiful sunny lounges to the library and games room. Our room was quite modern and very comfortable, a 3rd floor room that stayed toasty and warm without turning on the heater even on the crisp autumn nights. The dining room has Breakfast options at a reasonable price, and it was convenient and plentiful, good quality food. The location was handy to the main street and other facilities. We were lucky enough to get a parking spot in the carpark but the signage could be better as the interior boom-gate is a bit confusing. Felt very safe here, would come again.
Stayed 2 nights in Apr 2025

8/10 Good

Olga

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
The staffs were friendly. The hotel stay was pleasant overall, but the linens on one of the beds had mold, so that bed couldn't be used. That was the only disappointment.
Stayed 1 night in Apr 2025

4/10 Poor

Timothy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Quaint property with helpful staff. Rooms and facilities were fine. There is no staff onsite after 5pm and unfortunately the night we stayed there was a water leak in the eaves which caused non- stop loud dripping all night which was like having water torture. This condition could not have been new as I inspected it from outside in the morning and could see this was existing issue they failed to repair.when you fail to be able to sleep it is hard to rate this any higher.
Stayed 1 night in Apr 2025

10/10 Excellent

Eliz

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful interiors of leaded windows in large library/games room.
Stayed 3 nights in Apr 2025

8/10 Good

Samantha

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very unique setting if you like the old style hotels. Very turn of the century. Room 2 was disappointing as the door didn’t fully open so entry and exit was a struggle. Washroom fan was very loud and water temperature was very difficult to regulate. Staff was good.
Stayed 2 nights in Apr 2025

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness
Unfortunately all my pillows stank of stale sweat.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great art deco motel. A lovely place to stay and explore.
Stayed 1 night in Mar 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. Super close to everything including transport. The lady at the check in desk was so lovely and extremely helpful. Beautifully furnished library and games room. And the room itself was so nice. Highly recommended.
Stayed 1 night in Mar 2025

8/10 Good

Kelsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, across the street from the train station, so easy to get to. There’s a lift available for heavy luggage, which was nice to not need to carry our bags up the stairs. The hotel was cute, the interior reminded us of the hotel in Gilmore Girls. There’s a library and games room available, but it was a bit hot and stuffy in there for us to use - would be really nice in the winter months, I’m sure. We were there for 1 night and didn’t have a great sleep - we heard a lot of noise coming from the courtyard/hallways/other rooms, and the bed was quite firm, so any movement would wake each other up. Staff was very friendly and provided a lot of recommendations for restaurants/cafes in the area.
Stayed 1 night in Mar 2025

8/10 Good

Cathy, lake Stevens

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything you have come to expect from an older hotel. Staff is nice. Limited desk hours. Rooms were clean. Super close to train which made transportation easy!
Stayed 3 nights in Feb 2025

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location. Directly across the streer from the Katoomba train station. There were many dining options within a short walking distance from the hotel. Our room was large and comfortable. We would recommend staying there for easy access, comfort, and friendly atmosphere.
Stayed 3 nights in Feb 2025

10/10 Excellent

Oxana

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay and staff were extremely helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd stay at Metropole and I was fortunate enough to nab one of the newly renovated rooms. It was beautifully styled and the bed was exceptionally comfortable. The check in staff member, Yolande, was so welcoming. It's a gorgeous, unassuming hotel with great rooms and facilities. I highly recommend The Metropole to anyone traveling to the Blue Mountains. I'm looking forward to my next stay!
Stayed 1 night in Feb 2025