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Grand Zara Otel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Zara Otel

Reception
Floor plan
Deluxe Double Room, Jetted Tub, City View | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Printers
Deluxe Double Room, Jetted Tub, City View | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Osman kavuncu bulvari55 MelikgaziKayseri, Kayseri, Kayseri, 38000
  • Twin Minaret Madrasa
    15 min walk
  • Gevher Nesibe Mosque
    15 min walk
  • Sahabiye Medresesi
    16 min walk
  • Kayseri (ASR-Erkilet Intl.)
    7 min drive

Room options

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Standard Triple Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room, 1 Bedroom

Standard Single Room, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Standard Single Room, 1 Bedroom

  • 194 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Standard Twin Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Grand Zara Otel

Hotel in Kayseri City Center
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning.
Grand Zara Otel offers 33 accommodations with minibars and safes. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desk chairs, printers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

This Kayseri hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. Complimentary uncovered valet parking is available on site. A total renovation of this property was completed in January 2022.

Grand Zara Otel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Grand Zara Otel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Bus station shuttle (surcharge)
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Bicycle shuttle
  • Snow sports gear
  • TV in common areas

Family friendly

  • Children's dinnerware
  • Dining table
  • Highchair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Built in 2006
  • Communal living room
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Dining table
  • Free bottled water
  • Limited room service
  • Minibar
  • Paper towels

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Heating
  • LED lighting
  • Phone
  • Printer
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must transfer via Airplane to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 6605

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property
A car is not required for transportation to and from this property

Property is also known as

Grand Ulger Hotel
GRAND ÜLGER HOTEL
Grand Zara Otel Hotel
Grand Zara Otel Kayseri
Grand Zara Otel Hotel Kayseri

Grand Zara Otel Reviews

Reviews

6.6
Rating 10 - Excellent. 7 out of 24 reviews" "
Rating 8 - Good. 6 out of 24 reviews" "
Rating 6 - Okay. 4 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 6 out of 24 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

EVANGELOS

Stayed 2 nights in Nov 2023

6/10 Okay

Gina

Liked: Staff & service
Disliked: Cleanliness
When I arrived in my room, it was really dirty. The floors were filthy, it didn't look like the bed had been changed and the shower had clumps of hair in the drain. The bathroom was generally dirty. However, the staff were very kind and accommodating when I asked to change rooms. I was immediately moved to a different room that was significantly better. The location is certainly convenient, within walking distance of the central area - restaurants, shops, Kayseri Castle, etc. But it's a bit of a weird area. Felt very safe though. Overall, you get exactly what you pay for! It was fine for one night, but I wouldn't have been able to stay longer.
Stayed 1 night in May 2023

2/10 Terrible

Mehmet Ali

Stayed 2 nights in Apr 2023

10/10 Excellent

cengiz

Stayed 1 night in Mar 2023

2/10 Terrible

ufuk

Stayed 1 night in Jun 2024

6/10 Okay

GÖKÇE

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Eyüp

Liked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Mehmet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Mahmut

Traveled with family
Disliked: Cleanliness, staff & service
Oda genel olarak ferah ancak temizlik cok kötü yerde saç telleri,lavabo ve dolapların üstünde kıllar vardı maalesef birdaha tercih edecegim bir yer degil
Stayed 1 night in Feb 2024

2/10 Terrible

Ferhat

Disliked: Cleanliness, staff & service, property conditions & facilities
Grand zara otel rezalet
Otel olarak delux jakuzili odayı seçtik.Odanin her yeri su oldu rezalet bir şekilde,Su sızdırıyor.Ayni şekilde klima çalışmıyor.Odanın ışık sistemi misafirlerden bağımsız bir şekilde sabaha kadar yandı uykusuz kaldık resmen.Keza kahvaltı saat 10;30 dendi ,Saat 10 gitmemize rağmen kahvaltının bittiği söyledi.Ama orada çalışan garson bey sağ olsun kendisi bir kahvaltı tabağı yaparak getirdi ve yedik.Bence o paraya kesinlikle tutulmaması gereken bir otel bir daha kesinlikle gitmem
Stayed 1 night in Oct 2023

4/10 Poor

Umberto

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
C'è da lavorarci un po'
Capisco che 3 stelle variano da paese a paese, ma questo hotel è un po' troppo decadente
Stayed 1 night in Sep 2023

6/10 Okay

Hasan

Stayed 1 night in Aug 2023

10/10 Excellent

Ali Caner

Stayed 1 night in Apr 2023

8/10 Good

Bünyamin Alpaslan

Stayed 1 night in Mar 2023

8/10 Good

Gazi

Stayed 1 night in Feb 2023

2/10 Terrible

Melek Beyza

Stayed 7 nights in Aug 2022

8/10 Good

Senem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verblijf
Hotel ligt centraal meteen in centrum. Schone hotel personeel zeer vriendelijk
Stayed 10 nights in Jul 2022

10/10 Excellent

Göran

Liked: Cleanliness, staff & service, property conditions & facilities
In the city centre.
This is a nice Hotel to stay at in Keyseri. Right in the city centre. Easy to find and offers great value for money spent.
Stayed 3 nights in May 2022

2/10 Terrible

Süleyman

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Berbat bi gece herşey rezil
Kaç hafta önceden oda ayırttığımız halde önce 2 kişilik ve tek kişilik yataklı oda olmadığını söylediler bide 3 uncu kişi için ödediğimiz halde tkr extradan üçret talep edildi hizmet sıfır sonra sabah resepsiyondakiler ise nedeseniz haklısınız dediler ama faydası yok o kadar yol geldik dinlenelim diye burnumuzdan geldi, bide oda temizliyenler ise maşallah konuşmaları hiç bitmek bilmedi herkes yatıyormu umurlarında değiller muhabbet kuşları gibi
Stayed 1 night in Apr 2022

8/10 Good

Yusuf

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel
İlginiz için teşekkürler
Stayed 3 nights in Mar 2022

8/10 Good

Jean-Christophe

Stayed 1 night in Mar 2022